Authorization issue with Dynamic Converter

We have configured the Dynamic Converter to immediately translate documents to HTML when checked in.
We have created a security group, and the Guest role has read access to that group.
When we make a call from our Web App to the translated page (using a HTTP Get request), we are prompted for a userid and password, when we think it should not.
Anyone any ideas on how we can get around this issue, or if anyone has seen this problem before.
Thanks.

Hi, thanks for the reply.
We are not using accounts.
I have given read access to guest for all security groups and I still get the pop up asking me to log in. The only content being loaded is from word documents. This is the error I get if I cancel the login:
Welcome to Stellent
Unable to get dynamic conversion. System needs login authentication credentials.
When we use the "web location" as opposed to the "get content" link it works fine with no login required for the same document.

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