Authorized to play on another computer error?

I just rented a movie and when I try to play it get this error:
Could not play the rental "movie name" because it is authorized to play on another computer or device.
The computer is fully authorized. Any ideas on how to fix this?

Try starting here.
http://www.apple.com/support/itunes/
next stop, try here
800-767-2275 customer support

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I am getting the following error during the play of a rented movie from my MacBook that i am trying to watch on AppleTV Could not play the rental "A Thousand Words" because it is authorized to play on another computer or device." any ideas?

I am getting the following error during the play of a rented movie from my MacBook that i am trying to watch on AppleTV Could not play the rental “A Thousand Words” because it is authorized to play on another computer or device." any ideas?

Rentals can only play on one device/computer at a time. Have you tried to play on the computer and still have that window open?
Have you transferred the rental to iPod/iPhone or iPad to watch?
If it won't play anywhere contact iTunes support at:
expresslane.apple.com
AC

"not authorized to play on another computer or device".

In iTunes, I just rented Life of PI using Mac Pro Mt. Lion, then tried to play it in Mac Pro Windows 8 Bootcamp iTunes and message says that it is "not authorized to play on another computer or device". A complication here is that the only Windows OS that Mt. Lion sees is Windows 7. I installed Windows 8 to a "shrink" of the drive.
I'm fairly sure I've been able to do this previously but maybe only with purchased movies. But this was done from iTunes that Mt. Lion (or previous) saw in Boot Camp space.

Thanks for that.
I had, before trying it in Windows 8, synced/dragged it to iPad 3 from iTunes in Mt. Lion.
Then after the Windows 8 attempt, (but wait - it gets better) when I went back into Mt. Lion it was no longer in iTunes. I guess copy pasting it from Mt. Lion disk to Windows 8 \MyMusic\iTunes\iTunes Media\Music raised some infringment?
Though I still have it on the iPad, I wanted to see it on my Mac Pro which has Windows 7, Windows 8 and Mt. Lion on it. I tried dragging it from iPad to Mt. Lion iTunes but that proved to be impossible.
I do not have iTunes in Windows 7, so I rented it again, this time in Windows 8.

Could not play rented movie.... because it is authorized to play on another

"Could not play rented movie.... because it is authorized to play on another Computer or device"
Any ideas what that might mean? I was asked to authorize my computer which I did then I got this message... i'm on my last 2 days of the 30 day period...
Thanks

No one have any idea what I can do??
Is there any way to get a refund?
I downloaded a few rentals about 27 days ago.... they're set to expire tomorrow and wanted to watch them... but for some reason I have the above problem. It's the computer I used to download them from....
Is there anyway to contact apple or any solutions? thanks

HT1420 iTunes Error message "This movie is authorised to play on another computer".

Hi folks. I have bought a new PC and want to play a movie that i had previously rented from iTunes.
After getting an authorisation error, I deauthorised all computers and then authorised the new one.
But the movie won't play. Error message "authorised to play on another computer". Please help.

This is part of the DRM for rented movies and isn't fixable.
(77444)

Itunes says some of music is not authorized to play on my computer

my old computer's screen was damaged, so i went out and got another one when i did geek squad at best buy took the info off my old computer and put it on my new one this included itunes with all of my music, when i went to sync my ipod to the new computer some of my music was not put on because it said it was not authorized to play on my computer, is there a way to fix this?
thanks in advance.

Hey there,
Is your iTunes library authorized? If not, head to store drop down menu and click "Authorize." If it is already, try deauthorizing and then reauthorizing it. See if that helps.
B-rock

Sync causes 'some songs not authorized to play on this computer'

When syncing iPod to iTunes I keep getting the message that some songs were not copied because they are not authorized to play on the computer.
How do I determine which songs are not authorized? I have either purchased all of my songs iTunes or loaded them from my CD. Therefore, all should be "authorized"

Diane,
I may have had another ID when I first started using iTunes - I just can't remember - I'll try to narrow it down using the smart playlist that you have suggested. As I'm thinking, I wonder if a disk that my daughter created for me a few years ago as a birthday gift (Dad's Mix) contained music that she had purchased with her account ID on iTunes, could be the culprit. Anyway, as I said, I'll try to whittle it down to isolate the songs that are generating the message. Thanks.

I purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this?

i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.

Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
Cheers,
GB

Since Installing 7.0 Message that "Not authorized to play on this computer"

Since installing ITUNES 7.0 earlier this week I just tried to sync to my IPOD. I now get a message that a host of songs (and albums) weren't synced to my IPOD because "You are not authorized to play them on this computer". That's funny; they all show up in my purchased folder in ITUNES.
What's up with this and is ITUNES working on a fix. I would say beware of updating as I think their security for purchased music protection is playing games with our libraries.
I this point I want 6.0 back but of course when you update you lose the older version out of your add/remove in the control panel.
I'm contacting support too as I have over 1600 songs purchased so you think they may want to figure it out. I won't purchase another song until this is fixed. I suggest anyone else with the same problem do the same.

Called tech this morning and that's exactly what they said. I had to authorize one song and then all the songs/albums synced succesfully.
Thanks.

HT1349 I have shared my itunes music between 2 computers, however some of the songs say "not authorized to play on this computer", however I have repeatedly gone through the steps to authorize, and indeed it comes back that I have authorized this computer

How do i get the few songs in my library to be "authorized to play" when all the other ones are. I have tried doing them individually, NOT WORKING This is on my home laptop. All of the songs play on one computer but some not on the other.

Find the songs that don't work -- one at a time. Right-click on the song in iTunes and do a "Get Info" On the summary tab, look at the account name field. That's critical -- is that account authorized on your computer?
That's the issue.

Synching-not authorized to play on my computer

there may be a real simple solution to this but i cannot find it.
i went to sync my ipod to my library and all of the sudden 60 of my songs are not able to sync because " i am not authorized to play them on my computer"
i have no restrictions on my computer and this is the same computer i have always used for my ipod.
any advice???

double click on one of your purchased songs in itunes as if u were going to play it. it should ask you for your password for your itunes account. once you've entered this information try to sync your ipod again

Not authorized to play on my computer

I recently had to format my PC but backed up all of my iTunes music. When reinstalling iTunes and trying to play my songs its telling me that I am not authorized to play the music. I can let up to 5 computers listen to my library but I shouldnt have to since this is the same computer, same OS and same Windows XP CD Key.
Anyone know how I can go about not having to authorize each one of my songs for the same computer Ive been using for years?

You should be able to authorize the computer in general under ... advanced, I believe. It will be literally called "Authorize Computer" as a menu item.
Sadly, it shouldn't be called "Authorize Computer" -- it should be called "Authorize this iTunes installation". I do not know of a way of retroactivly unauthorizing a computer or of making it recognize it is an already-authorized computer. However, once a year, you can deauthorize all prior authorized computers.

Songs "Not Authorized to play on this computer"

I hooked my iPod up to charge, after it went through automatic syncing I saw that only a handful of my songs were listed on the playlists on the iPod.
When I tried to re-sync my playlists in I got a pop-up that said over 100 of my songs "were not copied to the iPod because you are not authorized to play them on this computer".
This is the only computer I have ever used, I've had my iPod for a couple of months and never had any problems...I did upgrade to the new version of iTunes several days ago, after doing a system restore on my computer. How do I authorize my computer for this? Thanks for any advice!

Yes thanks
I just bought a new IMAC. When i went to sync my iphone for the first time it gave me that message. So I found an Arcade Fire song that was one of the 100 songs that wouldn't sync, tried to play it, then got the opportunity to enter my password and was back up and running that fast. It authorized this new computer.
thanks

Purchased songs from one computer will not play on another computer???

I have downloaded my Itunes files to my work computer, but the songs I purchased on my home computer will not play on my work computer. I get a message saying that the work computer is not authorized to play those songs. When I log in, the message says the computer is authorized...but the songs will still not play. What gives??

Hey there,
Are you using the same iTunes account from which the songs were purchased? If not, make sure you are signing into the same account and authorizing the computer under that account.
Also, I would try deauthorizing the computer and then reauthorizing it to see if that helps. Or you may try signing out of your iTunes account, quitting iTunes, and then reopening it and signing back in and then deauthorize and then reauthorize.
B-rock

TS1389 I have one song in my library that will not play because it says it is not authorized to play on my computer. I have already authorized the computer and I'm at a loss on what to do?

Why won't iTunes play one song in my library after I have already authorized my new computer to play all music? I keep getting the same message about authorizing the song over and over. What can I do to fix this?

You can try re-downloading the song, that's what I ended up doing and now the song I was having issues with is playing.

Authorized to play on another computer error?

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