Authorize computer - unknown error (-50)

there was an error in the itunes store, please try again later...
this is the message i get every time when in try to authorize my computer. I had to reinstall my system after a disk crash and have copied the entire music folder back into the new system. logged into itunes with my apple id. and now want to authorize my computer so i can sync my iphone and what not!
Does anyone have tips for me how to solve this issue? i really need to authorize this computer!

Hello there,
And welcome to Apple Discussions!
Have you had a chance to work through the solution in this Apple support document?
[ iTunes for Mac reports error -50 when trying to authorize iTunes Store purchases |http://support.apple.com/kb/TS1811]
It's a good place to start.
B-rock

Similar Messages

Authorize computer and error 42408

I try to play any of my bought songs and it tells me I need to authorize my computer. I've been using iTunes on this computer since February without any issues. I tried to sign in and it forced me to change my password which I did. Now when I sign in to authorize it, it gives me error code 42408.

I too am recently running 10.5.1 as a result of a recent upgrade. Immediately after launching iTunes I recieve the error message "An unknown error occurred (-42408)". I've tried removing all Preferences plist files and my itunes library. I've also created a new, dummy, account and tried itunes in there. Always this same error. I'm leery of pluggin in my iphone with this random error.
Does apple have any clue? This appears to be an authorization issue with lots of previous threads about it in iTunes 9.0.3.
This appears to be a systemwide f*-up. Any clues how what else I can clean out to return to a working state.
Yo! Apple folks!

HT203200 itunes store on computer, unknown error (-50)

I bought a DVD and inside was a code so that i could have a copy on iTunes. I typed the code in and everything and it started to download, but after a minute it said that there was an unknown error and that i should check that the connection to the network is active and that i should try again. How do i check the connection. I did read the article on this website about this problem, but i do not know how to configure those applications (firewall, web accelerators, ad filters, and virus protection software). I do not know how to do that. I am definitely not computer savy at all.

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

No acces iPad to computer, unknown error OxE8000084

No connection of iPad to my (new) computer, because of unknown error OxE8000084.

There is some troubleshooting for that error code on this page which might help : iOS: Unknown error containing '0xE' when connecting to a Windows PC

How to fix the 42408 unknown error when trying to authorize computer?

I have 2 ipods which i use on th same account so they both have the same sogs and videos. I just recently tried to plug in the ipod videoto ge all my movies and tv shows and songs but it said that i neded to authorize my computer. I typed in my password and the friendly 42408 unknown error showed up..How do i fix this?

In the course of your troubleshooting to date, have you worked through the following document?
[iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3|http://support.apple.com/kb/TS3258]

I want to authorize my computer on itunes for iphone and itunes tells me: An unknown error occurred (-50)

I want to authorize my computer on itunes for iphone and itunes tells me: An unknown error occurred (-50)

Try Here > http://support.apple.com/kb/TS1583
And See this Discussion...
https://discussions.apple.com/thread/4204776?start=0&tstart=0

HT1926 How do I authorize a windows 8/64 but I/explorer computer?The Apple website is way out of date and the support led to an unknown error -42110 and the advice was wrong and inoperable from the support man Gulab

I have bought a New Computer as my Old one did it's HDD. I now have windows 8/64 bit I/E 10 and am trying to Authorise my New Computer. I have downloaded the latest version and I got an ""unknown error -42110 "" .I went to te apple website and that says how to deactivate a SC folder or something in windows 7 or windows vista.
It also says to go to ""store|"" > Authorise Computer"" and I can't get anything,so I contacted Apple support and I got some person called Gulab who sent me links to the same obsolete apple website which says exactly what I have said above.
I open iTunes and it lets me login with my apple id and says that I have $78.00 in credit and to be honest I can't understand the updated version/s let alone find how to ""Authorise "" my new computer.Gulab said to delete te sc Folder but the website (Apple) says this ios for windows 7 and windows vista.
Running around in circles. Apple website needs to be drastically updated instead of updating iTunes .
Completely confused and so is the support staff....lololooolololol

(1) There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:
(2) Some discussion on means of locating the SC Info folder on Windows 8 systems in the following topic:
TS1389 Re: How can you do this in windows 8?

Authorization - 'we could not complete your iTunes store request. an unknown error occured (-42408)

I was having problems connecting my iPhone 4s to my iTunes, so I was advised to restore my phone as I had everything backed up to my laptop.
I have restored my phone 3 times now and cannot sync anything to it as i need 'authorization' but whenever I enter my apple ID and password to complete the authorization i get a pop-up saying
'we could not complete yout iTunes store request. an unknown error occured (-42408) there was an error in the iTunes store. please try again later'
like I said, I've restored my iphone 3 times now and get this every time and in doing so I have lost everything that was on my phone (that im not worried about) i just want to know how I can authorize my laptop so I can sync music to my iphone.
I am up to date with the latest itunes and all softward on my phone.

Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
(If not, perhaps first try the "Remove the SC Info folder" instructions from the document.)

Authorization-Could not complete Music Store Request. Unknown error -208

My daughter, has an IPod and uses Itunes ver 6.
She only uses her ipod and itunes from a single computer.
Recently, I upgraded her Hard drive - Everything was copied over at the partician level to the new drive using Maxblast 4.
ITunes now comes up ok but She cannot play any of her purchased songs or videos. It even has removed the purchased items from her Ipod.
When I try to play a purchased song or video from Itunes. it prompts me to authorize the computer.
When I do that and enter the user name, pw info, etc it returns a screen that says Machine Authorization was Successful. You Have authorized a total of 1 machines out of your available 5. but when I click OK it then gives me another screen saying We could not complete your Music Store Request. An Unknown error has occurred (-280 ) There was an error in the Music store. Please try again later. I have tried multiple times over the past 2 days and get the same response. How do I fix it?
HP Windows XP

Interestingly enough - I can access iTunes by using the search feature. For example if I want U2 I can search on U2 and get into the store. But under no circumstances can I get to the iTunes Home page.
It’s not a firewall - at least no on the network. I have 5 Mac’s on the network - all but one have no problem with iTunes - even when I log in under the problematic account. It seems to be something on the one MacBook that is blocking iTunes.
Hope somebody can help.

Error when trying to authorize computer

I keep getting an error message when I try to authorize my computer. This is especially confusing since I thought I'd already authorized it. I downloaded a couple TV episodes and watched one a few days ago. Today I try to watch my new one and it asks me to authorize it. It gives me an error message. I try again and again. I reboot and still I get an error message. It says: We could not complete your iTunes Store request. An unknown error occurred (-42408).
What does this mean and how do I fix it? I want to watch these episodes I paid for!

An unknown error occurred (-42408).
With that one, upgrading to iTunes 9.1.1.12 is worth a crack, as per:
[iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3|http://support.apple.com/kb/TS3258]

Being asked to Authorize computer, and then get Error Message

Hi, I went to sync my ipod this morning and I got a message to authorize the computer. I haven't done any upgrades since the last time I did a sync, but I thought maybe there was a burp somewhere so I clicked authorize. I then recieved a message "We could not complete your iTunes Store request. An unknown error occurred (-42408). Try again later."
So I did, I tried it tonight (about 9 hours later) and got the same message. I logged into my account in iTunes and that worked, so I know I have the right password. I checked and I only have 3 computers authorized to play music, so even if I did add this one on top of that I should be fine. And there didn't seem to be any issues with purchasing things from the store.
Any ideas?

Hello mickeygee,
I don't have any direct answers for you, but check out this recent thread regarding this issue for users to have recently updated to iTunes 9.03. There a number of posted potential solutions. Check it out. Hope it helps.
http://discussions.apple.com/thread.jspa?threadID=2321090&tstart=0
B-rock

Unknown error -42408 when I try to authorize new PC to play old purchases

I got a new computer and when I moved my iTunes purchases over, many of them cannot be played. I try to authorize them for this computer and it says "unknown error try again later (-42408)" This really blows because I seem to have lost a number of songs to this problem. Songs I purchased from other sites transferred fine. Any ideas?

With that one, I'd try the following document. (On Windows 7, I'd start with the section about User Account Control.)
[iTunes repeatedly prompts to authorize computer to play iTunes Store purchases|http://support.apple.com/kb/TS1389]

Hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem pleas

hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem please
and this is an pic for the problem

There is some troubleshooting for 0xE8 error codes on this page : http://support.apple.com/kb/TS3221 - you could see if anything on that page fixes it

I can't log in to my apple ID on my iphone 4s, I can on the computer, but it says an unknown error has occurred whenever I try to sign in to download any apps or anything. Help!

I got it today, second hand, set up an apple ID and can log in perfectly fine on the computer, but I can't log in on my iphone!Not sure what's wrong but I've tried logging in like 10 times and it says unknown error EVERY time.

for the Points.
I have not heard of anyone being charged for this at an Apple Store.
If it was through an Apple Authorised Service Provider I am sure you will be able to convince them that they missed the end of the job.
(I have not seen any posts saying anyone has had issues using this route, but there are less of them)
8:10 pm Saturday; January 11, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I was installing a new update on my MacBook Pro. With only 20% left it said "an unknown error had occured, please restart your computer." Now that I've restarted - I can't log in!

Ok, my MacBook haven't had any issues earlier, until today. At first Safari was acting kind of weird in that sense that a lot of letters were missing when you went on certain webpages, so I thought of updating since an alert-window popped up and notified that new updates were ready to be installed. So I opened up App Store through my Applications-folder and selected update.
First it asked if I wanted to connect my Mac to a powersource but since I had charged the battery to 79% I didn't think it was necessary. So I continued, computer restarted and began installing the updates.
Everything went fine until it was approximately three minutes left. An error message popped up and said something like "An unknown error has occured. Please restart your computer and try again". I pressed OK, rebooted my computer and when it asked for my password I typed it in. After I pressed OK, the computer indicated it was the wrong password. I tried multiple times and sometimes with different passwords... so now I can't simply log in! What's the problem?
TL;DR - Updated mac, failed after five minutes and now I can't log back in since "I have the wrong password"

Forgot Your Account Password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.

Authorize computer - unknown error (-50)

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