Authorization/Deauthorization Problems

I have an HP laptop which was continually crashing. I had to reinstall Windows multiple times and every time reloading my music on through itunes and authorizing it. Every time the comptuer crashed, I wasn't able to deauthorize it so relatively quickly I reached the maximum number of authorized computers.
Now I just bought a new computer and I installed itunes and move my music to it. I can not authorize any of the songs because the limit has been reached, but last time I called Apple they said to deauthorize the computer. I can not do that this time because it says one of two things, either:
"This computer was not authorized. To authorize this computer, play a song you have purchased using this account" (obviously I can't play a song because I can't authorize it)
or
"Could not remove this audible account because an error occured (-44119)"
Any suggestions?
  Windows XP  

Your Limit Is %. Once you reach 5 you can go into your iTUnes account and hit a "Deauthorize all" button. this button only appears when you reach the limit of 5 AND you can only use it once a year, so the first time you use it, it will not appear on your account again til the next year. So if you have not used the button yet, you can do that just remeber it will not come back til (If you do it now) May 2007.
You can email the music store about this here http://www.apple.com/support/itunes/musicstore/authorization/

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    Click here and follow the instructions.
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