Authentication failed on screen sharing

Since moving from MobileMe to iCloud, screen sharing via Back to my Mac has completely failed.
I see my computer in SHARED - this is either from home to my work machine, or from work to my home machine. I then select my remote computer and click "Share Screen..." Then choosing the "Connect As a registered user," I  enter my Name (the account name on the remote machine) and Password, and am told "Authentication failed to 'XXXX's iMac'. Please verify you have entered the correct name and password."
If I "Connect Using an Apple ID," (which is is set up appropriately on both machines), I get the same response  "Authentication failed to 'XXXX's iMac'. Please verify you have entered the correct name and password."
Thoughts?
Curiously, if I choose to "Connect As" (just accessing the remore machine's drives) instead of "Share Screen...", I am able to connect with the same credentials.

What helped for me was the following:
Until iCloud, my Apple ID used to be my Hotmail address. Since I am on the iCloud I have created an @me under this Apple ID. I had the same problem as you described above. I signed into everything using my Apple ID (@hotmail.com) but i couldn't share screens using this Apple ID.
So I changed everything:
In Users & Groups I signed in with my @me apple ID. Technically they both belong to the same Apple Account. I deactivated and changed the login for the iCloud in System Preferences from my Hotmail to the @me.com email address. same for the time capsule. I did that on all the computers i wanted to share screens and bang. It works perfect.
Maybe it also helps, if the user you define as yourself in your address book has the @me.com as an email address in your address book.
Its a shame that apple doesnt let you change the primary email address yet.

Similar Messages

  • Mouse pointer/cursor clicking fails while screen sharing in Messages & iChat

    Has anyone else had this problem?
    My work partner is sharing her screen using iChat on OS 10.6.8 and I'm controlling it with Messages on OS 10.8.3 - usually working on Adobe Lightroom and Photoshop.
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    Thanks.

    HI,
    I have not see this but at the same time I do not Screen Share as extensively as you seem to describe.
    One interpretation I could out on this from what you have written is that not only is your girlfriend getting bored and wondering Off  ( ) but her computer may also be going to sleep.
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    1) does the Share Screen go dark ?
    2) do you lose the connection as it closes the network ?
    3) Is a Screen Saver starting that you can see ?
    4) what does your girlfriend see when this happens ?
    I would guess there is something about the VNC part of the iChat Screen Sharing that stops the Shared computer going to sleep.
    However I am not sure if a Screen Saver can be active or if you are bumping into the time set for one to start.
    I would also be interested in what the other computer is doing in a "behind the scenes" way.
    Is something using up the Processor cycles and holding up the Share view as it were ?
    I would guess her computer is doing something on it's own such as fetching Mail or similar or even the Time Machine Back up which can be known to cause the computer to be held up for a moment or two.
    8:36 PM      Tuesday; April 16, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • IChat screen sharing fails (only screen sharing though)

    I was trying to assist my in-laws the other day and have never used Screen Sharing in iChat before. We started an A/V session (which works fine), but when we started the Screen Sharing session, it dies after about 5 seconds of use. Both sides get the error "no activity after 10 seconds...". Thinking it was an internet thing (perhaps firewall settings), i tried internally on my LAN with a MacBook Pro and a new Mac Mini, same thing. Either way the session is initiated, failure.
    Did some research through these discussions and found the common thread was the UPnP and internal preference settings. Have checked both, they all seem ok.
    Some statistics of my example: (Remote machine) Mac#1 is an iMac G5 20" 2GHz running Snow Leopard fully updated, with Comcast as the IP and an Airport Express as the router. Port Mapping is turned on in NAT, and Screen Sharing is turned on in preferences -> Sharing.
    (Local machine) Mac#2 is a Mac Mini 2.4 GHz Core 2 Duo running Snow Leopard, with Comcast as the IP and a Time Machine as the router. Both settings above turned on.
    (Local machine) Mac#3 is a MacBook Pro 15" 2.53 GHz Core 2 Duo running Snow Leopard (same IP as #2) on the same LAN as #2.
    All 3 accounts are on MobileMe, A/V chats work fine without problems for limitless amounts of time. Have tried screen sharing both ways, same result.
    Here's a log between #2 and #3 fail (sorry for long post):
    Date/Time: 2010-07-08 19:13:41 -0500
    OS Version: 10.6.4 (Build 10F569)
    Report Version: 4
    iChat Connection Log:
    2010-07-08 19:13:31 -0500: 0x11ae38640: State change from AVChatStateConnected to AVChatStateEnded.
    2010-07-08 19:13:31 -0500: 0x11ae38640: Error -20 (No data has been received for the last 10 seconds.)
    2010-07-08 19:13:31 -0500: **[email protected]: State change from AVChatStateConnected to AVChatStateEnded.
    2010-07-08 19:13:31 -0500: **[email protected]: Error -20 (No data has been received for the last 10 seconds.)
    Video Conference Error Report:
    Video Conference Support Report:
    8.275079 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VCInitiateConference.m:2059 type=2 (00000000/0)
    [Connection Data for call id: 1 returns 1
    9.155420 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VCInitiateConference.m:2074 type=2 (00000000/0)
    [Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
    9.165268 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [INVITE sip:user@lip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK7cc8269d38bfe756
    Max-Forwards: 70
    To: 0 <sip:user@lip:16402>
    From: u0 <sip:user@rip:16402>;tag=457027611
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@rip:55667>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 702
    [v=0
    o=Merricks 0 0 IN IP4 rip
    [email protected]
    c=IN IP4 rip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 55667 RTP/AVP 110 12 124 3 0
    a=rtcp:55667
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:1740916373
    m=video 55667 RTP/AVP 123 126 34
    a=rtcp:55667
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 55667 VIDEO 55667
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3396090499
    9.165844 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [SIP/2.0 100 Trying
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK7cc8269d38bfe756
    To: 0 <sip:user@lip:16402>
    From: u0 <sip:user@rip:16402>;tag=457027611
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 1 INVITE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    9.165935 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK7cc8269d38bfe756
    To: 0 <sip:user@lip:16402>;tag=116363815
    From: u0 <sip:user@rip:16402>;tag=457027611
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@rip:55051>
    User-Agent: Viceroy 1.4
    Content-Length: 0
    9.176133 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK7cc8269d38bfe756
    To: 0 <sip:user@lip:16402>;tag=116363815
    From: u0 <sip:user@rip:16402>;tag=457027611
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 1 INVITE
    Contact: <sip:user@rip:55051>
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 436
    v=0
    o=jmerrick 0 0 IN IP4 rip
    [email protected]
    c=IN IP4 rip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2530
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 55051 RTP/AVP 110
    a=rtcp:55051
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:1191125273
    m=video 55051 RTP/AVP 123
    a=rtcp:55051
    a=rtpmap:123 H264/90000
    a=RTCP:AUDIO 55051 VIDEO 55051
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480
    a=rtpID:4102577296
    9.178372 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [ACK sip:user@lip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK323287a4467da958
    Max-Forwards: 70
    To: 0 <sip:user@lip:16402>;tag=116363815
    From: u0 <sip:user@rip:16402>;tag=457027611
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 1 ACK
    User-Agent: Viceroy 1.4
    Content-Length: 0
    9.181889 @:0 type=1 (00000000/0)
    [Bandwidth Detection]
    [Received the first BWD packet from rip:55667]
    9.495818 @:0 type=1 (00000000/0)
    [Bandwidth Detection]
    [Avg=100964.70, NSDev=1.29%]
    9.600142 @:0 type=1 (00000000/1)
    [Bandwidth Detection]
    [Avg=883694.30, NSDev=10.60%]
    9.689564 @:0 type=1 (00000000/2)
    [Bandwidth Detection]
    [Avg=10202609.90, NSDev=206.74%]
    23.854766 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK2fe1d4391a735632
    Max-Forwards: 70
    To: u0 <sip:user@rip:16402>;tag=457027611
    From: 0 <sip:user@lip:16402>;tag=116363815
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Type: text/plain
    Content-Length: 16
    VCRemoteMuted:ON]
    23.861278 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK2fe1d4391a735632
    To: u0 <sip:user@rip:16402>;tag=457027611
    From: 0 <sip:user@lip:16402>;tag=116363815
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    27.969942 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [MESSAGE sip:user@lip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK38c4bd117f30ee85
    Max-Forwards: 70
    To: 0 <sip:user@lip:16402>;tag=116363815
    From: u0 <sip:user@rip:16402>;tag=457027611
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 2 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Type: text/plain
    Content-Length: 4
    [PING]
    27.972367 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK38c4bd117f30ee85
    To: 0 <sip:user@lip:16402>;tag=116363815
    From: u0 <sip:user@rip:16402>;tag=457027611
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 2 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    30.000459 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK4210350f26913012
    Max-Forwards: 70
    To: u0 <sip:user@rip:16402>;tag=457027611
    From: 0 <sip:user@lip:16402>;tag=116363815
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 2 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Type: text/plain
    Content-Length: 4
    PING]
    30.004047 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK4210350f26913012
    To: u0 <sip:user@rip:16402>;tag=457027611
    From: 0 <sip:user@lip:16402>;tag=116363815
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 2 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    31.622031 @/SourceCache/VideoConference/VideoConference-415.22/VCChannel/VCChannel.m:302 type=2 (00000000/0)
    [VCChannel prepareConnectionWithRemoteConnectionData - remote VCConnectionData: 1]
    31.886122 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK6525ce694ef2153c
    Max-Forwards: 70
    To: u0 <sip:user@rip:16402>;tag=457027611
    From: 0 <sip:user@lip:16402>;tag=116363815
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 3 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Type: text/plain
    Content-Length: 17
    VCRemotePaused:ON]
    31.898618 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK6525ce694ef2153c
    To: u0 <sip:user@rip:16402>;tag=457027611
    From: 0 <sip:user@lip:16402>;tag=116363815
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 3 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    32.026459 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [MESSAGE sip:user@lip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK7caf68b0330b846f
    Max-Forwards: 70
    To: 0 <sip:user@lip:16402>;tag=116363815
    From: u0 <sip:user@rip:16402>;tag=457027611
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 3 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Type: text/plain
    Content-Length: 17
    [VCRemotePaused:ON]
    32.026863 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK7caf68b0330b846f
    To: 0 <sip:user@lip:16402>;tag=116363815
    From: u0 <sip:user@rip:16402>;tag=457027611
    Call-ID: 1df8aee9acfb7f6-8aee-11df-8b6c-fd20244f4012@rip
    CSeq: 3 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    57.667457 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VCInitiateConference.m:2059 type=2 (00000000/0)
    [Connection Data for call id: 2 returns 1
    69.057730 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VCInitiateConference.m:2074 type=2 (00000000/0)
    [Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
    69.059710 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VCInitiateConference.m:2266 type=2 (00000000/0)
    [Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
    69.629813 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [INVITE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK6d0a0202172485ce
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@rip:55051>;isfocus
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 703
    v=0
    o=jmerrick 0 0 IN IP4 rip
    s=0
    c=IN IP4 rip
    b=AS:2147483647
    t=0 0
    a=hwi:17412:2:2530
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 55051 RTP/AVP 110 12 124 3 0
    a=rtcp:55051
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:124 iLBC/8000
    a=fmtp:124 mode=30
    a=rtpID:2054428442
    m=video 55051 RTP/AVP 123 126 34
    a=rtcp:55051
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 55051 VIDEO 55051
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:2001158912
    69.646627 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [SIP/2.0 100 Trying
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK6d0a0202172485ce
    To: "u0" <sip:user@rip:16402>
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 1 INVITE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    69.646674 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK6d0a0202172485ce
    To: "u0" <sip:user@rip:16402>;tag=74774650
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@rip:55667>
    User-Agent: Viceroy 1.4
    Content-Length: 0
    69.656640 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK6d0a0202172485ce
    To: "u0" <sip:user@rip:16402>;tag=74774650
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@rip:55667>
    User-Agent: Viceroy 1.4
    Content-Type: application/sdp
    Content-Length: 434
    [v=0
    o=Merricks 0 0 IN IP4 rip
    s=0
    c=IN IP4 rip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2400
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 55667 RTP/AVP 110
    a=rtcp:55667
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpID:794658613
    m=video 55667 RTP/AVP 123
    a=rtcp:55667
    a=rtpmap:123 H264/90000
    a=RTCP:AUDIO 55667 VIDEO 55667
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480
    a=rtpID:3616868992
    69.656733 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [ACK sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK19b439ee7b1a3a93
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>;tag=74774650
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 1 ACK
    User-Agent: Viceroy 1.4
    Content-Length: 0
    69.660304 @:0 type=1 (00000000/0)
    [Bandwidth Detection]
    [Received the first BWD packet from rip:55667]
    69.975012 @:0 type=1 (00000000/0)
    [Bandwidth Detection]
    [Avg=100985.80, NSDev=2.06%]
    70.079592 @:0 type=1 (00000000/1)
    [Bandwidth Detection]
    [Avg=889226.20, NSDev=6.32%]
    70.150256 @:0 type=1 (00000000/2)
    [Bandwidth Detection]
    [Avg=3506655.00, NSDev=39.71%]
    76.718688 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK680d8ec50284d4dd
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>;tag=74774650
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 2 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Type: text/plain
    Content-Length: 16
    VCRemoteMuted:ON]
    76.721457 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK680d8ec50284d4dd
    To: "u0" <sip:user@rip:16402>;tag=74774650
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 2 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    85.580688 @/SourceCache/VideoConference/VideoConference-415.22/VCChannel/VCChannel.m:302 type=2 (00000000/0)
    [VCChannel prepareConnectionWithRemoteConnectionData - remote VCConnectionData: 1]
    85.824030 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [MESSAGE sip:user@lip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK13543b054db63f4b
    Max-Forwards: 70
    To: "0" <sip:user@lip:16402>;tag=1160108830
    From: "u0" <sip:user@rip:16402>;tag=74774650
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Type: text/plain
    Content-Length: 17
    [VCRemotePaused:ON]
    85.824453 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK13543b054db63f4b
    To: "0" <sip:user@lip:16402>;tag=1160108830
    From: "u0" <sip:user@rip:16402>;tag=74774650
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 1 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    86.016699 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK54989b9f3ab846c0
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>;tag=74774650
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 3 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Type: text/plain
    Content-Length: 17
    VCRemotePaused:ON]
    86.021704 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK54989b9f3ab846c0
    To: "u0" <sip:user@rip:16402>;tag=74774650
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 3 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    87.965096 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [MESSAGE sip:user@lip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK4189780d0f2ba815
    Max-Forwards: 70
    To: "0" <sip:user@lip:16402>;tag=1160108830
    From: "u0" <sip:user@rip:16402>;tag=74774650
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 2 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Type: text/plain
    Content-Length: 4
    [PING]
    87.965318 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55667;branch=z9hG4bK4189780d0f2ba815
    To: "0" <sip:user@lip:16402>;tag=1160108830
    From: "u0" <sip:user@rip:16402>;tag=74774650
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 2 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    90.000670 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:2138 type=1 (00000000/0)
    [MESSAGE sip:user@rip:16402 SIP/2.0
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK2ad74c4851d9447d
    Max-Forwards: 70
    To: "u0" <sip:user@rip:16402>;tag=74774650
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 4 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Type: text/plain
    Content-Length: 4
    PING]
    90.004582 @/SourceCache/VideoConference/VideoConference-415.22/SIP/Transport.c:338 type=2 (00000000/0)
    [SIP/2.0 200 OK
    Via: SIP/2.0/UDP rip:55051;branch=z9hG4bK2ad74c4851d9447d
    To: "u0" <sip:user@rip:16402>;tag=74774650
    From: "0" <sip:user@lip:16402>;tag=1160108830
    Call-ID: 1df8aeebedd19cc-8aee-11df-af20-86f3848f4012@lip
    CSeq: 4 MESSAGE
    User-Agent: Viceroy 1.4
    Content-Length: 0
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000041 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.000079 @:0 type=5 (00000000/16402)
    [Local SIP port]
    9.155545 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VCInitiateConference.m:2171 type=5 (00000000/0)
    [Remote Router]
    [FULLCONE]
    9.155553 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VCInitiateConference.m:2173 type=5 (00000000/0)
    [Remote CommNAT Result: 0x00000102
    9.166348 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VideoConferenceMultiController.m:2547 type=5 (FFFFFFFF/0)
    [Caller User Agent: Viceroy 1.4]
    9.166350 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VideoConferenceGlobalObjects.m:1670 type=5 (00000000/0)
    [Router]
    [FULLCONE]
    9.166355 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VideoConferenceGlobalObjects.m:1672 type=5 (00000000/0)
    [CommNAT Result: 0x00000102
    9.166754 @:0 type=5 (00000000/1)
    [Accept conference from user]
    [[email protected]]
    9.693286 @:0 type=5 (00000000/60)
    [Detected bandwidth (kbits/s): 929 up, 929 down. (00000000)
    9.698468 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VideoConferenceMultiController.m:2423 type=5 (00000000/0)
    [Start Conference With UserID: [email protected]]
    69.057850 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VCInitiateConference.m:2171 type=5 (00000000/0)
    [Remote Router]
    [FULLCONE]
    69.057857 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VCInitiateConference.m:2173 type=5 (00000000/0)
    [Remote CommNAT Result: 0x00000102
    69.059714 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VideoConferenceGlobalObjects.m:1670 type=5 (00000000/0)
    [Router]
    [FULLCONE]
    69.059720 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VideoConferenceGlobalObjects.m:1672 type=5 (00000000/0)
    [CommNAT Result: 0x00000102
    70.160706 @:0 type=5 (00000000/60)
    [Detected bandwidth (kbits/s): 2317 up, 2317 down. (00000000)
    70.164156 @/SourceCache/VideoConference/VideoConference-415.22/Video Conference/VideoConferenceMultiController.m:2423 type=5 (00000000/0)
    [Start Conference With UserID: u0]
    Thanks in advance for any suggestions.
    <Edited by Host>

    Hi,
    The "Share a Public IP" can be a bit misleading if your Modem routes (does DHCP itself)
    If you turn this Off (Bridge Mode) the IP address come from the previous device that issues IPs
    From a Cable Modem this is likely to be from the ISP and not likely that you have two Public IPs
    Also the range you describe seems to be from a LAN Device (one that issues IPs in one of three ranges of which 10.xxx.xxx.xxx is one)
    However although I have not seen it done I presume the Apple Airport devices can be set to Manually (Static routing). They can be set to use the 10.xxx.xxx.xxx range as well (with the early ones it was the default range).
    With the Share A Public IP Off I don't think you get a NAT tab on that same screen.
    However in the NAT tab is the Port Mapping Protocol which is Apple's version of UPnP (very basic comparison).
    This should be on for two devices to use the same ports.
    See pic
    If the modem is the device that is issuing IPs then this should have UPnP Enabled.
    You need this rather than Port Forwarding (Or Triggering) as the Screen Share uses a Random port which cannot be forwarded or Triggered).
    A Video that drops out with the 10 secs error points to features in routing devices that "protect" you from getting overloaded with a data stream.
    Look for DOS or SPI (Denial of Service or Stateful Packet Inspection) which may be separate items and standalone or be included in any firewall the device may have.
    At this point I am confused.
    You say Comcast which I believe is cable Only meaning their Modem does not do DHCP and passes the Public IP to the Time Capsule.
    Yet you say the Time Capsule is not doing DHCP (Share a Public IP).
    What do you have at the top of the Screen ?
    This pics shows Ethernet to a Cable Router which gives a Public IP starting 70.xxx.xxx.xxx
    And you also confirm that the Share a Public IP box in the Pic is set to Static Routing and from there you are using the 10.xxx.xxx.xxx range ?
    9:39 PM Wednesday; July 14, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • Screen Sharing authentication fails or shows only a small black box

    Hi everybody!
    I've been working on a issue and as I found a solution only by collecting bits of help from all over the web, I thought I could help somebody else by posting it here, where I found lots of help on other issues myself.
    Here's the topic: I couldn't connect to my 10.5.7 OS X Server via Screen Sharing anymore. Everything else worked fine, i.e. I could login to all other services (AFP, LoginWindow, VPN, etc.).
    I saw some strange errors in my Kerberos-Server log. As I thought of an OD or Kerberos problem, I tried different things concerning these services. Running "kinit <yourusername>" got me to the point where the authentication didn't fail anymore, but all I could see was a little (i.e. ~ 100x200px) black box instead of my server's screen.
    The problem finally turned out to be NOT connected to my strange log entries but with somehow having turned on "Remote Management" in Server Admin. Here's my solution to it:
    1. Turn off "Remote Management".
    Server Admin -> Settings -> General, tick off "Remote Management"
    2. Turn on Screen Sharing.
    2.1 ssh to your server.
    2.2. cd /Library/Preferences
    2.3. echo -n enabled > com.apple.ScreenSharing.launchd
    That's it after that I was able to log in again. Thanks goes to a lot of folks out there in the web, not to me.

    Hi everybody!
    I've been working on a issue and as I found a solution only by collecting bits of help from all over the web, I thought I could help somebody else by posting it here, where I found lots of help on other issues myself.
    Here's the topic: I couldn't connect to my 10.5.7 OS X Server via Screen Sharing anymore. Everything else worked fine, i.e. I could login to all other services (AFP, LoginWindow, VPN, etc.).
    I saw some strange errors in my Kerberos-Server log. As I thought of an OD or Kerberos problem, I tried different things concerning these services. Running "kinit <yourusername>" got me to the point where the authentication didn't fail anymore, but all I could see was a little (i.e. ~ 100x200px) black box instead of my server's screen.
    The problem finally turned out to be NOT connected to my strange log entries but with somehow having turned on "Remote Management" in Server Admin. Here's my solution to it:
    1. Turn off "Remote Management".
    Server Admin -> Settings -> General, tick off "Remote Management"
    2. Turn on Screen Sharing.
    2.1 ssh to your server.
    2.2. cd /Library/Preferences
    2.3. echo -n enabled > com.apple.ScreenSharing.launchd
    That's it after that I was able to log in again. Thanks goes to a lot of folks out there in the web, not to me.

  • Screen Sharing: Authentication Failed

    Since updating to OS 10.7 on my Mac Mini, I have been unable to log in via Screen Sharing (using my 10.7-installed Macbook).  I continually receive the error "Authenticaion failed to 'MacMini'. Please verify you have entered the correct name and password."  The name and password are correct, and I can log into the computer as an administrator via the Finder to access its files without issue.  Only the Screen Sharing application fails to authenticate.  I had no troubles literally an hour ago using Snow Leopard.
    Thoughts?

    After restarting both computers a few times, I can now no longer connect via normal File Sharing -- it will connect as a guest just fine, but when I try to connect as a user, it stalls out.  It sounds like the problem in this thread:
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  • Screen Sharing / vnc with OS X 10.5.6 fails

    I can not get the Screen Sharing that comes with OS X 10.5.6 to work with any vnc client. The server is my laptop, an MBP 2.4 GHz Intel running OS X 10.5.6.
    *I enable Screen Sharing by doing the following:*
    1) +System Preferences > Sharing > Screen Sharing+ is checked
    2) +System Preferences > Sharing > Screen Sharing > Computer Settings > Anyone may request permission to control screen+ is checked
    3) +System Preferences > Sharing > Screen Sharing > Computer Settings > VNC viewers may control screen with password+ is checked and I've entered a password
    4) I also have Remote Login enabled for SSH access, but no other services are enabled.
    *I see two different behaviors depending on one of two clients that I try using:*
    1) +Chicken of the VNC v2.0b4+ running on same machine- Always says "Connection Terminated / Authentication Failed" without ever asking for a password. Logs the following in system.log (dates, hostnames and pids removed):
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    Chicken of the VNC: Bogus RFB Protocol Version Number from AppleRemoteDesktop, switching to protocol 003.007
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    2) +TightVNC 1.3.9 on Windows XP sp2+- Says "Security type requested", then asks for a password. I enter it, click OK and tightvnc simply waits endlessly.
    *Other Notes:*
    1) I have tried configuring and starting the server using kickstart from the command line as suggested at http://support.apple.com/kb/HT2370 (+sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/k ickstart -activate -configure -access -on -restart -agent -privs -all+)
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    Thanks for the suggestion. It was possible that one of these files had become corrupted, so I tried moving each of these files to another directory but unfortunately I'm still seeing the same behavior.
    Here's what happens with each of these files individually after they're moved:
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    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
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    <key>ARD_AllLocalUsers</key>
    <true/>
    <key>ARD_AllLocalUsersPrivs</key>
    <integer>2</integer>
    <key>ScreenSharingReqPermEnabled</key>
    <true/>
    <key>VNCLegacyConnectionsEnabled</key>
    <true/>
    </dict>
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    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>AdminConnectInfoList</key>
    <dict/>
    <key>AgentLogLevel</key>
    <integer>3</integer>
    <key>ServerConnectInfoList</key>
    <dict/>
    <key>Version</key>
    <real>3</real>
    </dict>
    </plist>
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    Feb 24 12:28:45 ARDAgent [749]: ******ARDAgent Launched******
    Feb 24 12:28:45 ARDAgent [749]: got a sessionDict, onConsoleRef is 0xa04cd400
    Feb 24 12:28:45 ARDAgent [749]: grUserOnConsole is 1
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 122
    Feb 24 12:28:45 ARDAgent [749]: LoadMenuExtra: Attempting to unload menu extra
    Feb 24 12:28:45 ARDAgent [749]: PostNotificationForced: Going to send notifation value 9
    Feb 24 12:28:45 ARDAgent [749]: UpdatePrefs: versionFlt : 0.000000 kCurrentPrefsVersion : 3.000000
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 44
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 22
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 100
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 94
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 96
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 18
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 106
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 74
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 130
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 60
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 45
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 65
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 66
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 105
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 115
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 38
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 12
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 61
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 20
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 62
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 39
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 30
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 101
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 53
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 103
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 107
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 109
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 135
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 41
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 110
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 111
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 28
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 36
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 48
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 59
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 57
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 116
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 58
    Feb 24 12:28:45 ARDAgent [749]: InitAppUsageHandlers: Called gTrackingDays is set to 0
    Feb 24 12:28:45 ARDAgent [749]: CheckRFBServerPIDFile: return 679
    Feb 24 12:28:45 ARDAgent [749]: RemoteCommandListenerThread init communications
    Feb 24 12:28:45 ARDAgent [749]: RFBServerStart - did not kill 679
    Feb 24 12:28:45 ARDAgent [749]: DOCStartDOC: No serial number. Task Server not started.
    Feb 24 12:28:45 ARDAgent [749]: DT_InitLocalProcessing: Loading existing tasks from disk.
    Feb 24 12:28:45 ARDAgent [749]: DT_InitLocalProcessing: Found 0 tasks
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 158
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 117
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 118
    Feb 24 12:28:45 ARDAgent [749]: AddHandler: Added handler for cmdCode 162
    Feb 24 12:28:45 ARDAgent [749]: ARD Agent: RFB Server exited quickly after starting - probable failure.
    Feb 24 12:28:45 ARDAgent [749]: PostNotificationForced: Going to send notifation value 6
    Feb 24 12:28:45 ARDAgent [749]: PostNotificationForced: Setting lastNotification to value 6
    Feb 24 12:28:45 ARDAgent [749]: ******ARDAgent Ready******
    Feb 24 12:29:34 Chicken of the VNC[693]: Server reports Version RFB 003.889
    Feb 24 12:29:34 Chicken of the VNC[693]: Bogus RFB Protocol Version Number from AppleRemoteDesktop, switching to protocol 003.007
    Feb 24 12:29:36 ARDAgent [749]: PostNotificationForced: Going to send notifation value 1
    Feb 24 12:29:36 ARDAgent [749]: PostNotificationForced: Got request for kCurrentStateNotification. Sending value 6
    Interesting that it says "ARD Agent: RFB Server exited quickly after starting - probable failure." That doesn't sound too good.
    I will try to watch fs_usage more closely to see what else gets modified and accessed, but I'm increasingly suspicious that there's simply a bug which is showing up under whatever specific conditions I have on my machine. Perhaps the included log info will trigger an idea for someone.

  • Unsolvable Screen Sharing Authentication Error

    Here's my scenario...
    I have three Core2Duo iMacs (Let's call them "A" "B" and "C") on a local appletalk network all communicating fine in all directions via an Airport Extreme base station.
    When it comes to logging into each machine via file sharing, I have no trouble accessing any machine from any other machine.
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