Authentication Error when displaying BIP in Dashboards, displayname

Hi Experts,
I am using BIP 10.1.3.4.1 and facing 2 challenges:
1) logging into publisher directly I get a display_name which is my user-id, not a display-name - f.ex.: 'Welcome, ax25' instead of 'Welcome, Andy'
any idea where to fix this?
2) more severe:
logging into BIP directly I can see all the reports I created
trying to view the same report on a BIEE dashboard page gives me the following error:
"The report cannot be rendered because of an error, please contact the administrator
Error Detail:
Authentication error. Details: "
There are no additional details listed.
Any idea why this happens?
Thanks for your help
Regards
Andy

I have managed to work out what the issue was.
Basically the previous developer had extended the web application which allowed me to login using Windows authentication instead of the claims-based authentication
Karl Diggle

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    I saved the TCL file and it4s OK;
    I choose "Register in OEM" option and it register sucesfull;
    but ... when I open the OEM and run the job from OEM, it fails !
    It give this error:
    VNI-2015 : Authentication error
    Even when I try do it with "sysman" user
    Could you help me ?
    Thanks,
    Renato

    Hi,
    Please check whether you have carried out these steps. Because I had the same problem and I resolved it.
    1. I reckon you would have installed OWB and OEM.
    2. In OEM if you are using the default SYSMAN user for running jobs, you should create the user SYSMAN in the OWB schema and assign the role SYSDBA, DBA AND OEM_MONITOR.
    3. If you created a new user in OEM to run the jobs, you should create the user in OWB schema and assign the roles SYSDBA, DBA & OEM_MONITOR.
    4. Then under your Windows NT/2000, create the OEM user and assign the user the rights "Logon as Batch Job to Run" previlege.
    5. Configur OEM preferred credintials for NODE, DATABASE with proper values. The NODE user/password must be the one you have created under step 4.
    6. Configur OWB with the OEM user. This can be done under Projects/Preferences, selecting OEM tab. The user/password must be thesame as under step 4.
    If you do these things, not necessarily in the order mentioned, you should be able to run the jobs.
    Best of luck.

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