"authentication failed" error for adobe content viewer

i keep getting "authentication failed" error when logging in to adobe content viewer on my ipad. I am signed in to my adobe account. what else can I do?

per neil enns,
Did you log into http://digitalpublishing.acrobat.com/ with your account, on your PC, and confirm there are no terms and conditions to accept? If so and you still can't log in on your iPad it is likely due to blocked ports by your IT department's firewall.

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Currently all the DPS services are up and running.
Check DPS status page:
http://status.adobedps.com/
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Please check the KB : http://helpx.adobe.com/digital-publishing-suite/help/create-custom-viewer-app-ipad.html

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I Know nothing about this, but a Google search revealed this from the Adobe Support site.
https://forums.adobe.com/thread/892219..
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Hello group.
I built a prototype of my project to be shared with our Advertising staff under a custom login. The sales reps would download the Adobe Content Viewer on their iPads and use a single Adobe ID to view this project. There are about 50 sales reps that would be loging in using this same login.
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Hi,
i created a folio from indesign. Everityng is ok, but i cannot see any animations.
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http://tv.adobe.com/watch/csinsider-design/indesign-creating-interactive-pdfs-with-page-tu rn-and-flash-animations/ (Important the plugin presenter script)
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Cannot log in to The Adobe Content Viewer on my iPad - Says Authentication Failed?

Cannot login to the Adobe Content Viewer on my ipad.
Says: Authentication Failed...

Check two things:
1) Make sure your device is connected to the Internet.
2) Make sure that the Adobe ID you're using is verified to work with DPS. On a computer, sign in to https://digitalpublishing.acrobat.com, and follow the prompts.
Let us know if you have a valid Adobe ID and you're still getting this error.

I have downloaded Adobe Content Viewer to my iPad. When I try to sign in with my Adobe ID, I keep getting Authentication Failed. What am I doing wrong?

I have downloaded and istalled Adobe Content Viewer to my iPad. When I try to sign in with my Adobe ID, I keep getting Authentication Failure, what am I doing wrong?

Thanks for the quick reply.
Do you have any examples of system extensions or accessibility features that might be the culprit? I have actually never heard of those terms before.

Adobe content viewer authentication fails. please help!

my authentication at adobe content viewer fails. i can acces acrobat.com. i have tried to reinstall the program and created a new account but still failing the same way. i´m using ipad. what´s wrong?
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Go to http://digitalpublishing.acrobat.com and log in with your credentials, then accept the terms of use.
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How do people get on with the Adobe Content Viewer?
It is always a struggle for us. We've got a client struggling with it now -- had created an adobe id a week ago and dow nloaed the app. has followed the troubleshooting guide. but still no luck...

They need to go to digitalpublishing.acrobat.com, log in with that Adobe ID and accept the terms of use.
Note: this must be done from a desktop computers. It can't be done from a mobile device.

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My client is trying to see the folio on his ipad on the adobe content viewer, his adobe id can connect in acrobat.com but not into the adpbe content viewer app, Any solution?

Ask your client to sign in to https://digitalpublishing.acrobat.com, not http://acrobat.com. Your client can then verify the account to use DPS.

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I'm trying to use the Desktop Adobe Content Viewer to preview my folios, however I'm getting the following error message:
Error: EncryptedLocalStore internal error
          at flash.data::EncryptedLocalStore$/processErrorCode()
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          at MethodInfo-2301()
          at Function/http://adobe.com/AS3/2006/builtin::apply()
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After I dismiss the message, the content viewer opens up, but shows only a grey screen.
I'm using Mac OS X 10.8, InDesign CC 9.1 and Adobe Content Viewer 3.3.0. I've tried reinstalling the Content Viewer and AIR, but to no avail. It works fine when I preview on my iPad, the problem is only with the desktop.
Would appreciate if anyone has inputs on how to solve this.
Thanks!

Hi Lohrii,
thanks for your help!
So I tried the following:
Download newest tools and install it
Create a new blank Folio (v30) with a simple page
Same error while starting preview from InDesign
I will now remove InDesign CC, test it and if this doesn't help I will reinstall CS6.
EDIT
Ok a complete reinstall of CS6 didn't help! I don't know what to do now. Any idea?

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I'm experiencing some strange behavior in the new version of adobe content viewer.
When Launching the viewer app for the first time on an ipad I will get the login screen, enter credentials and then be presented with the home page, with an Icon for my one published folio, HOWEVER:
My icon is missing on the home page
When I click the folio to start a download, the icon in that window is missing.
I click download in the upper right and reciever the following error: "error during download, please try again"
I noticed that in the upper left, my viewer app still says "Sign IN" not sign OUT like it normally would.
If I hit sign IN in the upper leftt, the icon previews then load, and the app will download properly.
Has anyone else experienced this? It seems to be new with this latest release.
Thank you.

Here is the screen after I enter the Login once. note the "sign in" in the upper left, and the blank icon, yet it pulls the folio title in fine.
This is after you click the above blank icon.
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Thank you for the reply Himanshu. Evidently the problem is much worse than I thought because previously created apps don't even open anymore!
None of the apps we have published to the Android app store are getting past the splash screen. The library flashes briefly on some of them before the app crashes. The error message it gives is "Unfortunately, ____ has stopped." This is a big problem!! Will updating the apps to v22 solve this issue? When will Adobe have this major problem fixed?
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Sorry for the lack of updates. This was re-released on July 10th.

"authentication failed" error for adobe content viewer

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