Authorization control for creating change request transaction
Hi,
We are creating the Change Request(SDCR) through support desk message by using action Create Change Document.
How can I control the creation of Change Request Document(SDCR).
By which roles i need to control this.
Regards
PK
Edited by: PK on May 14, 2010 2:19 PM
Hi,
I have removed the role SAP_SUPPDESK_PROCESS & tried to create Change Document . It allowed me to create.
Can you check & tell exactly which role is for creating Change Document.
Regards
PK
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Edited by: drabas on Apr 7, 2010 5:58 PM -
HI,
how to create change request for a program and how to compare versions ? how to release the task ? where we create change request ? how to transport it ? who will transport ?
In real time who creates change request ? developer or Team leader or Basis mainly in supporting project ?The Change Request is that request when you do changes or create a program or configuration in the system. The system will automatically popu with the change request pop box , when you can give request name as defined by the system or can give your own request name with heading of what changes you have made while customization. The system will generate a request number and you save it. (e.g.:- SEDE-2785467) SEDE- means the Clients System name then followed by the system generated request number.
Now when you want to release the request you have to use the <b>T-code SE10</b> where you can see the requests under the heading modifiable or released. Go to the modifiable option. Each request will have again an internal request number. First you have to release the internal request and then release the external request number. This will in turn released by the basis guys thru the <b>T-code SM64</b> in a group when all the requests are pooled from different users.
The task is nothing but the what task you have performed while customizing the client system and the heading name which have given it for that task and generated a request for that task.
regarding your last question, change request is usually created by the developers or team leader. But the transporting is mostly done by basis.
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<b>please reward points if this helps</b> -
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