Auto Creation of Dispute Case based on dunning level

Dear All
We want to create the dispute case automatically using T.Code FDM_Auto_Create. We want to default the title as dunning level + External reference. We know the BADI for this but how to check which dispute cases are created automatically due to dunning level.
Thanks and Best Regards
Farhan Qaiser

Hi Farhan,
I presume you are creating your disputes against open items, and not incoming payments.
If this is correct, the dunning level field is part of the selection parameter.
Are you planning on disputing all open items, that have a specific Dunning level, if that is the case you can include this in your selection parameter.

Similar Messages

Auto Creation of new requisitions based on a list of items

Auto Creation of new requisitions based on a list of items
We are starting discussions to determine how we could auto-create requisitions based on a list of servers in order to perform periodic health checks.
One approach we thought about was creating one service request that could spawn multiple requests, again based on a list and using a set schedule (weekly, monthly, quarterly, yearly, etc.)
Has anyone implemented this and can provide some guidance/tips?

You can check this article for more references on how to use sp_helptext object_name stored procedure:
http://blog.sqlauthority.com/2007/05/25/sql-server-stored-procedure-to-display-code-text-of-stored-procedure-trigger-view-or-object/
I also suggest trying commercial tools to sync and compare the stored procedures between two databases. We used
ApexSQL Diff, but I've also heard some good things about
Devart's tools.

Auto closing of dispute cases--only for some company codes

Hi
We have activated dispute management for several company codes in our system. The auto closing of dispute cases also has been activated in status management. Cases are automatically closed by the system (through a batch job) when the last disputed object is cleared.
Now there is a requirement to deactivate auto closing only for some company codes. They want to close cases manually in these company codes.
Is this possible and if so how?
Regards
Raj.

You cannot deselect at a company code level.
Can we go through you proposed process.
So you have a dispute for $100.
The customer pays it and the dispute closes.
Then the customer calls up and says they have an issue with the invoice they paid previously.
I have seen this happen before but there was a little twist
1 - The customer raised a debit note against the client for the issue that they had. The original invoice is cleared but a debit note is created and then disputed and processed. So you can close the original dispute and create a new dispute against the debit note
2 - The customer paid the wrong invoice. The dispute was closed. However to rectify the miss allocation the clearing document will be reversed meaning the dispute is "re-opened" and can be processed.
I am unaware of any other requirement for a customer to "re-dispute" a paid item in SAP.

Creation of Dispute Case in FI-CA

Hello,
Anyone provide me insight for:
Creation of Dispute Case - As per SAP Standard functionaliy we can create the Dispute Case from FPL9/FPE2 and UDM_DISPUTE
Problem 1 : I am facing a problem to create dispute case from transaction UDM_DISPUTE for RMS ID UDM_FICA_DISPUTE(Error Message: UDM_FICA001 You can only create cases from Account Receivable and Payable) and case type FICA-Dispute Missing Payment.
Problem 2. Configured intergration with Contract accounting but I can't see any option to create case from FPL9 and FPE1/2/3.
Thanks in Advance...

Hi Rickyranjan, please provide additional information about your current settings:
Have you activated Dispute management in the activity Set up Company codes for contract accounts receivable and payable?
Have you defined the case types in FICA?
Best regards,
Cristobal.

When using program RFDM3000/Automatic creation of dispute cases what is the difference with the option of Automatic incoming payment and Open items?

We currently have a batch jobs running for each, automatic incoming payment and open items. This was set up in the past and we are trying to determine what the difference is for each of these functions? Do you need to have the automatic incoming run prior to the open items for residuals and payments on accounts?

Hi Chris,
Program RFDM3000 creates dispute cases for residual items arising during automatic incoming payments (account statement, lockbox), during check presentation, or in postprocessing.
Alternatively, you can use the program to create dispute cases for open receivables items. You can use the selection criteria to restrict the quantity of open items (for example, using the document type and posting key for residual items from incoming payment postings).
You will find more information in the link below
http://help.sap.com/saphelp_erp2004/helpdata/en/0b/e07340b0c6980ae10000000a155106/content.htm
Regards,
Jose

Dispute Case - Additional Documents Attachment

Hi Experts
During the creation of dispute Case we have a requirement to Store attachments ( PDF, XLS or Word files) of customer business with Dispute case itself.
Can we utilize the Note functionality or Services for object?
In either cases where does SAP Stores the Documentation ? more details.... please
Please reply accordingly
Thanks
Regards,
Meenakshi.N

this is available as standard.
In the dispute - linked objects - the last tab various you can add a document.
you need to make sure you define the document type in the config screen "Define Document Category for Attachments to Dispute Cases"

Auto creation of Groups

Has anyone configured auto creation of dynamic groups based on lets say a new dept. created in HR's connected data source. Then have the criteria of that new Dept. be in the new group, all hands off??? Custom workflows in the FIM Portal is what I'm thinking,
is that possible???
Thanks

Hi,
the script is currently just a "planning" so there is none.
But it will be similar to my scripts I use to modify object in portal from this wiki article:
http://social.technet.microsoft.com/wiki/contents/articles/19615.fim-2010-r2-how-to-manage-group-membership-from-the-user-ui.aspx
In this script i modify group objects on changes on user attributes, you can modify this to your needs an create groups on create requests of groups.
Regards
Peter
Peter Stapf - ExpertCircle GmbH - My blog:
JustIDM.wordpress.com

Add/remove open items to dispute case

Hello..
I'm finding a way to add/remove open items to dispute case in a program level for example using RFC.
I already made a program to create dispute case refer to tcode FDM_AUTO_CREATE but add/remove open items seems to be not simple...
Is there any way to add/remove disputed items using 2~3 functions in my Z-program?

Bapi functions of dispute case are too complex and not automated for example amount calculation.
I found another easy function FDM_AR_CDIS_ADD_ITEM.
It seems to be only for customer-disputed item but it works well in case of normal invoice.
Thank you for good help!

Add new field during the creation of a dispute case from AR

Hi experts,
Can you help me out with the steps necessaries to create a new field and add it and completed during the creation of a dispute case from AR.
Many thanks.

Yes, BADI fdm_user_screen has to be used.
1 method GET_CREATE_SCREEN to define the screen with the new attribute/s
2 method CREATE_SCREEN_PBO to define the logic tht u want to get processed before the screen is up for display, (possibly pre-population of the attribute/s)
3 method CREATE_SCREEN_PAI for logic after the user has entered value in the attribute/s

Dispute case auto closing

Hi,
I have created a dispute case on customer noted item, when i will reverse the noted item the dispute case is not auto closed, it is still in open status.
can any one give me solution for this.
Regards,
Prakash

Hi,
I have read already but my problem is i have created a noted item for which if i post advance receipt then i will go preclosed, but when i cancel the noted item it will still be open, i need close it pre closed manually.
regards,
Prakash

Dispute case Creation using tcode fbl5n

Hi ....
Could u please explain me about dispute case creation using fbl5n tcode.
in my requirement i need to update some custome fields existed in tcode fileds like bank name etc..
while recording m not getting those custom fields are not recoded so could u please suggest
how to rectify this wheather i have to use BAPI with Extention(BAPI Name) r some other.
Thanks in Advance please suggest the solution.
Thanks & Regards,
Skumari.

adding the credit memo is not available as standard.
Object type BUS2094 is the object type for a sales order - so you could use this - but this will bespoke

Automatic dispute case creation

Hi All,
How we can configure, automatic dispute case creation for bank statement upload (short payments).
Regards
Satya

there are no config steps as far as I understand.
As said earlier, go to documentation of t-code FDM_AUTO_CREATE and review the piece for bank statement upload.

Dispute Case creation (credit memo reference to Billing invoice)

Hey
We are using SD module to create Billing invoices and Credit Memo's.
1. Dispute case created for Accounting invoice (Generated from Billing invoice).
2 Credit memo raised in reference to billing invoice and FI document generated for Credit memo.
We are in need to add Credit memo to the existing Dispute case in the Billing invoice.
I have tested this scenario and this is not an standard. Any inputs in this regard is highly appreciated.
Thanks
Rajanikanth.

adding the credit memo is not available as standard.
Object type BUS2094 is the object type for a sales order - so you could use this - but this will bespoke

Dispute case creation from FBL5N

Hi, I am getting following error while trying to create dispute case from FBL5N. Please guide me how can I correct this error. Please also help me with config steps (tcodes) in creating dispute case.
I will award full points for the relevant answers. Thanks
Error changing attribute FIN_PROC_SEQNR
Message no. UDM_MSG002
Diagnosis
An error occurred when you tried to change attribute FIN_PROC_SEQNR. The attribute should have the value 001.
Procedure
Contact your system administrator.

adding the credit memo is not available as standard.
Object type BUS2094 is the object type for a sales order - so you could use this - but this will bespoke

Dispute Case

Hi All,
I have gone through SAP traning for FSCM Credits, Collections and Dispute mgt. I have few basic questions. Could someone please answer these-
1. Dispute case can be initaited by anyone - either Customer or User/authorized employee of the organization? It is not all the time the Customer disputing against us, even we can dispute the customer for not paying.
2. SAP provides program for automatic creation of dispue cases in DM based on residual items created in AR. This is a standard program? Any further detials about the program - prg name, functionality, if i add more parameters to it etc?
Regards,
Satya

1. Dispute case can be initaited by anyone - either Customer or User/authorized employee of the organization? It is not all the time the Customer disputing against us, even we can dispute the customer for not paying.
Disputes can be initiated automatically or manually. If you have Biller direct, then the customer could create a dispute case himself, other way the dispute will be create by a clerk or automatically due to process integration.
2. SAP provides program for automatic creation of dispue cases in DM based on residual items created in AR. This is a standard program? Any further detials about the program - prg name, functionality, if i add more parameters to it etc?
Yes, there is an standard program for this. Transaction FDM_AUTO_CREATE
3. Debits can be included in a dispute case as "Disputed items". All other items (credits, clearances) are entered as "Customer-disputed objects". How do i do the seperation? Is there a seperate button for each or the system picks up automatically?
No, you can create Customer-disputed objects over credits or any other item, however if a normal dispute case was created over an invoice in the linked object section you will find the documents related to it. By the way, customer disputed objects are not create automatically.
4. Multiple invoices can be created as one dispute case? Or one invoice - one dispute case?
Only Customer disputed objects.
Cristobal

Auto Creation of Dispute Case based on dunning level

Similar Messages

Maybe you are looking for