Authorizing and purchased music

I am completely struggling; please help. I have had two iPods (one a replacement on a warranty). The second I got last November.
Since the first iPod I've had two computers. My account says I have one (current, I guess) authorized. However, some music purchased some time ago apparently isn't on my iPod. For example, one playlist shows 315 songs in my music library. The playlist on my iPod shows about 260. I don't know how to begin to straighten this out. I've been all over the support site, the users manual, etc. It's like doing my tax return; I keep flipping around.

PhillyPhan,
THANK YOU!! You are amazing. Everything was checked as you noted, but when I clicked "sync" the missing songs were copied on to my iPod. I can't thank you enough.
Since you're so good, let me ask you this: I have two "purchased" playlists. Only one shows on my music library on the computer, showing 204 songs. However, there are two created on my iPod. One contains 226 songs, and the other 204 songs. How can this be? Once I tried to take off one of them, and I knocked out everything, so I'm afraid to try again.
Again, thanks.

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I no longer have the PC that had my CD library and purchased music on iTunes. I am now on another PC and managed to download my purchased iTunes music etc. Is there a way on iTunes that I can get back my old CD music library without ripping again ?

I no longer have the PC that had my CD library and purchased music on iTunes. I am now on another PC and managed to download my purchased iTunes music etc. Is there a way on iTunes that I can get back my old CD music library without ripping again ? Earlier back up is corrupted. Thank you in advance. No longer have my old iPod but getting new one.

If you had the hard drive from the original machine, a backup of the same, an iPod with the media, or a subscription to iTunes Match then there would have been hope, but alas no.
For the future see Backup your iTunes for Windows library with SyncToy.
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ITunes Folder 'damaged' lost all playlists and purchased music

Hey,
a couple of days ago I was on itunes and it compeltely randomly came up with an error message saying something along the lines of itunes folder damaged and it froze. When i rebooted itunes, all my playlists and purchased music had gone, along with all my podcasts etc
Also in my itunes folder there is a file that said 'itunes music - damaged'
I have all my music on an external harddrive but was just wondering how i can get it all back?
Mike

This article on how to re-create your library gives one way that is most likely to restore the most stuff. It also links to other methods if that doesn't work.
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Moving to a new computer. How do I move my Apps and Purchased music over?

Can anyone help me understand what have to do to move my Apps and Purchased music to a new computer? There seem to be lots of articles about it but no single set of steps. I will transfer all my non-iTunes library and rebuild the library, etc. But how do I get the apps and purchases moved over? And how to make sure I don't reset everything and not be able to get it back? I have all my purchased music on the iPod.
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does this also take care of the apps?
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Tell me if I am wrong, but if I set hook up the iPod to a different computer, does it not wipe everything out before setting up the new partnership?
Confirmation is required before anything is deleted from the iPod in that case. Items are only deleted without warning if the iPod is set to sync automatically with an iTunes library which that content has been deleted from.
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ITunes, iCloud and purchased music

I am totally confused about what is going on with iTunes. I thought with the advent of iClould all my purchased music would be available to any device (desktop or IOS.) Now Match comes along and the in the iCloud Status column it says "waiting" for all my music, both ripped and purchased. Please help.

Look at these support articles and get unconfused.
iTunes Store: How to enable Automatic Downloads, http://support.apple.com/kb/HT4539
Troubleshooting Automatic Downloads for purchased Apps, Music, and Books, http://support.apple.com/kb/TS3688
iTunes Store: Associating a device or computer to your Apple ID, http://support.apple.com/kb/HT4627
iTunes Store: How to subscribe to iTunes Match, http://support.apple.com/kb/ht4914
iTunes Match: Understanding the Status Icons, http://support.apple.com/kb/TS4124
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Recovering Apps and Purchased Music

I just ran a clean install of XP on my PC (system froze and couldn't restore). I updated iTunes but none of the Apps I've purchased appear in my settings. Is there a way to recover those apps? Can I transfer them off of my phone back onto iTunes? And can I recover music I purchased through iTunes? Thanks for any suggestions...

iTunes will let you copy your purchased music etc. directly from an iPod/iPhone to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
I don't know if this includes purchased applications but they can be downloaded over again, see this article for details: How to redownload purchased applications from the App Store
If you have lost any any music etc. that isn't on your phone and that you didn't make a back-up of your purchases to restore from then I'm sorry to say that the policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage." iTunes Store: Purchased content can be downloaded only once
You could try contacting iTunes Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on this link you'll be able to email your query: Customer Service - iTunes Store Support
You might also want to check out these pages for future reference:
How to back up your media in iTunes
Back up your iTunes library by copying to an external hard drive

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i started iTunes and noticed my playlists and ALL purchased music/videos/movies etc. were nowhere to be found. however they are still on my HDD, or so i saw. anyone have this problem, or know how i can get iTunes back to normal??
thanks!!
Message was edited by: volski25

So it's only music/movies/etc. you have purchased from itunes that is supposedly missing? Where are you "looking" for the music at. What is all my playlists? playlists you have created, or the default playlists itunes comes installed with. Your going to have to be a little more descriptive. What were you doing at the time itunes supposedly lost the music.

All the sudden today when i try and purchase music or an app I am getting an unexpected error message?

I am getting an unexpected error when trying to purchase music and apps with my iphone 5s.

What is the error message that you are seeing?
Have you tried connecting to another Wi-Fi network?
This Apple doc has some tips that can help -> iTunes: Advanced iTunes Store troubleshooting

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When i create a slideshow in Iphoto and add music to it from a purchased song/protected song it plays the slideshow in Iphoto with the music. However if I then try to play the slideshow from Front Row it will play the slideshow but without the music. If I substitute the song with a non purchased song it plays fine from front row. Is there a problem playing slideshows from Front Row using a Purchased Song as the background music?

I had the exact same problem before but I fixed my problem through iphoto and it worked on my front row photo gallery; all you have to do is open iphoto, click the play button (at the bottom left corner), you will find a slideshow window, select the music tab at the top, choose sample music or itunes (your music library) or garageband, choose a track and click *_save settings_* to make the background music work in front row. Please try my experience and good luck.
Cheers.

HT3702 My account says to call itunes support for payment information. How can I successfully complete that screen and purchase music?

I can't purchase music front itunes store. It says to contact itunes support for payment information.

These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Redeeming and Authorizing my purchased music. MAJOR HELP PLEASE!!

Okay I've been having this problem for a while now. So the problem is that I have over 40 or more purchases but their were purchased with a different account. They were purchased under my old account with aol. So when I go to get them back and try to authorize them to my computer it says that the account isn't valid or isn't an iTunes or aol account. It might be because I don't have an account with aol anymore. So then it asks me to put the credit card number I used for the aol account to make a new iTunes account and redeem the songs. But the problem is that I put the card number in and everything else and it still denies me! Help please?
HP Pavilion Desktop Windows Vista iTunes 7

It's trying to convert the old AOL account into an Apple ID. Since it's having trouble doing so, you'll need to contact the iTunes Store team and have them convert it for you. Have your billing address ready (they asked me for it when I had a similar issue). Email them here:
http://www.apple.com/support/itunes/store/authorization/

My hard drive crashed and purchased music isn't importing

It's shows in iTunes that my music is downloaded, but it actually isn't...how can I either re-import the music or do I get the computer to recognize that the music really isn't there and do the download?

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone. Without syncing : File>Transfer Purchases
Make sure you have authorized the computer to your account first.
If you sync contacts and calendars to a blank computer, then they will be erased as well. Another reason why always maintaining a backup is critical.
You can enter one unique contact and calendar entry on your computer and when you first sync you should get the option to merge.
As soon as you do this, make a backup copy of your computer and maintain it.

Itunes opens with library and purchased music missing

About every two weeks to a month I open itunes and it says it is copying library. It says the library is corrupt and itunes opens completely empty. No record of any songs play list or purchase history. I have about 11 files in my itunes folder marked itunes library (damaged). All my music is still in my itunes folder and I can drag and drop them back into itunes manually (hours of time), or use a 3rd party program to copy from ipod 5th generation, but sometimes even the next day itunes loses all knowledge of itself. This started about the time i upgraded to 6 and continues to get worse, I have 7.1.1 now.

If you had the hard drive from the original machine, a backup of the same, an iPod with the media, or a subscription to iTunes Match then there would have been hope, but alas no.
For the future see Backup your iTunes for Windows library with SyncToy.
tt2

EMail addresses and purchased music/apps.

Unfortunately due to lack of knowledge when setting up my systems I now have 2 Itunes accts with different email addresses. To further complicate things, one of the service providers with which I have an email acct is terminating my account as I have changed service provider.
How can I transfer my music and app purchases bought on the acct where the email address will be deleted to the working/current acct?

Many thanks KP whilst I hate having multiple email addresses inputing to the same databases I can see that at the present time there is no alternative.
Many thanks for your help.
Regards

Ipod and Purchased Music

recently some of my files went missing, and some of them are music i have purchased from itunes, yet they are still on my ipod, is there a way to get them off the ipod onto my hard drive again?

The transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer

Authorizing and purchased music

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