Authorization of itunes Song

Hello everyone
Here is my issue... At one point my itunes id was
[email protected] I recently moved and changed ISP and updated my ITUNES ID to [email protected] after updating to Itunes 7 I can no longer play songs that were downloaded with the [email protected] account name.
When i attempt to play a song downloaded with that account id, it prompts for authorization and the account id field is populated with [email protected] I use my current account id and it states successful, one computer authorized. however when i play the song it once again ask for authorization with the account id populated as [email protected]
I have emailed itunes tech/cust support, but you know how that is.....
any help would be appreciated

For the songs that were purchased using the old account you need to put in the address for the old account (not the one you switched to) so that those songs can be authorized. They will always be associated with the old account. Once you authorize it using the old info you should not have to do it again.

Similar Messages

  • I recently got a new laptop and I cant get my itunes songs to play. It says I need to register my computer. How do I do this, I obviously not very good at comouters

    I recently got a laptop and I am unable to play my itunes songs on it. It says I need to register tha device. I am unsure on how to do this any help would be appreciated. Also note that I am a beginner and dont have a clue what I am doing. Thank You

    Hi valierie,
    To Authorize your Windows laptop:
    1.     Open iTunes and sign on with your Apple/iTunes ID
    2.     Press CTL+B to display the top menu
    3.     Click on Store in that Menu
    4.     In the dropdown, you should see "Authorize This Computer"
    5.     Click on that to authorize the computer to your iTunes ID
    Cheers,
    GB

  • Error when trying to authorize/deauthorize itunes

    I have searched and searched for help. I found some useful information, but none answered my problems 100%. The problem is: earlier today all of my itunes songs worked just fine then I downloaded 3 albums and now all of a sudden I get the following error message when trying to play any of my downloaded songs: "this computer is not authorized to play "xxxxxx" would you like to authorize it?" I then type in my ID and Password and it gives me this error message: "There was an error storing your authorization information on this computer....the required directory was not found or has a permissions error." I store my songs on an external drive so I go and check to see if the albums/songs I downloaded were saved correctly, which they were. I then go to the 'store' and I try to deauthorize, but I am unable to and it gives me the same error message 'there was an error storing your information'...I am stumped. I have tried just about everything. what am I doing wrong? I am beyond angry.

    Have you solved this problem yet? This is the EXACT problem I am having!!! This just started after I upgraded to 10.5.2. Please Help!!!

  • I am struggling to sync my Mac Pro iTunes songs to my iPhone 5s

    I am struggling to sync my Mac Pro iTunes songs to my iPhone 5s. Please can you help? Everytime I try to sync a message pops up "Your iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone."
    "To authorize this computer for items purchased from the iTunes store, choose Store > Authorize this computer".
    Once I have followed instructions as above, this is what I see, "This computer is already authorised". Including this one, you have authorised one computer out of your 5 available."
    Please can you help?!?!
    Thanks.
    Best regards.
    Meloni Chandra

    Hello, Meloni. 
    Thank you for visiting Apple Support Communities.
    The most common cause for this issue would be media present in your library that is purchased with another Apple ID.  The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Cheers,
    Jason H.

  • Batt went dead, recharge. Now ipod skips over only itunes songs

    Hello and thanks for taking the time to read my problem. My laptop has now had multiple hard drive crashes. 4 to be exact. This last time around I have not downloaded itunes again. My ipod had all my previously purchased music on it as well as copied from CD's. Well the ipod sat for a while and the battery went dead. I recharged the battery and the ipod skips over the itunes songs but not those copied from CD's. Can this be fixed?
    I don't want to download itunes and reconnect the ipod because the ipod is already on 4 different hard drives(that no longer exist). I would prefer a different media player than itunes. Any compatible with ipod?
    Thanks.

    ipod skips over the itunes songs but not those copied from CD's. Can this be fixed?
    Authorize your iTunes then sync the iPod.
    ipod skips over the itunes songs but not those copied from CD's. Can this be fixed?
    Would you explain?
    iPods are not on or linked to hard drives in anyway.
    I would prefer a different media player than itunes. Any compatible with ipod?
    If you have DRM protected songs, no.

  • How do I get iTunes songs which were downloaded from external back-up drive to play on new computer and is there a way to get my play lists back?

    When I try to play a song from my re-installed iTunes library, I get the error message:  "Song xxx could not be played because original file could not be found.  Would you like to locate it?" > "Locate" or "Cancel."  When I click on "Locate" I can't figure out how to get the song to play from any of the places that were "located."  The path is C:\users\Janet\libraries\music\iTunes
    However, iTunes songs chosen from my library will play in iTunes (current version) when I have the external back-up drive plugged in!  I recently copied my backed-up iTunes library from my external back-up drive to a new computer.
    Most of the songs, but not all, magically appear in Windows Media Player and I can play those just fine. 
    I can see my iTunes library in the newest version of iTunes, recently downloaded to new computer, but can't play songs without connecting to the external back-up drive - so maybe there is something else on that external drive that needs to be on my C: drive? 
    I am using an HP Pavillion Notebook, Windows 7, 64-bit.  My previous computer was Windows Vista.  Before Vista, I had XP. 
    Back when I had XP, I wanted to purchase some songs to download to my computer. Because iTunes had the ability, I used it to create a massive library of songs, most of which were ripped from my CDs.  I don't have an iPod and iTunes worked fine for creating playlists and then burning them to CDs. 
    Also, I'd like to know if there is a way to get back my playlists.
    And another thing - in the older version of iTunes, there was a folder in the lists on the left-hand side of the screen where I could click to see all the songs I had purchased.  I'd like to get that ability back if possible.
    In hindsight, iTunes was probably not the best choice for me to build my music library in a Windows operating system, but it seemed to be the best choice at the time.  I really wish I could convert all the songs to mp3 format.
    I have been working with computers since the days of DOS, black and white screens, and no mice.  The first computer I bought for my own use at home was a Mac and it had "Flying Toasters" as a screensaver.  (I miss that screensaver.)  It did not have a tower and I believe they called it a laptop, even though the thing was as big as a suitcase and probably weighed around 30 pounds.  However, I am by no means a computer expert.  In other words, pretend you're trying to tell your mother how to do what I am asking. =)
    Many thanks in advance to anyone who can help me.

    I copied the iTunes file from the external drive and it's in both places.  I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file.  There must be something else that's missing.  My iTunes library looks the same on the new computer as it does when I open it on the external drive.  If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
    My back-up drive is a mess.  I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={  Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period.  I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive.  Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me).  As my Jewish friends would say, "Oy Vey!" 

  • I cannot access iTunes songs showing in external hard drive

    I recently closed my dropbox account and moved its content to an external hard drive. This included iTunes songs  and now the songs and related albums no longer show in iTunes when I open it up, although I can see the individual songs (but not in albums)  in the external hard drive.  There are a limited number of albums still showing when I open up iTunes but they are albums I have recently added to iTunes.
    However I can see the albums and tracks in the iTunes media folder on my Mac internal hard drive, but they do not show up when I actually open up Itunes.I have followed advice found on this website and have tried to move my iTunes folder to the external drive so all the music is in one place, but i keep getting an 'error code 50' message appearing.  I have also tried to select the individual songs on the hard drive and move them to the media folder but there are no 'albums' to move them into and they just sit there as individual songs.  I have a macbook air which is one year old and a WD My Passport ultra 1TB external hard drive.  I am using OSX version 10.9.5 with 8GB of memory.  As you can tell from my endeavours, I do not really understand the way iTunes works and it may be that the various songs and albums in the media folder need to be organised in a different way perhaps, so that they are visible when I open up iTunes?
    As I have lots of space on my external hard drive and am running out of space on my Mac hard drive, ideally I would like all my iTunes folders to be held on my external drive, as it is always plugged in to my Mac, and for iTunes to be 'pointed' to the hard drive.   Any advice please?
    Thanks
    Elizabeth

    All kinds of things going on.
    About the error code.  Do you men "50" or do you mean "-50"?  It is critical things get reported exactly here.  Error -50 is a very unhelpful generic communications error with a number of possible causes.  Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, with probably dozens of possibilities.  I guess one simple possibility is if this is a brand new drive it likely came formatted for Windows use and needs reformatting for Mac.
    Kappy's brief drive formatting instructions (12/2012) - https://discussions.apple.com/message/20571091#20571091
    Pondini: Formatting,  Partitioning, Verifying,  and  Repairing  Disks... - http://pondini.org/OSX/Home.html, specifically http://pondini.org/OSX/DU1.html
    Basic workings of iTunes.  When you add a file to iTunes it puts the file in a specific location designated in you Media Folder preferences setting and makes a note in a database file (library.itl) of where it put it.  When you want to play the track iTunes looks up where the file should be, goes there and plays that file.  iTunes does not inventory its media folder for new additions.  For iTunes to recognize tracks they have to be added to iTunes either by importing, dragging to iTunes, or dragging to the Automatically Add to iTunes folder.  If files added to iTunes are later moved by you in Finder, particularly to another drive, iTunes loses track of them completely and give you a broken link indicator " ! ".
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391
    iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847 - plus supplemental information about organizing to new structure https://discussions.apple.com/message/26404702#26404702
    Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/docs/DOC-7392 and making an iTunes library portable.
    I don't know exactly how Dropbox works but basically by moving all your files instead of letting iTunes do the relocating you have broken all the links to your older files in iTunes.  You can either repair them one by one, by one, by one....  or you can rebuild your library, or essentially create a new library and start over again (you did read those links I provided didn't you?).  If you are prepared to start over, hold down the option key while starting iTunes.  Create a new library on the external drive.  Drag all your media files to the Automatically Add to iTunes folder in the iTunes folder on that drive.

  • I "downloaded" songs from my CD, but they do NOT show up in my iTunes "Songs". Tried it two times = zero, what's up?

    I "downloaded" songs from my CD, but they do NOT show up in my iTunes "Songs". Tried it two times = zero, what's up?

    Wow, I just checked & all the DOWNLOADED songs MADE it into my iTunes "Songs". Thanks anyway!

  • I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

    I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

    And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
    You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
    But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
    Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

  • HT4623 I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it on my phone when I unplug but not anything thru the stero except static. Help!

    I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it very slightly in my speakers if I turn up the speakers but it is so faint. It plays thru its own speakers and my radio plays thru my speakers in my car so my its not my speakers.Help! Thank you!

    Hi Novagurl2369!
    I have an article for you that can provide some helpful troubleshooting steps to address your issue:
    No sound through stereo headset1
    Inspect the headset jack for debris and clean if necessary.
    Connect the headset and make sure the connector is pushed in all the way.
    Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
    If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
    Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
    Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
    Try a different song or video.
    Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
    Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I am trying to create mp3 version of itune songs.  I have gone through the preference sequence to be mp3 encoder but this is not having any effect.  I have also tired from file tab to create a version but this is not available to action

    I am trying to create mp3 version of itune songs.  I have gone through the preference sequence to be mp3 encoder but this is not having any effect.  I have also tired from file tab to create a version but this is not available to action showing as lite grey.
    Any help would be appreciated

    I am trying to create mp3 version of itune songs.  I have gone through the preference sequence to be mp3 encoder but this is not having any effect.  I have also tired from file tab to create a version but this is not available to action showing as lite grey.
    Any help would be appreciated

  • How do I get iTunes songs off the iCloud back onto my computer, preferably without changing the purchase date to today's date?

    Trying to download previously purchased iTunes songs that are firmly embedded in the iCloud. At one point these songs were all on my computer. Then I idiotically joined iCloud. All the songs were sucked off and into iCloud. iCloud couldn't provide more than twenty seconds of any song without freezing whatever device, Macbook Pro, iPhone 4s, ipods, or breaking up the playback into fits and starts and finally silence, ever, no matter if the connection was cable or wireless.
    I have ever update on every device, I have the max. RAM, excess disk/flash space. The problem is the difficulty of downloading. Oddly the download to my ancient PC went almost without a hitch, it is with Apple devices that the trouble lies.
    About 2/3 of the songs have successfully downloaded to my computer. However the purchase date, which I used frequently as a search/sort function, have on many of the songs been switched to today's date, or the date of the latest download instead of my original purchase date.
    Many songs downloaded, many remain in the cloud with the 'cloud' icon beside them.
    Clicking on the "download all" icon doesn't download them all.
    They begin to download and then stop/freeze.
    I'm reduced to manually scrolling to each song and clicking on the 'cloud' to download, this works sometimes and sometimes it doesn't. The whole thing usually crashes after a while.
    This is where I am now, at the iTunes store on the "Purchased" page with all my songs in a list with "downloaded" or a "cloud icon" in the far right column, frozen once again.
    I really would like to maintain the original purchased date(the day when I purchased the song from iTunes) but I'm to the point where I'd just be happy to get them downloaded onto the Macbook Pro, and hopefully never deal with the cloud again for the rest of my life.
    Lastly, if anyone can recommend an alternative music site to iTunes it would be welcome.
    Thank you.

    I copied the iTunes file from the external drive and it's in both places.  I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file.  There must be something else that's missing.  My iTunes library looks the same on the new computer as it does when I open it on the external drive.  If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
    My back-up drive is a mess.  I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={  Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period.  I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive.  Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me).  As my Jewish friends would say, "Oy Vey!" 

  • I just got an iPod 4th generation and Im trying to sync my iTunes songs from my dell laptop on to my iPod but it says I need iTunes 10.6.3. So I tryed to download it on the apple website but it keeps saying that there is an error. Any answers?

    I just got an iPod 4th generation and Im trying to sync my iTunes songs and books from my dell laptop on to my iPod but it says I need iTunes 10.6.3. So I tryed to download it on the apple website but it keeps saying that there is an error. I have already tryed uninstalling all Apple Inc. programs on my laptop then trying to install iTunes again but that has had no success what so ever. I have started to get very frusterated with this . Hopefully someone can help. I would really appreciate it. Any suggestion?

    So I tryed to download it on the apple website but it keeps saying that there is an error.
    What does the error message say? (Precise text, please.)

  • Is there a way to rename multiple Itunes songs at the same time

    Is there a fast way to rename multiple Itunes songs at once, instead of renaming one song inside Itunes at a time? For example; So I can select multiple songs at once and rename each songs Genre all at the same time? Without needing to rename song by song?
    Casey Computer

    You can click on multiple songs, and change info in the Get Info > Info screen.  This applies to most fields EXCEPT Name.  iTunes has never allowed the simultaneous change of Name of multiple songs, presumably on the grounds that it is usually an error to do so.
    Regarding Genre, yes, this can be changed for multiple songs at once, using the Info tab of Get Info.

  • My Ipod will not transfer all of its songs to purchased Itunes song transfer.  My last pv crashed, I dont have access to it any more.  I want my library back on Itunes.  ANy help?

    My Ipod will not transfer songs.  my old PC crashed and could not recover anything from it.  When I purchased my new Dell, when I loaded Itunes back on to it my content library will only transfer over purchased Itune songs.  I have tons of songs I downloaded from the old "CD" onto my new Itunes account from my Ipod.  Any help?

    so then technically I can't transfer the songs off my ipod to my itunes library?  since it is one 1 transfer from pc to ipod...correct?  So when I synch my ipod the warning screen comes up and says "there are content not in the library, erase and synch library to Itunes, only purchased songs can transfer."   Can I leave the songs on my ipod and when I purchase new songs to itunes I can still transfer those correct?  while having the others on there that wont transfer?

Maybe you are looking for