Authorizing computer to play music from old account

I am trying to access music purchased on an old account, but no one remembers the password and the email address associated with the account no longer exists. How can I authorize my computer to play this music?

You need to contact Apple; to do this, either click here and fill out the form or contact the Account Security team.
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  • How do I authorize computer to play iTunes from old account which I have forgotten password?

    I have itunes (music) from an old account for which I cannot recall the password to authorize my computer to play.  I try to retrieve the old password, but my challenge question asks me for my birthdate and when I enter it, it says it is incorrect.  The majority of my music was purchased from this old account and I dont know how to update the music to my current iTunes account.  Can anyone help or point me to a link?  Thx.

    Click here and contact Apple's Account Security team.
    (116471)

  • TA22652 How many computers are authorized to play music from my account?

    How can I tell how many computers are authorized to play music from my account?

    No one here could possibly tell you that.
    This is a user to user support forum.
    Try reading the article from which the question was posted.

  • Trying to authorize my iTunes to play music from another account

    I was trying to play music from another account in my iTunes. I got the message that my computer isn't authorized. I entered the email address and password of the account with which the music purchased and got another message that says  "This computer is already authorized. Including this one, you have authorized 4 computers out of your available 5."  Yet, I am still unable to play the music in my iTunes. Suggestions? Thanks.

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    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
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    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • "You are not authorized to play music from this account on your computer"

    ***? I upgraded to Vista. I try to play Music and I get this. I have music from 2 different Apple Account on my comp. I deauthorize them both from all computers, then I authorize this computer on both accounts, yet everytime I attempt to play a song/sync music to my iPod, it says I'm not authorized.
    Help anyone?! Quickly too? I'm going on a trip at 3 AM, which is in like 6 hours.

    Oh my god..
    Help or I'll kill.

  • Setting up new macbook pro ,want to transfer music on existing Apple id and then set him up with a new one for future purchases ,can itunes play music from both accounts on one user account?

    Title says it all really,son has until now used our itunes account,in future will want to build up own but wants obviously to have access to past musuc/books etc.I was thinking authorise new macbook with existing apple id ,transfer music ,then set up new id for future,if he wants to play old music he will have to log in under old account.
    Also want to link to icloud but this will need to be the new id presumeably because you are not allowed to change the computer,does this mean it will only back up the stuff from new account?

    I have tried the method of authorizing my computer and then initiating transfer purchases method yet my purchases were not transfered. I was told Apple can put your purchases in a certain place for you to retrieve them in your I-tunes account.
    Is there any way you can help me with this problem?

  • TA22652 Some of my music was purchased with an old email address which I no longer have. I have forgotten the password to it and can no longer use music from old account. We moved and no longer have the same email service, but would like to use all music

    Some of my music was purchased with an old email address (old account) which is no longer valid. Since it has been a long time since we used the email address we no longer know the password. Now I can't access the music from my old account due to using a new computer. I've purchased the music and downloaded cds with the old account and need to be able to get my music.
    Thank  you!!

    ➡ https://iforgot.apple.com/

  • Transfer music from old account to new?

    I had an old iTunes account, before this new one. How do I transfer those songs from the old account to the new one? They were on my phone but have all disappeared since I last synced it with my computer. Thanks

    It isn't possible to transfer content from one account to another, I'm afraid.

  • HT1918 Authorizing computer to play music purchased with Apple ID

    I accidentally unauthorized my computer, ipad, and iphone to play music purchased with my apple ID. How do I undo this?

    ipads and iphones are not authorized at all.
    ONLY computers are authorized.
    Click Store>Authorize

  • Why cant i play music from old ipod playlist

    I have an old ipod classic with quite a few playlist that were created on a very old version of Itunes.  I just finished building a new pc thats running windows 7 64 bit and I have succesfully loaded Itunes. When I conect my Ipod classic to itunes and attempt to play an old playlist, the playlist is not populated and none of the songs show up. I can create a playlist with the newest version of Itunes and the playlist will play with out any poblems, its just the old playlist that were created some time ago that will not function.

    You need to use something like podtomac or podtopc to get all of your music off the iPod first.
    Once it's on your PC/Mac, sync it in the normal way.
    make sure the iPhone is de-authorized from your friend's PC and authorised on yours and that you are using your own iTunes login

  • HT203167 Reboot Computer now no music from old ipod

    i had to reboot my laptop and now my ipod wont transfer my old music into my library. can i get some help with this?

    The music sync is one way - computer to ipod.  The only exception is itunes purchases:  File>Transfer Purchases
    Ipod is not a backup device.
    It has always been very basic to always maintain a backup copy of your computer.  Use your backup copy of your computer to put everything back.

  • Songs from old account no longer play

    About a year ago I set up a new account on itunes and today all the music I bought from my old account no longer plays on my machine. I attempted to authorize my computer to play music from the old account but when I do I get a message that account no longer exists. What can I do?

    Contact the iTunes Store customer support department through the form at the bottom of their web page and explain the problem to them.
    Good luck.

  • I would like to play music from my iPhone 5 on the speakers attached to my computer at work. I don't have the authority to download itunes onto the computer. Can I play the music from the phone without having itunes on the computer?

    I would like to play music from my iPhone 5 on the speakers attached to my computer at work. I don't have the authority to download itunes onto the computer. Can I play the music from the phone without having itunes on the computer?

    KiltedTim wrote:
    The cable would be much cheaper than the Scotch!
    But much less fun or satisfying.
    Signed,
    An IT guy 

  • Cannot authorize music from old AOL accounts

    I'm having a hard time authorizing old music from aol accounts. Every time I'm prompted to authorize the music, it tells me to change my account (which I've already done). What do I do?

    I was having the same problem after just getting a new computer. I was communicating with an Apple representative via email which helped me realize that I never converted my AOL account, I only created a new Apple account so everything had been on 2 separate accounts on my old computer. After realizing this I clicked on a song I wanted to play and it prompted me to authorize the AOL account. From here it then prompted me to update my AOL to an Apple ID. I used a different email, because the other apple id I created used my aol email so it wouldn't let me convert to that id. Ok so this all went successfully and I left billing info and everything the same. I clicked to authorize under the new apple id and it said authorization successful, but it still wouldn't let me play the songs. I looked into my purchase history and the songs I was trying to play were in fact under that account. I was confused and stumbled on this thread of posts. I simply looked at the post saying to deauthorize and reauthorize, and it worked! So I don't really know what happened, but that simple step worked. Thanks!

  • How can i transfer my music from one account to another on a different computer?

    So i have an itunes account on dell laptop and i share that account with other famliy members. I recently bought a mac pro and wanted to create a new account that way i can use icloud, is there any possible way to transfer everything from my old library to my new one or will i lose everything i had on my phone and ipods? Or is it possible to have one account but multiple icloud accounts?

    lisafromwindermere wrote:
    I want to start my own account separate from my parents. Can I transfer my music from one account to another? If so, how?
    Lisa,
    Just get copies of the song files and add them to your iTunes library.  With the exception of any DRM-protected files (purchased before mid-2009 and never upgraded) they will play fine, even though they are technically associated with the original account.

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