Authorization troubles

When I try to authorize my iTunes purchases on my Macbook Pro, I get an error message that reads: "There was an error storing your authorization information on this computer. The required directory was not found or has a permissions error."
I have never had this problem in the past (I have authorized this computer before-- it's my personal computer), but am concerned that I may have accidentally deleted a file or folder when I was cleaning up my HD yesterday that I need in order to authorize iTunes songs on my computer.
I have NOT authorized more than 5 computers either, so that's not the issue... I am thinking the issue is with a certain folder or file needed on my computer, but I don't know what that is or how to get it back if necessary...
Any help would be greatly appreciated! Thank you!

In case anyone else has this problem, I found the answer in another Apple discussion. I had accidentally deleted the "Shared" folder and that's where the Authorization information is stored.
http://support.apple.com/kb/TS1277 will explain how to get the shared folder back on your computer...

Similar Messages

  • ITunes Authorization trouble -- 8.0, NOT 8.1

    Sigh. After reformatting my hard drive, I tried to reauthorize iTunes and it was giving me a hard time, so I changed my password. Now, I still can't authorize it for my old stuff - new stuff works fine.
    So I guess I somehow created a new account, but when I try to re-authorize the old stuff with my old account (the user name it says in the info summary for those tracks), it says my user ID (my yahoo email address) can't be found, which is how I ended up creating a new account in the first place. I have also tried every user name and password combo I could think of.
    How can I make it play my songs if it doesn't recognize my user name??
    (I haven't upgraded to 8.1 yet because of all the issues people seem to be having! But I don't think that's an issue because this has been going on for months now.)
    Thanks so much!!

    No suggestions? Anyone? PLLLLEEEEASSSEE....:)
    Thank you!

  • Audio authorization trouble when adding audio to slideshow

    I recently started a slideshow on iDVD '08, which by the way is AMAZING, except when I try to drag and drop a purchased audio file from the media browser 2 the editing window, it asks me to authorize the file through iTunes. Thing is, I've authorized my entire music library already, so what gives? I authorize the song file, try to play it in the slideshow, but I get the same message asking me to authorize the song file, again! Help!

    Seems to be a recent bug that is effecting many people. The short term work around until Apple fixes the issue is to put your purchased songs in a playlist, burn that playlist out to an Audio CD (a CD-RW might be good for this if you need to do it often), then re-import the song from the burned CD in any format you fish, although AIFF might be best for iDVD use.
    Patrick

  • ADE Authorization Trouble!!

    When I try to authorize my ADE it tells me that 'auth is not ready'...I am trying to transfer a book downloaded from Overdrive to my Nook Color. Oh, and the format is epub.

    I am not sure if this is possible using ADE.
    There are apps such as epubee http://epubee.com
    There are arguments on both sides about the legality of using such software;
    as long as it is not used to circumvent the intent of the DRM it seems morally completely justified in cases there is no alternative solution.

  • ITunes authorization trouble

    My older iMac hard drive failed and i had autherized it as one of my iTunes computers. I have since then replaced that iMac HDD and its is still one of my itunes computers and I would like that authorization back so far I have used 3 out of 5. Is there anyway to remove that non-used authorization?
    4G Flat Panel iMac   Mac OS X (10.4.9)   Also Run XP On A Sony

    You only get the option to deauthorise all your computers and start over when you have used up the full five allowances. You also can only use that option once a year: About iTunes Music Store Authorisation and Deauthorisation

  • Authorization- Cheers for Tech Support

    I was having the same authorization troubles that a lot of other people had. Landon from Tech support returned my email within 2 hours and helped me straighten out the problem which was caused by multiple accounts that I had forgotten about. Thank you for a job well done. I believe in giving credit where credit is due, Tony Breuer

    Go to this web page and take a look at the section titled "My AOL account has expired. How to I update my account information in iTunes?" and see if that helps. If not, contact the iTMS through the form at the bottom of that web page and explain the problem to them.
    For future questions, I'd suggest you start a new topic with your issue (use the "Post a new topic" link at the top of each main topic page). It's generally better to ask a question as a new topic rather than as a reply in someone else's thread, It's more courteous to the original poster, and is more likely to get your question the attention it deserves.
    Good luck.

  • XML Validation in PI 7.1 - Restart and skip validation possible, but how?

    Hello all,
    I read about schema validation in PI 7.1 and did a few tests on my own, but could not restart and skip validation for invalid payloaded messages. The documents say it is possible.
    Anyone know how? Thanks.
    BTW, I really think putting the schemas in server file system will cause a lot of authorization trouble in enterprises. No one gives access to the server filesystem and I don't think they will also like to open the required subdirectories for share. Asking the basis team to create the folder structures and maintaining schemas would be another pain. Don't you also think that SAP could find a better approach, like automatically uploading the schemas to the filesystem, or validating them from repository directly if possible?
    Kind regards,
    Gökhan

    Hi Gökhan,
    I am facing the same issue.
    I set up outbound xml validation in receiver agreement and tested it with valid and invalid messages.
    The validation works fine.
    But in case of validation error I tried to restart with skipping the validation. But this wasn't possible.
    I am always facing the same valdiation error.
    I already tried all different tools I know (sxi_monitor, message monitoring in rwb and in nwa)
    I am working on PI 7.11 SP6
    Did you find a solution for skipping the validation for a single message out of the monitoring?
    I know that there is the possibility of deactivate the validation in receiver agreement but thid doesn't meet the requirement of skip the validation only for a single message.
    Maybe anyone else faced and solved this issue already.
    Thanks in advance
    Jochen

  • Cannot access me22n, me22 works

    Hello,
    in a newly installed SAP I cannot access me22n. When I enter transaction code me22n, transaction me23n starts instead, but all input boxes are greyed out, I cannot enter anything. F7 does not work aswell.
    SU53 says there is no authorization-trouble, but I do have my doubts. ME22 and ME23 work just fine.
    Any ideas?
    Alicia

    Hi,
    Whenever you newly install the SAP there will be no transaction data, if you run the T-code: ME22n how can system show you the PO if there is no transaction data at all so the screen contains blank in grey mode.
    Solution:
    Create a PO and then go to Me22n you can see the created PO in change mode.
    Hope you got the solution.
    Regards,
    Kumar

  • Download failed at itunes, redownload problem

    I just purchased a song, got a notice that the download failed and to try again.  Went back, clicked "buy", respose was "previously bought-redownload free?" and I clicked yes...immediately got a notice that I must register the computer to "redownload".  Problem is that the same computer is the only computer I have associated with my account.  What do I need to do to get my purchased song downloaded.

    Hi beaman2863,
    Thanks for visiting Apple Support Communities.
    You may need to try deauthorizing and authorizing your computer again:
    iTunes 11 for Windows: Authorize a computer to play iTunes Store purchases
    http://support.apple.com/kb/PH12511
    Authorize a computer to play iTunes Store purchases: Choose Store > Authorize This Computer.
    Deauthorize a computer: Choose Store > Deauthorize This Computer.
    The tips in this article can also help with authorization troubles:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Once your computer is authorized, see this article for the steps to download the movie again:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Cheers,
    Jeremy

  • I'm having trouble transferring the songs on my ipod to my HP computer. Everytime i authorize the computer to allow the songs to go on, it doesn't do anything. Then I authorize it again and still nothing has changed. Any suggestions?

    I'm having trouble transferring the songs on my ipod to my HP computer. Everytime i authorize the computer to allow the songs to go on, it doesn't do anything. Then I authorize it again and still nothing has changed. Any suggestions?

    Was the content purchased from iTunes?  If not, it will not transfer.

  • I am having trouble signing into my adobe account on my tablet it says failed to authorize device?

    I am having trouble signing into my adobe account on my tablet.  When I sign in it says failed to authorize device when I sign in and I have used my adobe account on this tablet in the past.

    I have tried that several times as well. All that I get is a white screen that says "hello" and tells me "Update Completed Your iPhone was updated successfully. There are just a few more steps to follow, and then you're done!" so i click "continue"  it asks for my iCloud password, I put it in and it goes black gives me white apple logo then takes me right back to where I started with the white "hello" screen displaying. Ive tried resetting my password multiple times and nothing is happening, I dont know what else to do.

  • HT1420 I am having trouble "authorizing" my computer. I don't see an option that says "authorize my computer".

    I am having trouble "authorizing" my computer. I tried to follow the steps I found posted on line, but I don't see an option that says "authorize my computer". Maybe I am looking in the wrong place??

    Open itunes.
    Click the word Store at the top of your computer screen
    Click Authorize

  • HT5610 I am having trouble authorizing my computer to allow me to access songs I have purchased through itunes on my iPad.  The directions say to select the "authorize computer" in the menu but i don't see that anywhere in the iTunes menu.  Any ideas?

    I am having trouble authorizing my computer to allow me to access songs I have purchased through itunes from my ipad.  The directions say to select "authorize this computer" from the menu in itunes but I cannot find that anywhere.  Either I'm not finding the correct menu or it's somewhere else. Any ideas?  Thank you in advance!

    If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "  
    and from the Menu Bar select Store...
    From the Store menu, choose Authorize This Computer.
    See this Discussion...
    https://discussions.apple.com/thread/4631735?tstart=0

  • I'm haing trouble authorizing my re-built PC. Says I've used up my 5 authorizations but I can't un-authorize my old one becuse I used parts in the rebuild.

    I'm having trouble authorizing my re-built PC desktop as I can't de-authorize the old one as I used parts of it in the re-build.

    I figured it out from the other posts on authorizations  ... thanks

  • I bought an album, but one of the songs had trouble downloading. I re-downloaded it and now I still cannot play it, I get stuck in an "Authorize device" loop.

    This device has been authorized for my apple account for quite sometime, and it says so when I log in to authorize it. But after "authorizing" when I double click my song it once again asks me to "Authorize device" by login in with my apple I.d. This is very frustrating and I want what I have already paid for.

    Click here and report a problem with that purchase.
    (80349)

Maybe you are looking for