Auto Attendant - I have two entries with the exact same name when msDS-PhoenticDisplayName set

Exchange 2010 Sp3 w/latest rollup.
We want the UM attendant to speak first name lastname so I put in the msDS-PhoeneticDisplayName value by using the set-user command. After this was entered, the UM attendant will say "I have two entries with the exact same name" and speaks both
names identically.  When I remove the value the problem goes away so I am confident this field is causing the problem.  Anyone else have this problem and solved it?

Is it possible to find out what serial or UDID info is stored on iCloud being used by the FindMyIphone site?  The FMI website doesn't show anything but the name and the device image (which is a generic iPhone image, and definitely not the 5S )
Unfortunately not.

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