Authorization accounts in CRM

Hi,
I have a question...
Is there an easy way for showing only the accounts, where the user is assigned to (user = salesperson)? E.g. change the functionality of account searching / picking, adjust the screen settings or can this be achieved by authorization?
Kind regards,
Wim Kleinsman

Dear Bryce,
My Focus page is 'http://www.netpointfocus.com/dashboard/today.aspx'?
Here I have the same problem. Using the link <u>Accounts</u> I get around 20 results. When I use the account search (in menu for example) I get more results (all accounts).
Wim.

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Clientbased Outlook-Integration: Import Contacts/Accounts from CRM to Outlo

Hi,
I set up the clientbased Outlook-Integration von CRM 2007. Everything works fine besides the synchronization of Contacts/Accounts from CRM to Outlook.
What are the requirements for a contact to be imported to Outlook?
Can anybody help?
Thanks in advance,
Ben.

Ben,
the standard relationship for this is BUR011. we have given a customizing under SPRO where you can maintain that.
Once that is done the contacts where the logged-in employee is correctly assigned to would go to the outlook folder.
if that does not work pls send me an e-mail and we can check your system remotely
martin

Authorization restriction for CRM 2007

Dear Experts,
We are in process of defining the authorization matrix for CRM 2007 for end users who will be using Web UI.
Here my requirement is the service orders created by USER1 should not be displayed by USER2 and vice-versa when they do a search in both Web UI and GUI in Tx CRMD_ORDER for service orders.
Please let me know how can I acheive this and what is the auth. object for the same.
Thanks & Regards,
Sharath

Dear babu,
If I understood your request, you want that, only one user will be able to access the document. If you want to do that, this is the answer:
At tcode PFCG you shoud set:
First you must set what type of document will be avaible to the user, in this case Z020.
CRM_ORD_PR: PR_TYPE 'Z020',ACTVT '*'
Next you must set which activities they will be able to do (notice, you must set the same field in the previsou object(
CRM_ACT: ACTVT u2018*u2019
And then you set which partner function or partner category are able to access the document, here is the main point !
In this example I set that only users who has Partner Category (not partner function) Employee Responsible (std partner category 0008) are able to access the document
CRM_ORD_OP: ACTVT '', PARTN_FCT '', PARTN_FCTT '0008'
Here you can notice again field ACTVT, here you will set what user are able to do, "*" means everything, "1" = create, "2" = modify, etc. (I can see the list at PFCG, adding the auth. object to the PFCG profile).
I notice only std partner function or partner category works with this object. I sent a message to sap support, and they confirm that, so if your user has Z partner funcition or category it is not possible to do that.
Summary, your user must be present in the partner list of the document, and they must have a partner function or partner category std. It is possible to set together both values PARTN_FCT and PARTN_FCTT, but I think it is not necessary.
The easy way to do that is, user who will be able to access the document, must be the employee responsible.
This help is very usefull
http://help.sap.com/saphelp_crm60/helpdata/en/4a/b9f63a8ab2c745e10000000a114084/frameset.htm
Regards,
Lalas
ps.: As you should know, only one partner function must have partner category Employee Responsible, in the partner det. procedure, otherwise, you will get error message in your application.

After upgrading iTunes I keep getting asked to authorize account to play songs purchased with a very old hotmail account i don't have and can't recover the password. How can I authorize my songs again.

After upgrading iTunes I keep getting asked to authorize account to play songs purchased with a very old hotmail account (10 years) I don't have anymore and can't recover the password. How can I authorize my songs again? I tried to sign in to hotmail again and it says i don't have an account, but when I try to create a new one with the same name, it says one already exists.
When I try to recover the password from Apple, it of course wants to send an email to the account I can't get into, and when I try to do the security questions, it says my DOB is incorrect. How can that be wrong?! I am pretty sure I know my exact birthdate. Now I can't listen to a bunch of my music.

Contact iTunes support here -> https://expresslane.apple.com/ContactOptions.do

Where is the authorize account link

I can't play my music on my new macbook where is the authorize account button?

Move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
(85782)

IS-U contract accounts to CRM (Business agreement)

Hi There,
can anyone help on the issue of replicating IS-U contract accounts to CRM, what steps do i follow?
Regards
A

Hi Anup,
in the SAP standard installation facts are never replicated from IS-U back to CRM. In that respect the MDTs are a one way tool. If you enter some values in a contract in CRM (e.g. configuration values via the simplified configuration) these values can be used to populate installation facts in IS-U upon replication. However, if installation facts are changed in SAP IS-u no replication to CRM is triggered. The underlying reason is, that only the objects BP, contract account, contract, connection object and premise are replicated between CRM and IS-U.
IF you want to show the installation facts together with a contract in CRM you have got two options. Either build a custom view that displays the installation facts for a contract or implement a custom replication logic. I'd recommend the first approach as it's less error prone and easier to implement.
We've also implemented the first approach for one of our customers. Let me know if you need further information.
best,
Christian

Question regarding Authorizations in SAP CRM 7.0

Hello,
The problem is this:
We have a client who will use two ways of accessing SAP CRM 7.0 data -
1. CRM Web UI
2. Mobile devices via standard SAP CRM BAPIs
Now the situation is that the client wishes to control display authorizations based on the Business Role. Certain Business Roles can allow its User to see Accounts where the User is also Employee Responsible and certain other Business Roles can allow its User to see all those Accounts that are associated with that Role. In summary Business Roles control what an User can see.
This has already been implemented for the CRM Web UI using the Access Control Engine (ACE).
Now the questions are:
1. How do we implement this for BAPI Access?
2. Should we recreate what has been achieved by ACE, via PFCG Authorization Profiles?
3. Can we not reuse what has been done by ACE?
4. What are the runtime APIs that allow somebody to use the authorization checks of ACE?
5. Does the standard Function Module CRM_ORDER_CHECK_AUTHORITY_ACE help in this regard?
Any help here will be greatly appreciated. Please let me know if you need any clarifications.
Thanks in advance.
Best regards,
Sudhi

Hello,
Normally, some notes are recommended in addition to the current support package implementation because they were developed to solve any known issues. These known issues occurred as side effect of any note which belongs to the implemented support package.
If you take a look at older release notes, you will see the same.
This is a part of implementation stack.
1345085 SAP SRM 7.0 SP Stack 04 (09/2009):Release & Information Note
1365574 SAP SRM 7.0 SP Stack 05 (12/2009):Release & Information Note
1436687 SAP SRM 7.0 SP Stack 06 (03/2010):Release & Information Note
Kind regards,
Ricardo

S_DEVELOP authorization needed for CRM Web Client in SAP CRM 7.0?

We implemented an own WebUI component in SAP CRM 2007 and use it in others components (with USAGE).
After we transport the component in SAP CRM 7.0 we always got an error CX_BSP_DLC_CONFIG_GENERAL_ERR at loading the component. But if we set the permission to SAP_ALL all thing work fine.
In SAP Note Nr. 1367944 we read:
"It is not possible to run the CRM Web Client without the S_DEVELOP, activity=03
authorization because it is needed by the Web Client Framework.
The S_DEVELOP authorizatin is part of the SAP_CRM_UIU_FRAMEWORK PFCG role, which must
be assigned to every user."
"This dependency has been removed in CRM 7.0."
Do we need to install some other SAP Notes at SAP CRM 7.0?
Many thanks for advices!
Handri Gunawan

Hi Handri,
I asked my collegue here, who created the note.
The note is correct, in CRM 7.0 you do not need S_DEVELOP anymomre.
The error that you have might occur because of another reason.
Could you track the call stack of this exception?
And send me back the call stack?
Regards,
Steve

ICSS: authorization in SAP CRM 7.0

Hello Experts,
Is it possible to restrict via authorization acces to diffrent types of transaction in ICSS in SAP CRM 7.0? For example some clients can have acces to complaints, some to service request and some for both.
Regards
Piotr

Of course, you can. If you are creating the Z: roles for SAP_CRM_ECO_ISE_WU_B2B, then in this role, in the CRM Component, there is an authorization object called CRM_ORD_PR and a field name PR_TYPE. You can go an change the individual users with access to different transaction types or create Z: object or Z:role for each group as you wish. Use the field name ACTVT to control the access to the transaction type.
Please note, there may still be some discrepancies in the search selection in the ICSS. Though you may want to restrict the user to not to access "Complaints", the restriction may work at the transaction level, but not at the search level. You may still see "Complaint" object in the Search dropdown list. I am not sure if SAP has covered all the features of ICSS to abide by this role.

Authorization check in CRM ISA

Dear All,
I need some small help.
We have SAP CRM ISA MSA 5.0 SP8. We need to create some roles for the end users who access the system via the CRM Webshop. But we are not able to trace what authorization a user requires or lack. Like when I give a role which doest not contain the required object, few functions in the CRM webshop does not work. But we are unable to trace it, do we have something similar to su53 or a a trace (st01/st05). I tried actiavating the trace, but it does not work.
How do I know which object is checked/missing when user clicks something in a webshop?
Please help me in this.
Will surely reward points if I find anything which helps me.
Thanks.
Rajeet

Hi Rajeet,
The following links would help you to some extent.
http://help.sap.com/saphelp_nw70/helpdata/en/03/37dc4c25e4344db2935f0d502af295/frameset.htm
http://help.sap.com/saphelp_nw70/helpdata/en/43/3ab19fa272376de10000000a422035/frameset.htm
Cheers
Soma

Change authorization account of a Tv series?

Hi,
I had previously bought a Tv series on a prior account. Over a few months i forgot my account and made a new one with same username and password. There were account complications and they overlapped. I resolved this issue long ago with apple support and my old account was deleted. I can can no longer authorize the series on a different computer because it is protected by an account that doesn"t exist any longer. IS there a way to change the account that authorizes the series or remove it all together?
-Thx in advance

No.
You can contact iTunes support and ask.

Authorization/Permissions in CRM

Hi all,
I am 100% sure that someone of you can help me;).
I am using CRM in the portal and now I have to create different permission roles.
In my CRM we have all different cities from a country but the user should only see the cities which belong to his profitcenter (KAM1, KAM2, KAM3).
E.g. User A from KAM1 should see city 1 and User B from KAM2 should see city 2.
On the city which is a BP we set the authorization type (e.g. KAM1)
Therefore I used the functioanlity "type of Authorization" or in German Berechtigungsart.
I created 3 roles and restriced each of them so that each specific role should only see cities for its authorization type.
Unfortunatly tests show that my approach is not working. Users that are restricted to KAM 1 still see all the cities.
Is there anyone who can tell me the missing link ;).
I can try to explain my challenge also in German...
Thanks
Nicole

Hi Nicole
What must the user see. Give an example of what the user is trying to do like view a report or view a transaction .I understand the basic idea of the authorization you are trying to build but it would be helpful if it is more specific about the transactions or reports you are trying to put the authorization effect into. I can suggest something then
Thanks

Standard authorization role for CRM implementation team member

Hello,
We are starting SAP CRM implementation project (7.0) and I would like to avoid giving sap_all authorizations to functional consultants in development environment. Unfortunetly I can't find standard customizer profiles like the ones in ERP system exists.
So the objective is to have quite broad role or profile with no restrictions in customization and functional area. However it's important not to have Basis authorizations in this role/profile. Hope that someone can give me a hint in this direction.
Thnak you,
Jahoo

Hi,
as soon as the implementation team member should also do developments my experience is that without SAP_ALL you will have much trouble. Therefore in our dev-system each consultant will have SAP_ALL authorization. Of course only in the DEV-System.
Kind regards
Manfred

Cannot Authorize Account

I somehow have two iTunes accounts. I am having a problem authorizing my computer to play over 100 songs that I have purchased from the iTunes store. iTunes is only allowing me to login with my Apple ID, not my AOL account ID. The problem is that the majority of the songs were purchased with my AOL account ID.
When I attempt to login with my AOL account, this is the message I receive: "An Apple account for (my email address) has already been created. Please sign in using your Apple ID and password."
But when I login with my Apple ID, it will not let me play those songs. Really frustrating. Any help is appreciated.

From Charles---
After MUCH effort, finally found a SIMPLE workaround to play the .aa file, that does not require that I change permissions on System Files et. al.
I simply:
1. gave my every day account Administrator Privileges (done in Menu Bar > Apple Menus > System Preferences > System > Accounts, by checking a box; to do so one must have access to another account with Admin privileges; if one does not have such access, one must call upon someone who does have such access),
2. rebooted,
3. double clicked the .aa file, playing the file with iTunes, and authorized the Audible.com account (this only worked when I typed in each letter of the long password, not when I pasted the password into the request space), [also as the process seemed to contact the iTunes store, it may be necessary to have network access at the time one does the authorization]
4. removed the Admin Privileges from my every day account (System Preferences > System > Accounts)
5. rebooted
6. again played the .aa file with iTunes ('The Willpower Instinct' now appears in iTunes > Books)
charley hine
“It is never too late to become what you might have become.” - George Eliot

BP Role is not be able to add field into a account( corporate account) in CRM UI

BP role is not replicated in the personalize of account management......for example: corporate accounts, Individual accounts,......
In the component workbench, i added the field Bp role to the accounts( individual account, corporate account ),....This field is not replicated to CRM WEBUI ......

I don't understand your doubt either, but I will assume you are talking about the BP role (partner function).
By default the customers from ERP are created in CRM with the sold-to party role, this is the standard behaviour, if you want to replace that logic to use a specific role or even add another role you must add a custom FM to the middleware event table for BPs, you will find lot of information about this if you search a little.
Cheers!
Luis

Authorization accounts in CRM

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