Authorise Change request action could not be successfully executed

Hi Gurus,
I have done the customization in the sdcr actions. twice i have checked the configuration. i hope all the settings are correct.
But when I try to execute the action in crmd_order (authorise change request), It's not triggering any thing.
I have done the below
1) copy the sdcr profile to zdcr profile
2) added the new status profile in the desired status
3) Copied the action and added my action
4) Defined the condition
Can you please help me to resolve the issue
Thanks & Regards
Venkat

Hi
This might help
[Re: CHARM: No Actions are Displayed|Re: CHARM: No Actions are Displayed]
Thanks,
Jansi

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Authorise Change request action could not be successfully executed

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