Authorization objet for the support team and message processer

Hi,
  Is it possible to ristict access to the message processers for the field support team and message processer in crm_dno_monitor. Iwant to restrickt message processer should only change message processer field .
Regards
S.Manu

Hi manu,
in BADI ORDER_SAVE, Method PREPARE you can check for changes of ticket values and cancel the save process.
So you could check if the user is in partner function "message processor" and has changed the value in partner function "support team". If so, you could cancel the process, the change will not be saved and the user gets an error message!
Hope this helps,
Christoph
Edited by: Christoph Kronauer on Apr 1, 2010 10:20 AM

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