Authentication Device Issues

I am trying to log into my UC540W via CCA and i am getting a pop up box asking for realm "level_15
Any ideas, I thought my password gave me full access rights.
Thanks

Hi Mate,
You are going to hate me for this suggestion :-)
Please remove your current connection out of your community and re-add it again, then add the ESW back into the topology section and authenticate that ESW again.
It is likely that your community has become corrupt and a simple remove and add can resolve it :-)
Cheers,
David,
Sent from Cisco Technical Support Android App

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    Main our issue is: The LDAP feature is not working properly from our client side. They are able to authenticate their LDAP user but do not able to lock user account however they have exceeded the maximum attempts from login dialog of our products but it still working in our side.
    If anybody has any experienced about it then please reply with positvie solution or any other information like require do the specific configuration for different version of Windows and Active Directory Server etc.
    Can any body know what are the possibilities for identifying and resolving this issue?
    Please help us if anybody has any experienced about it.
    Please do the needful.
    Thanks,
    Mehul.

    Hi,
    Thanks for your reply.
    We have used java package of javax.naming.* and javax.naming.directory.* for LDAP Authentication.
    Following code for checking whether ADS User is valid or not.
    * Function checks whether ADSUser is valid user or not
    * @returns int value indicating result.
    public int isValidADSUser() {
    Hashtable env = new Hashtable(5);
    Vector adsInfoVec = getADSInfo();
    env.put("java.naming.referral", "ignore");
    // env.put("java.naming.security.authentication", "simple");
    env.put(Context.SECURITY_AUTHENTICATION,"simple");
    String provider = "com.sun.jndi.ldap.LdapCtxFactory";
    env.put("java.naming.factory.initial", provider);
    //For handling Uncontinued reference found message of partial result exception
    env.put(Context.REFERRAL, "follow");
    env.put("java.naming.ldap.derefAliases", "always");
    env.put("java.naming.ldap.deleteRDN", "false");
    env.put("java.naming.ldap.attributes.binary", "");
    env.put(Context.PROVIDER_URL,
    "ldap://" + (String) adsInfoVec.elementAt(0) + ":" +
    (String) adsInfoVec.elementAt(1));
    // env.put("java.naming.security.principal",
    // userNameStr + "@" + (String) adsInfoVec.elementAt(0));
    env.put(Context.SECURITY_PRINCIPAL,
    userNameStr + "@" + (String) adsInfoVec.elementAt(0));
    if (userPassStr == null) {
    userPassStr = "";
    // env.put("java.naming.security.credentials", userPassStr);
    env.put(Context.SECURITY_CREDENTIALS, userPasswordStr);
    try {
    DirContext ctx = new InitialDirContext(env);
    ctx.lookup("");
    //System.out.println(ctx.lookup(""));
    ctx.close();
    catch (javax.naming.AuthenticationException ex) {
    //System.out.println();
    ex.printStackTrace();
    return AUTHENTICATION_ERROR;
    catch (javax.naming.PartialResultException pex) {
    pex.printStackTrace();
    return COMMUNICATION_ERROR;
    catch (javax.naming.CommunicationException pex) {
    pex.printStackTrace();
    return COMMUNICATION_ERROR;
    catch (NamingException e) {
    System.out.println("Failed to connect to ");
    e.printStackTrace();
    return COMMUNICATION_ERROR;
    return SUCCESS;
    Result of this code from our company: We are able to Authenticate LDAP user and also Lock User Account after exceed the Max Failure Attempt that configured from Windows Server.
    Result of this code from our client side: They are able to Authenticate LDAP user but they can't User Accout Lock however exceed the Max Failure Attemp that configured from their Windows Server.
    Can u please help us if any experience about it and suggest if any other configuration require from Windows Server / Active Directory Server OR also if some other implementation require for resolving this issue.
    Your optimistic reply is much appreciated.
    Thanks,
    Mehul Garnara.
    Edited by: [email protected] on Mar 6, 2008 10:24 PM
    Edited by: [email protected] on Mar 6, 2008 10:25 PM
    Edited by: [email protected] on Mar 6, 2008 10:25 PM

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