Authentication Window pops up and goes away immediately. How do I fix this?

Same issue as this unsolved but archived thread:
http://discussions.apple.com/message.jspa?messageID=10929196
When trying to connect (observe/control) to some machines for the first time using ARD I get a popup asking for username/password verification. It immediately disappears before I can enter any info.
Connecting with Screen Sharing works fine.
SSH does too.
ARD 3.3.2 on 10.6.4 and 10.6.5

FLYFI5H wrote:
The best way to "fix" this is to remember the IP address of the offending computer and go into All Computers. Find that IP address in the list of computers and delete that machine with that IP. Then go back to your list and see if it will now allow you to Authenticate.
Great!
Works for me too.
So it's probably the cached computer name that is the problem (in my case at least).
When I install a new computer (via netinstall) I go in with remote desktop to change the name. In the "All Computers" list in ARD it still shows the old name. When I delete it from "All Computers" and use the scanner to find it again, I can indeed connect and the name in the all computers list is updated.
Thank you for this workaround FLYFI5H!
Now Apple should fix this
Cheers,
Jeroen

Similar Messages

  • Just updated my iPhone 5s from ios 8.1 to 8.3. After the install it asked for Apple ID and password and to allow it to sync to Mac and iTunes. After following the steps my phone kept restarting - turning on and off and goes blank. How do I fix this??

    Just updated my iPhone 5s from ios 8.1 to 8.3. After the install it asked for Apple ID and password and to allow it to sync to Mac and iTunes. After following the steps my phone kept restarting - turning on and off and goes blank. How do I fix this??

    I have had about 9 iOS devices at work do this. 
    The fix and it will wipe out anything on your iphone is to connect it to your computer and have the latest version on iTunes open.  Hold the Power/Sleep and Home button till it blanks out.  Keep holding the home button untill it says recovery mode on the screen of the computer and do a restore.

  • When I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run.) Help

    when I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.)
    I have tried several times to redownload and keep getting the same message. what am I doing wrong...

    Let's try the following user tip with that one:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • Photoshop 11 continues to not load right away and continously freezes. How can I fix this problem as I've been informed that Adobe will not help me.

    Photoshop 11 continues to not load right away and continously freezes. How can I fix this problem as I've been informed that Adobe will not help me.

    This has been going on for months for me. Time to drop Firefox & go back to IE.

  • I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • My wife's nano no longer is recognized by Windows but my ipod touch is?  How can I fix this?

    My wife's nano no longer is recognized by Windows but my ipod touch is?  How can I fix this?

         My iPod touch is always recognized by my Vista Box...using the same USB cable and port my wife's nano isn't detected anymore.  Since Vista can't see the nano iTunes can't see it either.  When I try my wife's nano I get the message:
         "One of the USB devices attached to this computer has malfunctioned, and Windows doesn't recognize it.  For assistance in solving this problem, click this message"
         I thought her nano wasn't charged enough but I've charged it for hours and this doesn't make a difference.  It used to synch like my ipod touch but it stopped working about a week ago.  My wife's nano still holds songs and works it just can't be recognized by Windows.  I even checked if the Apple Mobile Device app was running and it was and I stopped it and restarted it.  Didn't make any difference.  Any ideas?

  • My iphone 5 wont let me update apps keeps popping up with old apple id how do i fix this

    my iphone 5 wont let me update apps keeps popping up with old apple id how do i fix this??

    All apps downloaded/purchased are tied to the apple ID used to download/purchase them.
    If you change your Apple ID and do not wish to use the old apple ID and password to update them, you have to delete them and redownload or buy them under the new apple ID.

  • In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

    In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

    Hi lepyykko,
    If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right?  The first step is to get iTunes successfully installed on your computer.  Then backup the iPhone before updating the iOS software.
    Are you seeing any error messages when you try to install iTunes for Windows?  
    If you can't install or update iTunes for Windows - Apple Support
    https://support.apple.com/en-us/HT201668
    Are you able to update your iPhone wirelessly?
    Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
    https://support.apple.com/en-us/HT204204
    Before you update
    Back up your device to iCloud.
    Update your device wirelessly
    The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
    Plug in your device to a power source.
    Tap Settings > General > Software Update.
    Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
    Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    https://support.apple.com/en-us/HT201263
    I hope this information helps ....
    - Judy

  • PSE_13 Editor does not recognize Windows 7 but the Organizer does?  How do I fix this?

    PSE_13 Editor does not recognize Windows 7 but the Organizer does?  How do I fix this?

    Try making separate desktop icons for the Editor and Organizer. You can then launch directly. The standard desktop icon is for the welcome screen which often runs in the background or doesn’t shut down properly.
    Start by right-clicking on the desktop and select:
    New >> Shortcut
    Then browse to:
    C:\Program Files\Adobe\Photoshop Elements 13
    Inside the Photoshop Elements 13 folder make sure you select the application (not a shortcut) by scrolling down to the files beginning with the letter P and highlighting ‘PhotoshopElementsEditor’
    Then click next followed by finish.
    You can repeat for the Organizer using the different file path.
    New >> Shortcut
    Then browse to:
    C:\Program Files\Adobe\Elements 13 Organizer
    Highlight ‘PhotoshopElementsOrganizer’
    Then click next, followed by finish.
    Now that you have your separate desktop icons you can delete the one for the welcome screen, if preferred.

  • Printing from Firefox shows double and triple-spaciong. How can I fix this?

    Printing from Firefox shows double and triple-spaciong. How can I fix this? Printing from IE shows normal text

    Try printing from the Print Preview window. <br />
    File > Print Preview...

  • Hello, i'm trying to download the new verison of itunes, and im getting an error message: Apple mobile failed to start and c;runtime failed. how can i fix this issue

    Hello, i'm trying to download the new verison of itunes, and im getting an error message: Apple mobile failed to start and c;runtime failed. how can i fix this issue

    Hi Tatilopez86,
    If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
    Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Apple Support: Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Regards,
    - Brenden

  • My Macbook pro won't open downloaded programs. it just opens the code it was written in using the text and edit app. How can I fix this?

    My Macbook pro won't open downloaded programs, it just opens the code it was written in using the text and edit app. How can I fix this? I just bought the computer last month so this is some what frustrating.

    If you are downloading .exe files, those are Windows programs, and will not run on your Mac unless you install Windows on it.  (That is possible, if you need one of those apps.)

  • Itunes only recongnizes my ipod as a camera and will not sync, how do you fix this?

    itunes only recongnizes my ipod as a camera and will not sync, how do you fix this?

    See here: http://support.apple.com/kb/TS1369 Windows
    or here: http://support.apple.com/kb/TS1591 Mac OS X

  • When trying to log on to my personal hotspot on my Ipone, after entering the password the system continues to ask for the password over and over again. How do I fix this?

    When trying to log on to my personal hotspot on my Ipone, after entering the password the system continues to ask for the password over and over again. How do I fix this?

    Hi SheilaStuhr,
    The troubleshooting steps detailed below can help get you connected to your iPhone's personal hostpot.
    Basic troubleshooting
    See if your iOS device, computer, and wireless plan all meet the system requirements for Personal Hotspot.
    Make sure Personal Hotspot is on: Tap Settings > Cellular > Personal Hotspot.
    Check the Internet connection on your iOS device: Tap Safari and load a new webpage.
    If one connection type doesn't work, try another. For example, instead of connecting using Wi-Fi, use USB or Bluetooth.
    Turn Personal Hotspot off and on: Tap Settings > Personal Hotspot or Settings > Cellular > Personal Hotspot.
    Install the latest version of iOS.
    Reset your network settings: Tap Settings > General > Reset > Reset Network Settings.
    If you still see the issue, restore the iPhone.
    If you're still experiencing issues, try the steps below.
    Wi-Fi troubleshooting
    If you encounter an issue using Personal Hotspot with other Wi-Fi devices, try these steps:
    Turn Personal Hotspot off.
    Turn on Wi-Fi: Tap Settings > Wi-Fi.
    Turn on Personal Hotspot.
    If another device can't join your Wi-Fi network, make sure the Wi-Fi password is correct.
    If the device can't see your Wi-Fi network, check your device name. Windows may not correctly show a device name that uses non-ASCII characters.
    See how many devices are using your Personal Hotspot. Depending on your wireless carrier, the number of Wi-Fi connections may be limited to three devices at once.
    If the other device still can't connect, turn Wi-Fi off and on for the device.
    Make sure that your device can see other Wi-Fi networks.
    Note: If you see "Unable to Join" or a timeout error when you try to connect a device using Wi-Fi, remain on the Personal Hotspot screen until the first device connects. After the device connects, you can leave the Personal Hotspot screen and use your iPhone normally. Your device will stop broadcasting Wi-Fi if you put it to sleep or if 90 seconds elapse and no connected devices use Wi-Fi. To share your Wi-Fi network again, tap Settings > Personal Hotspot.
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/en-us/HT203302
    All my best,
    Allen

  • TS3988 I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!

    I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!

    As I said in the other thread that you posted in the other forum, your friend clearly has not restored the iPad correctly. I suggest that you undertake another restore and start again.

Maybe you are looking for