Authorize computer problem

Having just bought an IPhone I have visited the App Store to purchase an app.
The problem is that when my Ipone syncs to the pc, I am told the computer is not authorized. I then go to 'store' and authorize computer, upon which I am told that the computer is already authorized. Then I get the same message to say the computer is not authorized and the whole thing goes round in circles.
I have the latest version of itunes and the latest iphone software. My computer is running under windows 7.
Can anyone help explain what is wrong and how I can solve the problem?
Many thanks
Martin

Excellent news as well, Martin. Glad the article helped for you, too.
I'm never quite sure if some of the cross-operating-system problems are more common on Windows than on Macs just because there's more people with iTunes for Windows than iTunes for Mac. But in terms of ra numbers, you're right ... this does seem to be more commonly reported on Windows.

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