Authorware Runtime Error

I hope you can provide an answer to our dilemma. My wife purchased a Certification course from the Society of Human Resource Managers. She installed it on her HP laptop (Vista) and when she went to run it, she got the following message:
AUTHORWARE RUNTIME HAS STOPPED WORKING
A problem cause the program to stop working correctly.
Windows will close the program and notify you if a solution is
Available.
She tried to run it in XP compatibility mode, tried to run in as Administrator, nothing worked. We have two other computers, one a laptop and the other a desktop, both with Vista, Firefox and IE. It loaded and launched on those computers. Since these two have different purposes and content, this doesn't help my wife. The only real difference in the three computers is that she runs Norton protection software. She shut that down, but it still didn't work. She emailed several people trying to find a solution and finally, a person sent her a batch file to run before reinstalling the program. After running the batch file and reinstalling the program, she got to the signon screen - but the username and password fields weren't there. Not only that, but she has to pull up Task Manager to shut the program down. So, she is back to square one and the person who provided the batch file doesn't ahve a clue what is happening.
Do you possilby have any more insight into why this is happening? I see several items dealing with it, but never a definitive solution. Thanks sfor anything you can come up with
GregTal

Hi Greg,
I have seen something like this before in a package I was creating. It was a while ago but I remember trying logging on as Administrator (which I see you have done).
The second is a bit harder, check the Xtras are all in the Xtras folder and any Required DLL's and U32's are with the EXE.
If you don't know which you need copy the list of what you have in this forum and ask everyone to have a look, someone might notice one is missing, or one too many.
The following is an example of the types of files you should find, NOT the actual one's.
It should look something like this in the Xtras Folder:
JPEGIMP.X32
MIX32.X32
MIXVIEW.X32
VIEWSVC.X32
With the EXE should be:
The Xtras Folder.
Your EXE.
DVD.DLL
JS32.DLL
MEMTOOLS.U32
WINAPI.U32
Neill

Similar Messages

Authorware runtime error in vista

Hi
A user reported an error when running Authorware published
files on his machine.
He is running vista:
said it German " Authorware runtime does not work anymore"
Any reason why this is happening
thanks in advance
Jon

Is it a web application or a cbt?
I developed cbt in german and there are no problems. But use
the user directory for data stroring .. Else there are
security problems
See Buddy api infos ...
I tested aw applications on vista home and ultimate (32bit)
On 64 Bit
systems
there are some problems ...
"webacity" <[email protected]> schrieb im
Newsbeitrag
news:fi1q8k$6c3$[email protected]..
> Hi
> A user reported an error when running Authorware
published files on his
> machine.
> He is running vista:
> said it German " Authorware runtime does not work
anymore"
>
> Any reason why this is happening
>
> thanks in advance
>
> Jon
>
>
>

Authorware Runtime Error-Moodle Course

I am using Internet Explorer 7 and Authorware 7.01. I have a
course I am developing on CRTeacher.com a Moodle (course management
system) website. I have converted three Authorware pices to SCORM
compliant formats and I have uploaded them to my Moodle course.
Using AW map icon and frameworks I have created paging structures
for each of the three. Each of the three plays fine until I get to
a certain page and then I get the Runtime error message.
"Authorware Runtime has encountered an error and needs to
close."
Error signature
AppName: webplr.exe
AppVer:7.02.0
ModName: Unknown
ModVer: 0.0.0.0
Offset: 00000000
It then shuts down the AW piece I'm running. For each of the
three this problem occurs on the same page every time. The other
pages play fine. One of the three is a larger course with multiple
frameworks and actually includes the same information as the other
two smaller courses. My intent was to break the course into smaller
pieces so I could place them where I wanted them in the Moodle
course and then remove the larger course. The thing that seems
strange to me is that when I play the larger course the same pages
that cause the error in the smaller pieces work fine. A different
page causes the error in the larger piece.
Does anyone have any suggestions for resolving this problem?
Thanks.

Very odd, don't know...
Maybe try not-SWA? If you've A'ware 7.02, you should be able
to import
MP3s, which are pretty much the same thing as SWA... Or just
try a basic
.wav file to test? Or, just remove the audio entirely from
that section
to see if it is indeed the audio causing the problem...
Erik
RCR22 wrote:
> Hello,
>
> The libraries are packaged internally. The audio files
are SWA. There are no
> direct to screen settings, no anti-aliasing. I tried
importing the audio files
> direct to the flow line without using the library.
However, I must have made
> some mistake during packaging and uploading the file, I
couldn't get it to play
> at all in my Moodle course. I recieved a "loading
error". I just tried again
> without making any changes. This time it started playing
the file, but it gave
> my the same Runtime Error message as I had originally,
but on a different page.
> It then shut down the course and Internet Explorer; it
had previously not done
> that.
>
>
Erik Lord
http://www.capemedia.net
Adobe Community Expert - Authorware
http://www.adobe.com/communities/experts/
http://www.awaretips.net -
samples, tips, products, faqs, and links!
*Search the A'ware newsgroup archives*
http://groups.google.com/group/macromedia.authorware

Error: "Authorware Runtime has stopped working"

I'm trying to fix a problem our students are having with an
instructional CD that was made by Ivy Software. I'm getting an
error "Authorware Runtime has stopped working". I have spent a
considerable amount of time trying to diagnose and fix this
problem.
So far we have been unsuccessful getting it to work on a
Lenovo factory (OEM) HDD image. It works fine on all other PCs
running any OS and any version of IE. I’m providing some
links to documentation I found that may be of help with the
diagnosis, although none of these documents have solved the
problem. I have also noticed that the web installation, the first
link below, for the newest version of the Authorware Player errors
out on the Lenovo image but works on other PCs. I have put a call
into Adobe to get the distributable installer for this updated
version, as described in the 13295 "Technote", but I'm not holding
my breath. The Adobe support rep. said they would mail me an FTP
location to dl this installer, "if they can find it". :-P
It appears that there is no installation, the entire module
runs directly from the CD and does not install anything to the HDD.
The files on the CD utilize the Macormedia product called
Authorware which comes as both a development program and an add-in
for browsers. The error message we get when we autorun the CD is
"Authorware Runtime has stopped working". It isn't clear to me
exactally what it is running from the CD and or from the OS when
displaying this Macromedia Authorware software CD, since the Task
manager shows only "start.exe" running from the CD. Start.exe shows
it is Macromedia Authorware 7.02 in its file properties.
Macromedia Authorware Player Download Center
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveAuthorware
Authorware Web Players
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15966&sliceId=1
Troubleshooting Authorware Web Player for Windows
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14720&sliceId=1
How to install or uninstall the Authorware Web Player ActiveX
control
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_13295&sliceId=1
Any help that can be provided would be greatly appreciated.
Sincerely, Garth

Update:
We fixed the problem. If we add the AW7.ini file the program
runs fine. We created a batch file to do this automatically. Here
are the lines in the batch file for your later use/analysis...
@echo off
@echo .
@echo .
@echo Attempting to patch your system...
@echo [MMXTechnology] > c:\windows\A7W.ini
@echo MMXEnableCheck=1 >> c:\windows\A7W.ini
@echo .
@echo .
IF EXIST c:\windows\A7W.ini (GOTO SUCCESS)
@echo !!!!!!!!!!!!!
@echo PATCH FAILED
@echo !!!!!!!!!!!!!
@echo
@echo PLEASE RUN THE PATCH AS ADMINISTRATOR
@echo Click on the IVY Patch icon with your right mouse
button.
@echo From the menu that appears
@echo select RUN AS ADMINISTRATOR.
@echo
@echo .
@echo If you continue to have trouble, please contact
JohnDoe:
@echo [email protected]
@echo (800)123-4567
GOTO END
:SUCCESS
@echo PATCH APPLIED SUCCESSFULLY
@echo You may now use the IVY Software.
:END
pause
Normally, when the authorware exe file (start.exe) autoruns
from the Ivy CD it writes the AW7.ini file to the
"C:\Users\%UserProfile%\AppData\Roaming\Macromedia\Authorware 7"
folder. On our systems that file does not get created. I've checked
the permissions on the parent directories, even created these
directories manually, and then copied the AW7.ini file to that
location but the program still fails.
Hope this helps someone else in the future.
~Garth

Runtime error when running Authoware session in Vista

Hi
One of our users has reported to a error when running an
authorware session in Vista:
"I get the message when trying to open the session...
It says:
Authorware runtime does not work anymore.."
Any ideas why this user is getting this problem?
thanks
Jon

I can assure of one thing.. there is no such message anywhere
in the
product. You should get the actual message from your user and
let us know
what it is.
Mike
====================
Mike Baker
Adobe Community Expert
mike-baker at cox dot net
"webacity" <[email protected]> wrote in
message
news:gfuorj$ebe$[email protected]..
> Hi
>
> One of our users has reported to a error when running an
authorware
> session in
> Vista:
>
> "I get the message when trying to open the session...
>
> It says:
>
> Authorware runtime does not work anymore.."
>
> Any ideas why this user is getting this problem?
>
> thanks
> Jon
>

Runtime Error, when running midlet.

I can build the midlet without problems. This error occurs when the emultator starts the midlet. I can se the phone for a sec or two then i turns of and the error occurs in the console.
I am using, j2me, eclipse, eclipseme, cldc1.1,mipd2.2.
Running with storage root DefaultColorPhone
java.lang.ClassNotFoundException
     at com.sun.midp.midlet.MIDletState.createMIDlet(+14)
     at com.sun.midp.midlet.Scheduler.schedule(+52)
     at com.sun.midp.main.Main.runLocalClass(+28)
     at com.sun.midp.main.Main.main(+116)
Execution completed.
705709 bytecodes executed
5 thread switches
739 classes in the system (including system classes)
3582 dynamic objects allocated (97424 bytes)
1 garbage collections (0 bytes collected)
I am not sure about whats wrong. Isn't is supposed to be a class name the exception. like this.
java.lang.ClassNotFoundException. xxxxxxxxxxxxx
So i know in what class the exception occurs.??
Anyhow, anyone that has any clue what could be wrong?
Seems to be an error with the emulator not with the build priocess.
I get the same error while triyng to run it with ktoolbar.
thnx

I can assure of one thing.. there is no such message anywhere
in the
product. You should get the actual message from your user and
let us know
what it is.
Mike
====================
Mike Baker
Adobe Community Expert
mike-baker at cox dot net
"webacity" <[email protected]> wrote in
message
news:gfuorj$ebe$[email protected]..
> Hi
>
> One of our users has reported to a error when running an
authorware
> session in
> Vista:
>
> "I get the message when trying to open the session...
>
> It says:
>
> Authorware runtime does not work anymore.."
>
> Any ideas why this user is getting this problem?
>
> thanks
> Jon
>

AW runtime error - Webplayer on quit

I get an "Authorware Runtime has encountered a problem and
needs to close. etc." error when a few (about 10%) of our
authorware files run. The error only occurs with a small fraction
of the files, but occurs every time with those files. The error
only happens when you exit from the Authorware.
I have tried adding "Unload(RootIcon)" before it quits. That
didn't help :(
Steve Howard suggested
"Make sure if you have any ActiveX, rtf or other external
content on screen
as you shut down that you both erase and unload that content
before
Quitting."
I think I have the "unload" but don't know how to do the
"erase"
These have been converted from version 3.5 to 4.0 to 5.0 to
7.0.2 and web published.
They include custom UCD function libraries. I have run the
pieces without the libraries, and the error still occurs (along
with a bunch of "function not found" errors, so I know the
functions are not being loaded).
They run fine in Authorware itself - they only have problems
with the web player. They have problems with the web player on
mulitple computers.
We are running IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519.
I've tried the pre-2004 web player with the same result.
Here's what I get from the error window:
Error Signature
AppName: webplr.exe
AppVer: 7.0.2.0
Modname: unknown
ModVer: 0.0.0.0
Offset: 0000000000
Exception information
Code: 0xc0000005
Flags: 0xc0
REcord: 0xc0
Address:: 0xc0
I don't want to list the rest, but if there are things I
should be looking for I'm happy to transcribe any sections you ask
for.
Any suggestions, or more information I can provide ?
quote:
Make sure if you have any ActiveX, rtf or other external
content on screen

Possibly the first quit destroyed the objects created (or
that AW tried to
create) by the functions, and the second actually quit.
"mroberts42" <[email protected]> wrote in
message
news:eqtrek$79i$[email protected]..
> OK, I've been able to fix it, but I honestly don't know
why it works.
>
> All I had to do was add a calculation block before the
last one that was
> already there. The only thing in the new calculation
block is "Quit(0)".
>
> The only thing in the last (already existing)
calculation block was
> "Quit(0)"
>
> It didn't work if I didn't insert the extra block, or if
I tried deleting
> the
> last one and replacing it.
>
> Any ideas why ??
>

Runtime error in starting Lightroom

I receive the following message when I try to start Lightroom:
Microsoft Visual C++ Runtime Library
Runtime Error!
Program:...Files\Adobe\Adobe Photoshop Lightroom 1.2\lightroom.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Lightroom ran well for several days and then failed to open with the above message.
I have tried everything I know to do (uninstalled and reinstalled the application, restored the computer to a restore point before Lightroom was originally installed, etc.) and do not know were to go from here. Suggestions would be appreciated.
I am using Windows XP sp2 and have 4 GB of ram and 250 GB of hard disk space.
Thanks,
Cliff Culp

Aha! A fix! Please look at this...
http://www.adobeforums.com/cgi-bin
bob frost, "Help! Runtime error after Lightroom 1.1 install!" #10, 27 Jun 2007 6:54 am

Runtime error while executing rule

Hello All,
While executing the DTP for a cube, im facing the error as Runtime error while executing rule -> see long text .
For this source is another Cube, where im loading the data from Cube to Cube.
Error Description are as follows:-
Error Location: Object Type    TRFN
Error Location: Object Name    0T9SCR6Q4VWS1SOPNRRBOY1YD51XJ7PX
Error Location: Operation Type ROUTINE
Error Location: Operation Name
Error Location: Operation ID   00034 0000
Error Severity                 100
Original Record: Segment       0001
Original Record: Number        557
and Also descripton is :-
Diagnosis
    An error occurred while executing a transformation rule:
    The exact error message is:
    Division by zero
    The error was triggered at the following point in the program
    GP4H0CW3MLPOTR3E8Y93QZT2YHA 4476
System Response
    Processing the data record has been terminated.
Procedure
The following additional information is included in the higher-level
node of the monitor:
   Transformation ID
   Data record number of the source record
   Number and name of the rule which produced the error
Let me know ur valuable suggestions on these error...
thanks.

Hello,
I have checked all the transformation and End Routines.All are working fine.Yesterday i have loaded some data into it, but today its gettting errored out.
Checked completely in the forum for threads related to this, but couldnt find proper thread which had solutions....
thanks,
srinivas.

Could someone help me with a Runtime Error while saving a PDF file?

While saving a 28 page PDF file in Illustrator today, I got a window saying, "This application has requested the "Runtime" to terminate it in a unusual way." It said to contact the applications support team for more information. I keep getting the same thing each time I try it. Does anyone know how to fix this issue or how I contact the applications support team ?
Thank you for any insight.
Pam

It is a 13.5x11 inch calendar. There are 14 pages with images on them and
some text. The other pages have text, a grid and a colored background with a
gaussian blur. I saved each page as an "outline".
The printer I am using requested I save all pages in a pdf file. I was
successful in saving all but about six pages, now I can't even open the
file.
What happens is... I open Illustrator
                               I open the pdf file
                               A window appears that says... Runtime Error,
This application has requested the Runtime to terminate it in an unusual
way. Please contact the application's support team for more information.
                               I select ok
                               then a window appears that says... Adobe
Illustrator CS5 has stopped working. A problem caused the program to stop
working correctly. Windows will close the program and notify you if a
solution is available.
                               Then the program closes.
So far I have not been notified of anything.
Please let me know if you need more details.
Thank you so much for helping me with this.
Pam

RunTime Error while saving a Sales Order

Hi All,
When i am saving a Sales Order, the system is throwing a Runtime Error.
The ABAP Code in the Runtime Error screen as follows.
          select * from (t681-kotab) appending table <cond_tab>
                 up to 1 rows
                 where kappl = se_kappl
                 and   kschl = se_kschl
                 and   datbi >= se_date
                 and   datab <= se_date
                 and   (coding_tab).
Till these days, there was no such error while saving a Sales Order.
How to resolve this issue?
Regards
Pavan

Hi,
The below piece of code is trying to get the contents of the table mentioned in T681-KOTAB.
select * from (t681-kotab) appending table <cond_tab>
up to 1 rows
where kappl = se_kappl
and kschl = se_kschl
and datbi >= se_date
and datab <= se_date
and (coding_tab).
The reason could be is someone has screwed up the entries in T681 table. Check that out.
Try to put a break point on this SELECT query and see what the value of T681-KOTAB holds before the SELECT query. Check whether such a table entry exists in DB.
Let me know if you are still stuck up.
If you can send me the ST22 dump of the run time error, i might be able to help you more on this.
Hope this helps.
Thanks,
Balaji

WHILE DELETING A SALE ORDER GETTING A RUNTIME ERROR

hi to all experts,
whenever i try to delete a particular sale order im getting a runtime error
stating that
Short text
    Screen: Illegal message
What happened?
    The current screen processing action was terminated since a situat
    occurred where the application could not continue.
    This is probably due to an error in the ABAP program or in the cur
    screen.
Error analysis
    The program attempted to issue a " " message during "Exit Command" processing.
    This is an illegal operation.
    The program was terminated.
    Screen name.............. "SAPMV45A"
    Screen number............ 4001
Trigger Location of Runtime Error
    Program                                 SAPMV45A
    Include                                 MV45AFZZ
    Row                                     370
    Module type                             (FORM)
    Module Name                             USEREXIT_SAVE_DOCUMENT
SourceCde
              message e001(zm) WITH text-335 ltab-kunnr text-334.
            else.
              if ktab-jkunnr <> ltab-kunnr.
                ktab-jkunnr = ltab-kunnr.
                jobsitecode = ltab-kunnr.
                CALL FUNCTION 'CONVERSION_EXIT_ALPHA_INPUT'
                EXPORTING
                  input = jobsitecode
                  IMPORTING
                  output = jobsitecode.
                SELECT SINGLE * FROM kna1 WHERE kunnr = jobsitecode.
                IF sy-subrc = 0.
                  ktab-jname1 = kna1-name1.
                  ktab-jstras = kna1-stras.
                ENDIF.
                chg_flg = 'X'.
              endif.
            endif.
          else.
            message e001(zm) WITH text-336.
* Validation for relationship between Sold-to Party and Ship-to Party
*          if ktab-ckunnr+0(4) NE ktab-jkunnr+0(4).
*            message e001(zm) WITH text-335 ktab-jkunnr text-337 ktab-ckunnr.
*          endif.
          custcode1 = ktab-ckunnr.
          CALL FUNCTION 'CONVERSION_EXIT_ALPHA_INPUT'
            EXPORTING
              input = custcode1
            IMPORTING
              output = custcode1.
          jobsitecode1 = ktab-jkunnr.
          CALL FUNCTION 'CONVERSION_EXIT_ALPHA_INPUT'
            EXPORTING
              input = jobsitecode1
            IMPORTING
              output = jobsitecode1.
          SELECT SINGLE * FROM knvp
          WHERE kunnr = custcode1
            AND vkorg = vbak-vkorg
            AND vtweg = vbak-vtweg
            AND spart = vbak-spart
            AND parvw = 'WE'
Error analysis
    The program attempted to issue a " " message during "Exit Command"
    This is an illegal operation.
    The program was terminated.
    Screen name.............. "SAPMV45A"
    Screen number............ 4001
Trigger Location of Runtime Error
    Program                                 SAPMV45A
    Include                                 MV45AFZZ
    Row                                     370
    Module type                             (FORM)
    Module Name                             USEREXIT_SAVE_DOCUMENT

Hi,
Seems there is some problem with the user exit USEREXIT_SAVE_DOCUMENT..
Put a breakpoint and see.
Regards,
Nagaraj

WHILE DELETING A SALE ORDER GETTING A RUNTIME ERROR " Screen: Illegal message"

Hi Experts,
While deleting a sales order giving run time error. PFB runtime error details.
If you know any OSS message, please let m know. I tried, but there is no luck.
Short text
    Screen: Illegal message
What happened?
    The current screen processing action was terminated since a situation
    occurred where the application could not continue.
    This is probably due to an error in the ABAP program or in the current
    screen.
What can you do?
    Note which actions and input led to the error.
    For further help in handling the problem, contact your SAP administrator.
    You can use the ABAP dump analysis transaction ST22 to view and manage
    termination messages, in particular for long term reference.
Error analysis
    The program attempted to issue a " " message during "Exit Command" processing.
    This is an illegal operation.
    The program was terminated.
    Screen name.............. "SAPMV45A"
    Screen number............ 4001
How to correct the error
    The program must be modified to correct the error.
    The modification must be made in "Exit Command" processing.
    If you cannot solve the problem yourself and want to send an error
    notification to SAP, include the following information:
    1. The description of the current problem (short dump)
       To save the description, choose "System->List->Save->Local File
    (Unconverted)".
    2. Corresponding system log
       Display the system log by calling transaction SM21.
       Restrict the time interval to 10 minutes before and five minutes
    after the short dump. Then choose "System->List->Save->Local File
    (Unconverted)".
Source Code Extract
Line SourceCde
    1 *---------------------------------------------------------------------*
    2 *       FORM YVBEP_LESEN                                              *
    3 *---------------------------------------------------------------------*
    4 *       Lesen der Tabelle YVBEP (nicht sortiert)                      *
    5 *---------------------------------------------------------------------*
    6 FORM YVBEP_LESEN USING US_POSNR
    7                        US_ETENR
    8               CHANGING CH_TABIX.
    9
   10   YVBEP = SPACE.
   11   YVBEP-MANDT = VBAK-MANDT.
   12   YVBEP-VBELN = VBAK-VBELN.
   13   YVBEP-POSNR = US_POSNR.
   14   YVBEP-ETENR = US_ETENR.
   15   READ TABLE YVBEP.
   16   IF SY-SUBRC > 0.
   17     MESSAGE E506 WITH US_POSNR US_ETENR.
   18   ENDIF.
>>>>>   CH_TABIX = SY-TABIX.
   20
   21 ENDFORM.
Could you please help on this issue.
Thanks
Srinu

Hi Srinu,
it looks like you got the error message Schedule line &1 &2 is missing in table YVBEP while deleting the sales order.
It seems, that there are no SAP notes regarding this issue. Do you have this issue with all orders or with a single order?
If only a single order causes this issue, maybe something was wrong during an update.
If you get this error for many orders, then custom code (modification, enhancement, user exit in MV45AFZZ, ...) may be the reason for it.
If you have no custom code in module pool SAPMV45A, then contact SAP for this issue.
Regards,
Klaus

Portal runtime error while selecting page layout in WPC editor

Hello,
in web page composer, editing page, when i click on "select page layout" I have a portal runtime error popup.
The logfile shows the following :
#1.5 #005056834112005E0000000C00000FA800048E28A94966CC#1282205196819#com.sap.portal.prt.runtime#sap.com/irj#com.sap.portal.prt.runtime#1016#149##n/a##7ff9c93eab6811dfa9c70000003307de#SAPEngine_Application_Thread[impl:3]_15##0#0#Error##Java###10:06_19/08/10_0010_3344350
[EXCEPTION]
#1#com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: Error occurs during the rendering of jsp component
Caused by: com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: Error in java compiling
Caused by: com.sapportals.portal.prt.servlets_jsp.server.compiler.CompilingException: E:
usr
sap
EPD
JC00
j2ee
cluster
server0
apps
sap.com
irj
servlet_jsp
irj
root
WEB-INF
portal
portalapps
com.sap.netweaver.bc.util
lib
bc.util.public_api.jar(com/sapportals/wcm/WcmException.java):24: class WcmException is public, should be declared in a file named WcmException.java
(source unavailable)
1 error
I have the same by clicking on "check assignments"
Any help ?
Thanks

Hello Jego.
We faced the same issue after upgrade to EHP1 SP07 last week and managed to solve it by modification of layout.jsp and com.sap.nw.wpc.layoutmanager.LayoutBean within com.sap.nw.wpc.designtime.par. SAP's code requires an additional catch handler, so it is better to rise an OSS message.
As a workaround you may change a default layout for wpc main page (good for new pages) or manually edit output.xml for existing pages.
Best regards,
Aliaksandr Zhukau

Runtime Error when installing Adobe Creative Suite 5.5 Production Premium

I am trying to install Adobe Creative Suite 5.5 Production Premium, but I keep getting a 'Runtime Error!': This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
What should I do? Any help greatly appreciated! I am running Win 7, Service Pack 1, 64 bit.

We cannot know. Your information is hugely insufficient. Check Your Windows Event Viewer and tell us the "fault module" plus provide detailed specs for your computer. Runtime errors usualyl mean that A DLL is missing, a security tool is blocking critical functions or that the processor is not compatible in teh first place. Just as well this could be a driver issue with your SATA bus or whatever.
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