Authorize this computer to play iTunes songs not working so well

I've downloaded a few of the "Free" songs from the iTunes Store and later when I go to listen to them I get a window to log in and authorize my computer to play the song. Problem is, I am logged in. And even if I log in again, I then get a message that says my computer is already authorized.
Now the fun part. Sometimes after I log in again the song will start playing. Other times, no luck.
I have tried restarting the computer and iTunes and neither seems to improve the problem. I also recently updated iTunes to version 8.0.1.
Thoughts?
Thanks,
TJ

Several users have reported this issue since the release of iTunes 8. Some are able to sort out the problem temporarily by restarting iTunes, or by restarting the computer. I'd suggest the section of this document regarding removing the SC Info folder:
http://support.apple.com/kb/TS1389
Beyond that, it doesn't hurt to report the issue to iTunes Store customer service:
http://www.apple.com/support/itunes/store/browser/
Chef_206,
I think you might be experiencing something different, which is actually more or less expected behavior of iTunes. In your iTunes program, click your Store menu at the top and choose View my Account. Enter your account info, and when you get to the Apple Account Info page you should see a button that says "Deauthorize All." Click this button, which deauthorizes all computers (whether they be 5 tangible machines, or one machine taking up several authorizations) and then go back and see if you can authorize your desired computer(s).
CG

Similar Messages

TS1389 how do you authorize this computer to play my songs

i cant seem to be able to play my music

Hello David,
Thank you for using Apple Support Communities!
From the article named iTunes Store: About authorization and deauthorization found here http://support.apple.com/kb/HT1420.
To authorize a computer using your Apple ID
Open iTunes
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
All the very best,
Sterling

HT1420 I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
So, now I ask - is there any way to get my money back?

My computer is authorized to play purchases but for one of the songs I recently purchased I keep getting prompted to authorize the computer to play the song. How do I fix this?

I recently purchased a song on my iphone. When I synced my phone to my computer, I was prompted to authorize the computer to play the song, which I did. It did not compute and thus when I try to play the song in iTunes on my Macbook Pro, I keep getting prompted to authorize the computer. Does anyone know why this is happening and how I can fix it? I also cannot play the song now from my iPhone. I even tried re-downloading it from the iTunes store and that did not help.

That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT1420 Authorize this computer in the itunes store.

I have downloaded itunes and all of my library is in the itunes library on my computer. I am receiving a message each time I try to play a song. the computer has not been authorized. I can not find the link to authorize this computer in the itunes store

Press the Alt and S keys.
(74481)

HT1420 I can't find the "authorize this computer" on the itunes store

I can't find the "authorize this computer" on the itunes store

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

HT1420 Authorize this Computer on the iTune main menu? Ah...nope? Support? Take a look at that.

The Support site directs the user to look for the "Authorize thie Computer" on the iTune main site. Of course it isn't there. Nor is the "Advanced" link that older versions are supposed to have. Where is this magic link? Is it under some other link?

I keep getting a message that my ipad could not be activated because activation server is unavailable and when i try to use itune its not working as well.Plssss help

i keep getting a message that my ipad could not be activated because activation server is unavailable and when i try to use itune its not working as well.Plssss help

Has this iPad ever been jailbroken, had the OS rolled back, or used a beta version?

How do i authorize computer to play itunes song

can't find the right store submenu to the authorize computer option.

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

HT1420 I have the new version of the macbook pro and I cannot find authorize this computer anywhere on itunes. I have read the directions multiple times and still cannot find it. Please help!

I have the newer version of the macbook pro and I have read the directions on how to authorize your computer to let you download previous song purchases from icloud onto your laptop, but I cannot find where it says "authorize this computer" at all. I have looked for it everywhere and still cannot find it. Please help!

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

How to authorize my computer to play itunes

I'm trying to play itunes on my new mac book and it keeps saying i need to authorize my computer but i can't find the menu on itunes.

Move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
(104057)

HT1420 can't find the "authorize this computer" tab under itune store

need help finding the "authorize this computer" tab. Not showing under itunes store. I must be missing it all support messages say the same thing.

Are you up to date with itunes?
Also, are you looking under the Store menu at the top, where it says, "File Edit View Control Store"?

How to authorize my computer to play itunes music

I'm trying to authorize my music on my new laptop but it keeps on telling me that i have to authorize my computer im just wondering how i do this so i can listen to my music

Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
Also see, iTunes Store- Authorize or deauthorize your Mac or PC

I can't find the "Authorize This Computer" button on itunes for my iMac.

Does anyone know where I can find it? Im trying to connect my ipod touch to my new imac and i cant seem to figure out how to do it.
Thanks!

You don't need to be in the store but you do have to have iTunes running.
Just mouse over the menu bar (Top of screen ) to Store and in the pull down menu select
"authorize this computer"
You are presented with a new window into which you add your Apple ID credentials and click the Authoize radio button.
So long as your are connected to the internet a small background script runs and confirms completion.
You can have up to 5 different computers authorised at any one time.

HT1420 I Cannot find the "authorize this computer" on my iTunes store menu

I cannot find the 'authorize this computer' option in the itunes store menu.....

Welcome to Apple Support Communities
iTunes 11 for Windows has the menu bar hidden. To show it, hold the Alt key and choose the Store menu (on the menu bar) > Authorize this Computer

Authorize this computer to play iTunes songs not working so well

Similar Messages

Maybe you are looking for