Authorization Sap Solution Manager

Question

Hello,
Does anybody know if and how it is possible to restrict authorizations on organizational levels in solution manager? For instance: The team in the Netherlands may only list the messages directed to the Netherlands where the messages directed to the US team may only be displayed by the US employees.
Until now I have only found the option to restrict displaying to your own created messages (role sap_suppdesk_display)
Saskia

Answer 1

Hey Saskia,
There is  a way to limit the ability of individuals to see only the Support Messages that are assigned to them or their support team?
So which means members of your US team can only see the messages assigned to them and members of Netherlands team can only see messages assigned to them or their team.
This should satify your requirement..
I assume your organization sturcture is configured appropiatately..
Follow these Guidelines:
Define selection variants, which can then be stored in a transaction. These transactions can in turn be assigned to roles. You can create variants using the Selection Monitor (CRM_DNO_MONITOR).
***Define the criteria in the Transaction Monitor, and choose from the menu:
Goto-> Variants -> Save as variant. ***
There are two ways to assign the variants to a transaction:
1)Using Transaction SE93:
• Create a new transaction code
• Select the transaction with parameters (parameter transaction)
• Specify the transaction field, enter "Start_Report" and set "Skip entry screen"
• For GUI support, select all options
• Specify the following parameters:
• D_SREPOVARI-REPORT = CRM_DNO_SERVICE_MONITOR
• D_SREPOVARI-VARIANT = Name of the previously created variant
• D_SREPOVARI-NOSELSCRN = "X"
2) Using Transaction PFCG: Select the role. On the "Menu“ tab for the role, select "Insert report“. In the dislog box, select the report type’ABAP Report’ and specify the report CRM_DNO_SERVICE_MONITOR. Select the desired variant and set the option ’Skip selection screen’.
Set all the options for GUI support.
<b>Please Reward points for usefull answer.</b>
PLease revert for any clarifications.
Regards,
Suzanne.
Message was edited by:
        Suzzane Dsouza