Authorized Computer Issues

Questions:
1.) How do you de-authorize a computer you no longer have in i-tunes account, no longer have access to request "de-authorize" computer.
2.) Our operating sytem was corrupted, had take everything off and reinstall. In so doing, we backed up our i-tunes library and re-installed that, but now we are being told when we try to sync an ipod, we are not authorized to play on this computer. It continues to pop this statement up, even after the computer been authorized.

Any suggestions? Please.

Similar Messages

  • Authorized computer issue

    i can't install apps from the itunes to my ipad, i repeatedly authorized my computer. but still when i sync it still prompts the authorized the computer. what should i do? please help

    I'm not sure what else to tell you to try, but I am going to bump your post to keep it active so hopefully somebody well will see it and get involved.
    I don't know that this will work, but it can't hurt either. Try contacting Apple using this website. Your problem can be classified as an Apple ID issue.
    http://support.apple.com/kb/HT5699

  • TS1702 Authorized Computer issues.

    I am trying to add apps from my iTunes to my iPod Touch.... I keep getting an error message that my computer is not authorized for my account, however, when I try to authorize, it notes that the computer is authorized.... so how do I fix this.

    You means sync apps from iTunes on your computer to your iPod.
    What error message do you get when you try?
    Is the iPod signed into the account hat purchased them?
    Are the apps compatible with the iPod (not iPad or iPhone only app)
    Do you have Restrictions on that would prevent installing the apps? Settings>General>Restrictions.

  • Authorized computer won't play TV episode in iTunes library?

    Why won't my authorized computer play a TV episode that is in my iTunes ibrary?

    Hello alykess,
    Thank you for the details of the issue you are experiencing with music on your iPhone.  In my experience, songs that are grayed out have not been completely synced over, and I recommend resyncing for this.
    If you are syncing automatically, resync content to the iPhone by unchecking "Sync Music" and click "Apply."  Then check "Sync Music" and click "Apply" again.  If you do not want to sync your entire library, be sure to select "Selected playlists, artists, albums, and genres" and select the content you want to sync:
    If you sync manually, delete the music when your iPhone is selected in iTunes and drag new content to your iPhone.
    You can find the syncing steps in the following article:
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • HT201272 Getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can

    Hi! I'm getting a "not currently available" message when trying to download old itunes music purchases to new "authorized" computer. I was able to download the first 500 songs no problem, but now I keep getting the "not currently available" message. Can u help? Thnx!

    Hey SDGardella,
    Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    "Error 499"
    This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
    Thanks,
    Matt M.

  • My iMac is not staying connected to my wireless internet. Any suggestions?  My provider says it's a computer issue and not their problem.

    My iMac is not staying connected to the wireless internet.  My provider tells me it's a computer issue and not their problems.  Any suggestions?

    Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
    Step 1
    Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
    Step 2
    Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
    Step 3
    If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
    Step 4
    Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
    Step 5
    Reset the System Management Controller.
    Step 6
    Reset the PRAM.
    Step 7
    Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
    Step 8
    Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

  • 5.0.1 upgrade on new computer= issues

    I used itunes on my old computer for my iphone4, now that I have a new computers its telling me if i update to 5.0.1 I will lose my media, unless I do it on my old computer...? Both computers are still authorized under my name but I rarely use the old one and itunes seems to think its my main computer of use. Do I need to change my new laptop to the only authorized computer and un-authorize the old one?

    Nothing personal (or maybe just a little personal), but simply copying my post from a day earlier as your own is not helpful to the Apple communities or people that coming here looking for support.
    It does nothing more than add a duplicate post and decrease the chances that someone might actually include a reference to my original post, which came from MY OWN HARD WORK in troubleshooting my issues.
    If you are having a similar issue, post the issue after doing your own leg work and describe in your own words.  Don't simple steal someone else's hard work to troubleshoot the problem as your own effort.

  • IPod Touch 4G won't sync new apps on 2nd authorized computer, but WILL sync music, podcasts, etc.

    Hello.
    Everywhere I've read about apps not syncing to the iPod touch while using iTunes on a second authorized computer have mentioned that they could sync nothing to the device. Yet I have a different problem, one where I have no problem syncing new music, podcasts, pictures, etc., and only new apps refuse to sync to the device.
    I recently purchased a new iPod Touch 4G. My computer being away for repairs at the time that I bought it, I synced only podcasts, apps, pictures, and video to the device using a friend's computer under a different Apple ID. When I first synced it, I authorized that computer with the device, and it mentioned you could sync the device with up to 5 computers, so I figured I would have no problem when I got my own computer back.
    Having now received my computer back, I connected my new iPod touch to my own iTunes under my Apple ID and authorized my computer as the second authorized computer. These are the only two computers I have ever synced the device with.
    I copied my music library, more pictures, and more podcasts to the device with no problems, and they play/show on the device no problem. Also, I can still access and use all the content previously on my iPod.
    I have downloaded a few new free apps that I wanted to sync to my iPod using my computer, but when I go to sync them to my iPod, they won't sync to the device. I have downloaded all the apps I had originally put on my iPod using my friends computer so that I would receive updates for the apps automatically. I have not tried to sync these, though I have (or iTunes at least is telling me I have) synced any updates that have since come up for the apps already on my iPod.
    I have tried clicking and dragging the new apps from the apps tab over to the device tab, and iTunes shows them syncing, and to the best of my knowledge, shows that it has finished syncing them. It also shows that it has completely synced all the new apps when I try syncing on the apps tab under the device tab (the one that shows up when you click on the tab for your iPod, and is next to Summary, Pictures, Video, etc.). I have all the boxes checked off, and the boxes next to all the apps are checked off as if they're on my iPod, but they don't show up on the screen display next to it. When I click and drag the new apps over so they appear and click "apply," iTunes shows that it has completed the syncing process, but the apps won't show up on my iPod, and disappear from the sceen display on the device apps tab the next time I sync my iPod.
    I have the latest version of iTunes, and have downloaded all updates for it. My iPod's less than a month old, so I don't think there's any updates for the iPod itself.
    I also currently don't have the ability to sync over wi-fi, or have wi-fi access on my iPod at home, though I could set it up if it would fix the problem. Right now, I'm only syncing my iPod using usb and iTunes.
    I would prefer, if possible, not to have to restore the iPod to factory settings, and begin anew. However, if this is necessary, any help on how to restore the iPod and back it up would be much appreciated.
    Any help you can give is awesome.
    Thank you for your time.

    Hey, I'm probably too late and you may have already solved it but here's a solution. In iTunes go to Edit then preferences and then click on reset dialog warnings. What happens is when you first sync your ipod, you receive a message saying something like transfer?and you've probably selected "Do not show this message again". I don't really know why but iTunes assumes that the apps on your iPod are already on your computer and therefore need no transferring.
    After you've reset it, the same message should pop up about transferring. As long as you don't click don't show, you should be good to go.

  • I am trying to reinstall Dreamweaver CS3 from the CD after having computer issues.  Now getting error "You can only install one Adobe product at a time.  Please complete the other installation before attempting to install ......."  There is no other Adobe

    I am trying to reinstall Dreamweaver CS3 from the CD after having computer issues.  Now getting error "You can only install one Adobe product at a time.  Please complete the other installation before attempting to install ......."  There is no other Adobe product installing.  I have used the Adobe Cleaner Tool many times and uninstalled other Adobe Products but neither has worked.  I have uninstalled/reinstalled this CD version of Dreamweaver several times when changing computers and after having computer issues. A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues.  Please help.

    A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues.
    Absolutely not. You are misinterpreting things. The activation check never happens when just running the installer, only much later. It means what it says - there is another "install" pending/ active on your system, meaning somewhere there is an (invisible) process still blocking things. Either way, since you haven't provided any real technical info, we can't advise specifically. if you are on Windows, you may want to check your task manager and terminate any setup.exe and msiexec.exe processes plus potentially may need to manually fix/ delete some registry keys. For anything beyond that you will have to be much more specific.
    Mylenium

  • I have home sharing enabled but still can't get my library to show up on my newly authorized computer, I have a lot of songs imported from CD's, never had to use itunes match or before, please help if you can

    I cannot get my library to show up on my newly authorized computer, please help if you can.
    I have home sharing enable on old computer and new one. 
    If I try to sync --I  get the message that ipod can be synced w only one computer and if I sync with this library (which only shows new purchases from itunes)   it will replace everything that is currently on ipod

    Why can't the songs be transferred to the device?  Is it because they are not authorized?  Were these 25 tracks purchased/downloaded with the same account you have used to authorize the PC/new iTunes library?
    Have you seen this article yet?
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    B-rock

  • How do I remove an authorized computer from my itunes account? I am only using one.

    How do I remove an authorized computer from my itunes account? I am only using one.

    http://support.apple.com/kb/PH12303
    Barry

  • HT3819 How do I share just one movie (not my entire library) from my itunes library with an authorized computer using home sharing?

    How do I share just one movie (not my entire library) from my itunes library with an authorized computer using home sharing?

    many thanks.
    That should be possible.
    From his library connect to your library via Home Sharing.
    Select the name of the shared library in the source pane of your itunes, and click on the wee disclosure triangle to the left of the name of the library. Does "Films" appear beneath the name of the library?
    Here's a screenshot of what I mean.
    Select "Films". In the right-hand pane you should see the item you want to transfer. Just select that item, and click "Import".
    Use the same basic technique to get one or a few songs from your library transferred to his library. (The only difference is that you would have "Music" selected instead of "Films".
    If you don't want him to have access to other items in your library, you could just switch Home Sharing off on his library after you've done the transfers.

  • HT1848 How do you transfer music from one authorized computer to an iphone?

    I want to transfer music from my old computer to my iphone, which I have made an authorized computer.

    An iPhone can only be managed from one library. Transfer the music to the computer with that library or see Recover your iTunes library from your iPod or iOS device.
    tt2

  • Using USB to connect to itunes with iphone. Getting error OXE8000084 with pulsating tone. Have reset passowrd, authorized computer, & repaired itunes when reinstalled. Any suggestions on how to successfully connect?

    Using USB to connect to itunes with iphone.  Getting error OXE8000084 with pulsating tone. Have reset password, authorized computer, & repaired itunes when reinstalled it. Any suggestions on how to successfully connect to itunes and what this error message means?  Thanks

    0X is a Windows Error. Take the time to look over on the right under the "More Like This" and look for ones that have the green checkmark as being solved. You should find answers there.

  • I own acrobat 9 pro and had to re-download the program from a computer issue but when i get the serial code from the adobe website it give me serial code invalid error.  i am using copy and paste to prevent miss typing the code.

    i own acrobat 9 pro and had to re-download the program from a computer issue but when i get the serial code from the adobe website it give me serial code invalid error.  i am using copy and paste to prevent miss typing the code.

    Hi Lawrence,
    Please try the steps mentioned in the KB: https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
    Regards,
    Rave

Maybe you are looking for