Authentication on web page fails as though nothing was submitted

When using either my iPad or iMac to access a newsletter that I subscribe, I frequently have issues logging in.  The operator of the web page says to clear cookies, cache, etc. to solve the problem.  That rarely works.  This problem was sporadic before I moved to Australia in June, it is almost certain every time now.  I had a spell a couple weeks ago when the iPad was working again, I may have reset and restored it, don't remember.  It is not working again.  On the iMac it plain doesn't work.  I have installed Ubuntu in Virtual Box VM and used Firefox in that VM but it has the same result.  Firefox under the Latest Mac OS doesn't work and I have tried Opera too.  On the iPad Chrome fairs no better than Safari.  I saw a reference to servers using Microsoft ISA in 2010 using some sort of utility for hahndling authentication that Apple doesn't support ( NTHML ???), is that a possibility and if so what is the work around?  It really ***** using my Telstra 7" touch phone with Android to access the web page.  Android is still a poor (capability wise) substitute for the Apple iOS.

Got a couple follow up questions.  Postiing the response here.
1.  Please send us step by step method on how to recreate the problem, and the URL of the PDF file that shows the issue.
* Write a simple console application that does nothing but starting a browser. Browser URL set to any web site with embedded PDF. I believe I used a sample on Adobe's site for last test.
2. Is everyone in your company experiencing the same issue?
* Yes, everyone can be affected.
3. Does the error show up on any PDF or just the embedded PDF?
* Only embedded.
4. Does the problem occur with Firefox?
* Not browser specific.
5. Do you have any other version of Reader or Acrobat installed on the same system?
* No, clean test box. Tested with 10.0.0 first. Failed. Then cleaned up install and installed 10.1.3. Cannot repro with 9.5.
Root cause appears to be Protected Mode. If I disable that, it works.

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    Got a couple follow up questions.  Postiing the response here.
    1.  Please send us step by step method on how to recreate the problem, and the URL of the PDF file that shows the issue.
    * Write a simple console application that does nothing but starting a browser. Browser URL set to any web site with embedded PDF. I believe I used a sample on Adobe's site for last test.
    2. Is everyone in your company experiencing the same issue?
    * Yes, everyone can be affected.
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    * Only embedded.
    4. Does the problem occur with Firefox?
    * Not browser specific.
    5. Do you have any other version of Reader or Acrobat installed on the same system?
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    Database Buffers 188743680 bytes
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    Variable Size 92277912 bytes
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    NLS_LENGTH_SEMANTICS BYTE
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    NLS_NCHAR_CHARACTERSET AL16UTF16
    NLS_RDBMS_VERSION 10.2.0.1.0
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    Fixed Size 1287016 bytes
    Variable Size 96472216 bytes
    Database Buffers 184549376 bytes
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