Auto dimming on MBP-Retina

I've noticed that my MBP-Retina doesn't auto dim when the room gets darker like my old MBP.  Is there a setting that allows for this?
-- Skifahrer7

I have exactly the same issue, not good for driving using GPS driving! For the avoidance of doubt, the phone is not plugged in when driving but dims by itself; brightnesses gone down to 0 itself whether auto-brightness is on or off; even after driving when not on Google GPS I found the phone to be dimming...
This problem seems to only occur only when using Google GPS. This problem goes away when using GPS function via Contacts i.e when the address fields are populated selecting that takes you to maps, with the option to navigate or drive to...
Hope this helps - if anyone knows how to use the Apple Navigation without using Contacts already saved in the phone ie enter the postcode only without having to create the contact and address first please let me know!
JT

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    0xffffff81f75a3f10 : 0xffffff800b0825cf
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    0xffffff81f75a3f70 : 0xffffff800b0c9b8d
    0xffffff81f75a3fb0 : 0xffffff800b0f3f66
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    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
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    Kernel text base: 0xffffff800b000000
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    System uptime in nanoseconds: 2943899643444
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    last unloaded kext at 2892041543564: com.apple.driver.AppleIntelMCEReporter    104 (addr 0xffffff7f8d278000, size 32768)
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    org.virtualbox.kext.VBoxNetAdp    4.3.10
    org.virtualbox.kext.VBoxNetFlt    4.3.10
    org.virtualbox.kext.VBoxUSB    4.3.10
    org.virtualbox.kext.VBoxDrv    4.3.10
    com.apple.driver.AppleIntelMCEReporter    104
    com.apple.driver.AppleBluetoothMultitouch    80.14
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleUpstreamUserClient    3.5.13
    com.apple.driver.AppleGraphicsDevicePolicy    3.6.22
    com.apple.iokit.IOBluetoothSerialManager    4.2.6f1
    com.apple.driver.AudioAUUC    1.60
    com.apple.driver.ApplePlatformEnabler    2.0.9d6
    com.apple.driver.AGPM    100.14.28
    com.apple.driver.X86PlatformShim    1.0.0
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.driver.AppleHDA    2.6.3f4
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleBacklight    170.3.5
    com.apple.driver.AppleMCCSControl    1.2.5
    com.apple.driver.AppleHWAccess    1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
    com.apple.driver.AppleCameraInterface    4.26.0
    com.apple.driver.AppleLPC    1.7.0
    com.apple.driver.AppleThunderboltIP    1.1.2
    com.apple.driver.AppleSMCLMU    2.0.4d1
    com.apple.driver.AppleIntelHD5000Graphics    8.2.8
    com.apple.driver.AppleIntelFramebufferAzul    8.2.8
    com.apple.driver.AppleUSBTCButtons    240.2
    com.apple.driver.AppleUSBTCKeyboard    240.2
    com.apple.driver.AppleUSBCardReader    3.4.1
    com.apple.iokit.SCSITaskUserClient    3.6.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache    35
    com.apple.driver.AppleUSBHub    683.4.0
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.6.0
    com.apple.driver.AppleAHCIPort    3.0.5
    com.apple.driver.AppleFWOHCI    5.0.2
    com.apple.iokit.AppleBCM5701Ethernet    3.8.1b2
    com.apple.driver.AirPort.Brcm4360    842.21.65
    com.apple.driver.AppleUSBXHCI    683.4.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleACPIButtons    2.0
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    2.0
    com.apple.driver.AppleAPIC    1.7
    com.apple.nke.applicationfirewall    153
    com.apple.security.quarantine    3
    com.apple.driver.IOBluetoothHIDDriver    4.2.6f1
    com.apple.driver.AppleMultitouchDriver    245.13
    com.apple.kext.triggers    1.0
    com.apple.iokit.IOSerialFamily    10.0.7
    com.apple.iokit.IOBluetoothFamily    4.2.6f1
    com.apple.driver.DspFuncLib    2.6.3f4
    com.apple.vecLib.kext    1.0.0
    com.apple.driver.AppleSMBusController    1.0.12d1
    com.apple.driver.AppleUSBAudio    2.9.5f8
    com.apple.iokit.IOAudioFamily    1.9.7fc2
    com.apple.kext.OSvKernDSPLib    1.14
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
    com.apple.driver.X86PlatformPlugin    1.0.0
    com.apple.driver.IOPlatformPluginFamily    5.7.1d6
    com.apple.iokit.IOFireWireIP    2.2.6
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.driver.AppleGraphicsControl    3.6.22
    com.apple.driver.AppleHDAController    2.6.3f4
    com.apple.iokit.IOHDAFamily    2.6.3f4
    com.apple.driver.AppleSMC    3.1.8
    com.apple.iokit.IOSurface    91.1
    com.apple.iokit.IONDRVSupport    2.4.1
    com.apple.AppleGraphicsDeviceControl    3.6.22
    com.apple.iokit.IOAcceleratorFamily2    98.22
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.driver.AppleUSBHIDKeyboard    170.15
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    com.apple.iokit.IOUSBUserClient    660.4.2
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    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IOEthernetAVBController    1.0.3b4
    com.apple.driver.AppleThunderboltNHI    2.0.1
    com.apple.iokit.IOThunderboltFamily    3.3.1
    com.apple.iokit.IO80211Family    640.36
    com.apple.driver.mDNSOffloadUserClient    1.0.1b5
    com.apple.iokit.IONetworkingFamily    3.2
    com.apple.iokit.IOUSBFamily    683.4.0
    com.apple.driver.AppleEFINVRAM    2.0
    com.apple.driver.AppleEFIRuntime    2.0
    com.apple.iokit.IOHIDFamily    2.0.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    278.11.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.AppleKeyStore    2
    com.apple.driver.DiskImages    371.1
    com.apple.iokit.IOStorageFamily    1.9
    com.apple.iokit.IOReportFamily    23
    com.apple.driver.AppleFDEKeyStore    28.30
    com.apple.driver.AppleACPIPlatform    2.0
    com.apple.iokit.IOPCIFamily    2.9
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.pthread    1
    com.apple.kec.corecrypto    1.0
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    0xffffff81e2953ab0 : 0xffffff8001254c66
    0xffffff81e2953af0 : 0xffffff800125273d
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    0xffffff81e2953c50 : 0xffffff800122aa3f
    0xffffff81e2953c80 : 0xffffff800164e7dd
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    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:
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    Kernel text base: 0xffffff8001200000
    System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
    System uptime in nanoseconds: 92312174331163
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    com.apple.filesystems.smbfs    2.0.2
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleUpstreamUserClient    3.5.13
    com.apple.driver.AppleGraphicsDevicePolicy    3.6.22
    com.apple.driver.AppleHDA    2.6.3f4
    com.apple.driver.AppleBluetoothMultitouch    80.14
    com.apple.driver.AudioAUUC    1.60
    com.apple.driver.AGPM    100.14.28
    com.apple.driver.ApplePlatformEnabler    2.0.9d6
    com.apple.driver.X86PlatformShim    1.0.0
    com.apple.driver.AppleUSBDisplays    360.8.14
    com.apple.iokit.AppleBCM5701Ethernet    3.8.1b2
    com.apple.iokit.IOBluetoothSerialManager    4.2.6f1
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleIntelHD5000Graphics    8.2.8
    com.apple.driver.AppleHWAccess    1
    com.apple.driver.AppleThunderboltIP    1.1.2
    com.apple.driver.AppleBacklight    170.3.5
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.2.6f1
    com.apple.driver.AppleSMCLMU    2.0.4d1
    com.apple.driver.AppleCameraInterface    4.26.0
    com.apple.driver.AppleLPC    1.7.0
    com.apple.driver.AppleMCCSControl    1.2.5
    com.apple.driver.AppleIntelFramebufferAzul    8.2.8
    com.apple.driver.AppleUSBTCButtons    240.2
    com.apple.driver.AppleUSBTCKeyboard    240.2
    com.apple.driver.AppleUSBCardReader    3.4.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    35
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.6.0
    com.apple.driver.AppleAHCIPort    3.0.5
    com.apple.driver.AppleUSBHub    683.4.0
    com.apple.driver.AppleUSBEHCI    660.4.0
    com.apple.driver.AppleFWOHCI    5.0.2
    com.apple.driver.AirPort.Brcm4360    842.21.65
    com.apple.driver.AppleUSBXHCI    683.4.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleACPIButtons    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    2.0
    com.apple.driver.AppleAPIC    1.7
    com.apple.nke.applicationfirewall    153
    com.apple.security.quarantine    3
    com.apple.driver.CoreStorage    380
    com.apple.driver.AppleBluetoothHIDKeyboard    170.15
    com.apple.driver.AppleHIDKeyboard    170.15
    com.apple.kext.triggers    1.0
    com.apple.driver.DspFuncLib    2.6.3f4
    com.apple.vecLib.kext    1.0.0
    com.apple.driver.IOBluetoothHIDDriver    4.2.6f1
    com.apple.driver.AppleMultitouchDriver    245.13
    com.apple.iokit.IOEthernetAVBController    1.0.3b4
    com.apple.iokit.IOFireWireIP    2.2.6
    com.apple.driver.AppleUSBAudio    2.9.5f8
    com.apple.iokit.IOAudioFamily    1.9.7fc2
    com.apple.kext.OSvKernDSPLib    1.14
    com.apple.iokit.IOSerialFamily    10.0.7
    com.apple.iokit.IOBluetoothFamily    4.2.6f1
    com.apple.iokit.IOSurface    91.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.2.6f1
    com.apple.driver.X86PlatformPlugin    1.0.0
    com.apple.driver.AppleSMC    3.1.8
    com.apple.driver.IOPlatformPluginFamily    5.7.1d6
    com.apple.driver.AppleSMBusController    1.0.12d1
    com.apple.driver.AppleBacklightExpert    1.0.4
    com.apple.iokit.IONDRVSupport    2.4.1
    com.apple.driver.AppleGraphicsControl    3.6.22
    com.apple.driver.AppleHDAController    2.6.3f4
    com.apple.iokit.IOHDAFamily    2.6.3f4
    com.apple.AppleGraphicsDeviceControl    3.6.22
    com.apple.iokit.IOAcceleratorFamily2    98.22
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.driver.AppleUSBMultitouch    240.9
    com.apple.iokit.IOUSBHIDDriver    660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.6.6
    com.apple.iokit.IOUSBMassStorageClass    3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.6.6
    com.apple.driver.AppleThunderboltDPInAdapter    3.1.7
    com.apple.driver.AppleThunderboltDPOutAdapter    3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily    3.1.7
    com.apple.driver.AppleThunderboltPCIUpAdapter    1.4.5
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.4.5
    com.apple.driver.AppleUSBMergeNub    650.4.0
    com.apple.driver.AppleUSBComposite    656.4.1
    com.apple.iokit.IOAHCIFamily    2.6.5
    com.apple.iokit.IOUSBUserClient    660.4.2
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.driver.AppleThunderboltNHI    2.0.1
    com.apple.iokit.IOThunderboltFamily    3.3.1
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    com.apple.driver.mDNSOffloadUserClient    1.0.1b5
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    com.apple.iokit.IOUSBFamily    683.4.0
    com.apple.driver.AppleEFINVRAM    2.0
    com.apple.driver.AppleEFIRuntime    2.0
    com.apple.iokit.IOHIDFamily    2.0.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    278.11.1
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.AppleKeyStore    2
    com.apple.driver.DiskImages    371.1
    com.apple.iokit.IOStorageFamily    1.9
    com.apple.iokit.IOReportFamily    23
    com.apple.driver.AppleFDEKeyStore    28.30
    com.apple.driver.AppleACPIPlatform    2.0
    com.apple.iokit.IOPCIFamily    2.9
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.pthread    1
    com.apple.kec.corecrypto    1.0
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    Report generated 30 August 2014 15:15:00 BST
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        MacBook Pro - model: MacBookPro11,2
        1 2.2 GHz Intel Core i7 CPU: 4 cores
        16 GB RAM
    Video Information: ?
        Intel Iris Pro - VRAM: (null)
            Thunderbolt Display 2560 x 1440
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            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. iPhone
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        Apple Inc. FaceTime HD Camera (Display)
        Apple Inc. Apple Thunderbolt Display
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        Apple Inc. thunderbolt_bus
            Apple Inc. Thunderbolt Display
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        Mac App Store and identified developers
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        [loaded]    com.adobe.SwitchBoard.plist Support
        [loaded]    com.mac.adg.SquidMan.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
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        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.CS5ServiceManager.plist Support
    User Launch Agents: ?
        [loaded]    com.google.keystone.agent.plist Support
        [running]    com.spotify.webhelper.plist Support
    User Login Items: ?
        iTunesHelper
    Internet Plug-ins: ?
        SharePointBrowserPlugin: Version: 14.0.0 Support
        FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
        Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        Default Browser: Version: 537 - SDK 10.9
    Audio Plug-ins: ?
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
        Flash Player  Support
        Growl  Support
    Time Machine: ?
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 232.96 GB Disk used: 49.15 GB
        Destinations:
            Time Machine Backups [Local] (Last used)
            Total size: 2 TB
            Total number of backups: 17
            Oldest backup: 2014-08-27 22:21:24 +0000
            Last backup: 2014-08-30 13:56:19 +0000
            Size of backup disk: Excellent
                Backup size 2 TB > (Disk size 232.96 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU: ?
             5%    firefox
             3%    WindowServer
             2%    Spotify
             1%    coreaudiod
             1%    fontd
    Top Processes by Memory: ?
        524 MB    firefox
        164 MB    com.apple.IconServicesAgent
        115 MB    Spotify
        115 MB    mds_stores
        115 MB    WindowServer
    Virtual Memory Information: ?
        10.91 GB    Free RAM
        2.20 GB    Active RAM
        1.51 GB    Inactive RAM
        1.37 GB    Wired RAM
        1.46 GB    Page-ins
        0 B    Page-outs
    I'm running the latest OS X Mavericks - all updated to date.
    I've tested the thunderbolt display with a friends MacBook Air and I see no problems there.
    Any clues what is going on? Or it this latest Kernel Panic just a coincidence compared to my previous macbook?
    Thanks in advance!

  • MBP Retina display won't undim

    Last night, I fully dimmed the display on my MBP Retina. This morning, I hit F2 several times to turn the screen back on. No luck. I hit Return to make sure it wasn't asleep and again hit F2... nothing. The keyboard was lit, so I know it had power. I restarted... it chimed and the keyboard lit up again, but I'm still unable to get the display undimmed. Any suggestions?

    Well, OK, if it is completely dimmed, not just stuck on a low level, try pressing fn-f2 (function & F2).  If the box in preferences is checked, then adding "fn" may help. Worth a try if it works.

  • Auto dimming display/kb not working

    I need some help tracking down where this setting is stored. Here is the situation...
    I have 2 user accounts on a 2.4 Penryn MBP. When the computer is 1st booted the kb backlight is on and the display is dimmed to the same level regardless of the ambient light levels. When I log into MY account on this machine the levels remain and the light sensors are completely non-responsive even if I cover the speaker grills completely. I have both auto dimming check boxes selected in the display and keyboard system prefs.
    Now, if I log into my wife's account on the same machine, everything works just as it did before. Auto-dimming of both the kb and display back to normal.
    I have tried resetting the SMC, PRAM, trashing all prefs in my user folder, trashing prefs in the root library folder.
    Where are these settings stored? Any ideas on how to reset them?

    I really would like to know too where are stored the enable/disable auto-dimming display preferences.
    This setting is not scriptable, not programmaticaly accessible (Obj-C), not even stored in any .plist, because I have logged filesystem events and nothing is written to the disk when this setting is changed.
    It is really annoying ! I would like to access this setting by applescript for exemple. The only way to change it is by opening the System Preferences, then de Displays panel, then using the checkbox.
    Does someone have any clue on this?

  • My MBP Retina 15" shutdown when I plug it with Power adapter.

    My MBP Retina 15" will auto-shutdown when I plug it with Power adapter.

    Hi ...
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  • MBP Retina or Powerful Ultrabook?

    Hi, I've been a PC user all my life, but after working my way through the first iPod Nano, a couple iPod Touches, and now an iPad 2- I've grown to like the way Apple works. I'm finally at the point where I've decided to upgrade my 4-year old Future Shop sale Toshiba, which surprisingly has lasted me a good deal of time. However, I'm not a fan of the limited capabilities, the weight, and the fact that it very easily overheats (to nearly scalding temperatures), leading me to opt for my iPad most of the time. I'm a sucker for HD and quick boot-ups, so of course I fell in love with the MBP Retina when it was released. The only thing holding me back is the hefty price tag. Because of this, I began to research several ultrabooks and found that I could get the same specs (except for retina, but I'm fine with 1080p) and even a few bonus features (I would love a Blu-Ray drive and some accident-proof features) for half, or slightly-more-than-half of the price of the MBP. My favourite features of the MBP are the "little things"- fast bootup, magsafe, trackpad, and iCloud to work seamlessly with my iPad (which, i guess isn't really a "little thing"). I'm just not sure if these are worth the extra $1000 when I could just get an amazing PC.
    I plan to use this computer in the following ways:
    - Web browsing/ social networking
    - Homework (university... of course)
    - Entertainment (play movies, TV shows, etc)
    - Some video and picture editing (I have a Sony camera which records AVCHD, which edits best on Sony Vegas)
    - Running language software (i.e. Rosetta Stone)
    So anyway, I'm not a gamer or a hardcore video editor, but I would like to be able to do some editing and video playback with clarity and without lag. As such, I figure I really only need the i5, so the base model of the Retina is fine for me. But again, I could get a **** good computer with i5 for much less money than the Retina, so I'm looking for reasons to sway either way. Any thoughts?
    Thanks,
    tj

    Hmm...
    'll readily admit, I'm a bit of an Apple head, so always say YEAH GO FOR IT.
    However,
    I'd say be aware, if you aren't going to use the power, you may be better going for alternatives, but I'll give you a rundown of some pro's and cons for your usage.
    - Cold boots in 15 seconds flat
    - can play 4 1080p streams at once without lag or framerate drop
    - Photo editing on Aperture is excellent
    - Photostream means your photos are there almost instantly wirelessly (not with the camera of course)
    - Photoshop CS6 (when the retina patch is out) will look brilliant
    - I had a photo zoomed out to fill half the screen size, of a whole person, yet could still see individual hairs on the head.
    - Build, engineering, design and material quality unsurpassed in the industry (you cannot flex anywhere or make anything creak)
    - Logevity, just upgraded from a 2008 Air - which was still going strong with no visible wear or damage/scratches
    -Power, good graphics chip, switchable for battery life
    - Video editing is amazing (on Final Cut Pro - which is Retina ready) you can veiw full 1080p with the interface still visible
    Cons:
    - Lag - on 'best for retina' its great, on 'More space' scaling, if you allow GFX chip switching, will cause serious lag - forcing the GeForce fixes this
    - Other laptops will be great for your needs, and cheaper, but may not last as long
    - The next generation in a year will likely iron out the lag issues
    - Most programs are not yet retina ready - meaning they look... well... very dodgy indeed
    I would say the MacBook is a fantastic machine and you will not regret the purchase, it will last you a good 3-5 years and you will thoughoughly enjoy it.  It's an absolute joy to you and the trackpad and keyboard are brilliant.  The speakers are also great.
    However, you will likely get a notebook more than good enough for your needs, as you said, for much less money.  If you can happily afford it - get the Mac, they are some of the finest computers money can buy.  If it's a stretch - get a **** good alternative, you'll enjoy it equally and get great performance and some extra money in the old pocket!
    Hope this helped a bit anyway - if you have any questions, ask away, more than happy to help

  • MBP Retina Firmware Password Reset

    I purchased a MBP Retina 13.3/2.5/8GB/128GB back in Nov 2012 and all was fine.
    Last year I installed Orbicule Undercover software, in case it got lost & stolen and it recommended I set a Firmware Password, which I did and now I have forgotten that password.
    I want to reset my MBP but without the firmware password I am completely locked out at the reset screen.
    It works fine day to day, and I know the password to lock & unlock features or settings, etc.
    It is running the latest operating System, Yosemite. I have had no trouble upgrading the OS System as they have been made available.
    Many post say  to take the MBP to an Apple Store so they can reset it with a special CD/DVD, only my MBP has no optical drive.
    Clearly it is out of warranty coverage, as I did not purchase the extended warranty.
    I don't have the skills to take the thing apart, my past history with old window based laptops is not good! (Although I did have more parts left over when I was done)
    Does anyone know if I schedule a Genius Bar appointment, if they can help me? And the approximate cost they would charge me??
    I have my original receipt & packaging to show that it is mine, and not a stolen unit.
    Any Advice or information on the above questions will be gratefully received!!!

    You probably bought a Mac that was stolen. I sure hope a 2011 model, whether the Early version or the Late version (There was no MID 2011 model), would certainly sell for much more than $515. That should of been your first clue there was something up with this noteboook and the seller.
    Apple can remove the firmware password but only for the rightful owner.
    The best thing you can do is take back into an Apple store and ask them to look up the serial number to find the original owner, if possible, and see if there is any contact info for them and return that system to them. Yes you would still be out the $515 but you would be doinig the right thing. Do the right thing and the right thing happen.

  • A vote for the MBP Retina

    For quite a few months I monitored these forums to see how the new retina MBP would go over.  I do know that forums are usually the places were people with problems appear.  Rarely do you get people showing up and saying everything is just great.  So you need to take these forums with a grain of salt and use them to guide your decision making.
    So I followed the heat thread, the burn-in thread and a number of others.
    I'm a programmer by trade.  I use VMWare Fusion every day and I often need tons of RAM.  Flash disk is also almost required these days as I need to switch between things quite quickly.  So when the retina MBP was introduced my drool production went up about a thousand fold!   I've been working on the following models:
    A 2008 MBP pro 17" with a core2duo, 4gb RAM and a 256gb drive
    Sold that and got:
    A 2010 MBP pro, high-res 15" display core i7 with 8gb of RAM.
    In some ways the 2010 MBP was a dream machine.  The 8gb of RAM made it possible for me to open 2-3 VMs under Fusion and the high-res display made up for the loss of the 2 inches of display real estate when stepping down from the 17".
    The battery life on the 2010 sucked.  I NEVER got more than a couple of hours out of it.   I also noticed that even after a nice fresh clean Lion install with few programs and processes the processors worked hard.  This machine got hot and burned through battery power like a million candle spot light.  Still it was a great machine and I did millions of lines of code on that machine.
    But since the introduction of the retina MBP with its 16gb of RAM and the big flash disk I've been making a mess of my desk whenever I visit Apple's web page.  I was trying to temper that with a belief that as a first gen re-work it is bound to have some issues.  So I'd go over to BestBuy and play with the machines there.  I often got strange looks from the Apple Best Buy guy and I think he sort of came not to like me because unlike most of his customers I was in the system prefs changing settings playing with terminal windows and I don't think he appreciated what I was doing.  I didn't care.  I wanted to get a feel for the machine.
    So last month I made a pitch to my boss to let me do an upgrade.  He finally relented and about 2 weeks ago I placed my order.  My MBP retina arrived on Monday.  So right off the bat I need to qualify my statements here with the fact that I've only had mine about 3 days.  Certainly not long enough to find all of the problems.  But here is my impression since getting this machine.
    I opted for the 15" retina, 2.6gHz, 16gb RAM, 768 Flash Drive.
    When I received the unit on Monday I loaded it up with my editors, compilers, programs from the AppStore, music, etc.   Of my 768 I'm down to about 210gb free which is plenty.  I was expecting to use more.
    The first thing I must confess about this new machine is how quiet the processors are.  I installed iStat Menus which I like so I can monitor how my MBP is doing.  With my 2010 just running a single VMWare Fusion VM had the processor at about 30% and the fan running say 3500 RPM.  It was hot and noisy.  This new machine, as I type this post has two VMs open.  A Windows 7 32 bit, and a Windows 7 64 bit.  I'm also listening to iTunes, I have mail, google chrome, calendar, contacts and a number of other apps open.  As I sit here the CPU activity almost non existent.  The rMBP isn't even struggling in the least with this load.  In direct comparison my 2010 MBP would have 30-40% CPU load and the fans would be screaming away, not at full bore but really loud. But here I sit with this new machine and it is quiet, only very slightly warm and I'm doing what I "normally" do.
    For this alone the upgrade was CLEARLY worth it to me.  The computing horsepower in this machine is insane.
    My unit came with (heaven forbid) the LG display that everyone in the "burn-in" thread says is HORRIBLE and some of these guys have gone through 5 or 6 replacements to solve their burn in problems.  I don't doubt they've had these issues.  I don't doubt they exist.  I have none of them.  This display is freaking amazing!  
    Now I've heard it said that the IR (image retention, ghosting, burn-in) can take weeks to appear.  So I'm not out of the woods yet.  But at this point in time the display is simply awesome and with the background I choose I see ZERO ghosting.  I'll say it again.  This display is freaking awesome!
    Now I'm not a graphic artist and I cannot and will not try to tell you if my color point is correct for the white or not.  What I can tell you is that this display looks good to me.  I can read even the smallest text easily.  The clarity is simply amazing.  I'm 55 and have certainly reached that age where my eyes work overtime.  I wear progressive glasses and I'm not having any trouble at all with the display.
    The only thing I could point a finger at is that this new retina display is bounded by a black area that for my eyes is the same color as my background.  I've found myself trying to slide windows into that area and being shocked that they are disappearing (because the display physically ends there).  This is just something to get used to or I could set my background to be a little lighter.  Anyway this is a pretty damned small negative if I must say so.
    Ok on heat.  As I mentioned above this machine just idles along 99% of the time so there is little heat being produced.  I'm not doing nothing either.  In my Windows 7 VMs I'm running compilers and when the are cranking on code the Windows CPU is showing 100% while the rMBP registers this as like 5%.  Not sure I understand how that is working yet but I see no speed loss in my VM and yet my rMBP is just coasting even though Windows is registering 100% CPU.
    The airflow on this new computer is to take air in from the sides and dispense the hot air out a vent in front of the display.  I personally think this is a design flaw.  I think this may be causing some of the burn in/ghosting issues because the computer is venting hot air right at the display.  I personally would have vented it out the back beneath the screen but perhaps the latch as it is designed for the rMBP may make that impossible.
    But as an engineer I have an idea for a way to fix the heat on the LCD panel issue.  It would not take much to make a small plastic piece that sat in that hinge area and took the outgoing air and sent it to the sides way from the panel.  I'm not gonna design this but if the heat really is the issue this simple $2 piece would probably save the panel.
    So my take is this:
    For me personally and acceptance of anything is a very personal choice, the retina MBP is exactly what Apple bills it to be.  The best, more amazing laptop I've ever owned.  It is cool (temp wise), fast (amazingly fast), small, thin, light, has an amazing screen visually and I predict this computer will satisfy my needs for quite a few years to come.
    I will not berate or downplay the issues some have had.  I honestly believe there have been bad retina MBPs.  Bad screens.  Heat issues.  Failures.  They happen and those people have suffered and I hope Apple will make it right for them.  But I'm one to say that my unit more than satisfies my goals and intents. Like any piece of machinery it has its small issues.  I'm sure my screen will have some IR.  I'm sure my unit will get hot but so far it doesn't work even 1/4 as hard as my older 2010 MBP.
    So my point to everyone is make your own choice.  Do not let the threads you see in these forums convince you that your retina MBP will be problem ridden.  Just because other people see and are bothered by a problem you might not be and the problem may not exist on your retina MBP.
    For me, this machine is simply amazing.  I can only hope my panel does not suddenly start to show massive ghosting.  I do plan to keep a close eye on that and on the heat.  But right now I'm not expecting issues.
    Good luck in your purchase and also to those that have purchased and are not satisfied.

    I need to add just one more thing and that is on battery life.  Last night I sat with the rMBP on my lap installing software, surfing the web, answering emails for close to 4 and 1/2 hours.  At the point I took it back to the charger it still was showing a computed battery time remaining of 3.5 hours.
    Today I had two VMs open and took the machine of the charger and sat outside with my dogs for about 30 minutes.  During this time I was working in both VMs, editing and compiling code.  My battery life estimate showed a good solid 4 hours. 
    This is roughly 6 times greater than what I had with my 2010 MBP and it too had a SSD.  I am not sure why but this retina MBP just seems to not work as hard doing anything that caused my 2010 MBP to struggle.
    While the battery life is certainly better than I expected it is clear that load can change that very rapidly. So I think I still need to visit clients with an external battery or charger in hand.  But I don't think I will be quite so scared that my laptop will simply run out of power before I can even get it plugged in.

  • How long is your shutdowntime from MBP Retina 13" ML? (and more)-Please help!

    Hello everyone,
    I have been searching in this Support Community for a while, but I cannot really find a solution/answer to my issue(s):
    Note: If you do not feel like reading my whole story, PLEASE only post your shutdown time from your MacBook Pro Retina 13", 2.5GHz, 8GB with Mountain Lion.
    I have bought a new MBP Retina 13", 8GB, 128GB (basic model) at the 23rd of DEC 2012 and I have not got the chance to really use it because it keeps getting problems (trackpad was not working well, battery health never 100%, shutdown time of 23secs and more - will tell). Called Apple Care within 5 days: Told me this all is not the way it should be, advised me to go to the Apple Store to let it check (traveling time for me is about 2 hours).
    Went to the Apple Store in Amsterdam (I live in the NL) with these issues (bought this MB at a reseller abroad though - cannot go back): Genius told me some hardware should be replaced because this is not a software problem (tested). I mentioned the DOA Policy, because I did not even got the chance to use my new precious rMBP and I mentioned this problem within the 14 days. He told me I could NOT get a new rMBP from them, because I did not bought it straight from Apple (Apple Store online/offline). Okay fair enough, I let it repaired: new SSD 128GB including top case, new trackpad, new battery. Found it a little bit doubtful to replace this kind of hardware from a 2-week old rMBP.. Picked it up 7 days later.
    Tested it somewhere in a quiet place nearby the Apple Store. Trackpad was working as it should be, battery health was 100%, shutdown time was still 23 seconds.. Rebooted that thing, waited for 5min (staring at it) and shut it down again; 23 seconds. Started it up, opened only Safari and iPhoto, shut it down right afterwards, 23 seconds.
    Went straight back to the Apple Store. Told a Genius at the Bar what was going on. He tested it, told me this is NOT normal. Took it to the technician room, they tested it for like 15min, came back with the technician man, told me that this was NOT normal, BUT they could not find what causes this and told me they have never seen/heard this issue before. Got the 'manager' to talk to me (his nametag did not tell he was the manager though) and suddenly it was a 'non-issue' and told me to go home..?!
    I told him the whole story - again, mentioned that I had also shut down some MBP Retina's 8GB in different Apple Resellers and this particular Apple Store, and ALL shut down within like 3-5sec. He said I could not compare these models with my rMBP because those probably (probably) are all demo models. Okay, so what is he telling me, that I got fooled by Apple; their show models are working better than the one I bought?
    Anyway, got over this, I thought if everything is working well then I just leave it this way. Then two days later the battery health drops to 98% with 2 load cycles, and System Information and Coconut Battery gave a different battery charge than the one in the right upper corner of my screen (5% higher on the screen).
    Also, my storage gets fuller and fuller by the day, while my rMBP is still empty from files. The only thing I did was installing iWork '09, MS Office 2011 and Coconut Battery. And the only thing I did those days was surfing around to find answers for my issues (instead of studying). So only Safari has been used. My storage space left at this moment is 88GB from my 128GB, so what is happening? I checked a lot about this at this Community, tried a lot, nothing works.
    And third, my shutdown time is still 23 seconds, while a friend of mine owns a new MacBook Air 13", 4GB SSD, Mountain Lion and his shutdown time is like 4 seconds. All my Macs with Mountain Lion shut down within like right away, 4 seconds. And they do not even have SSD and 8GB. So how can this be 'not an issue' (manager did not used the word NORMAL) with my NEW rMBP?
    I am familiar with working with Apple Products since a very long time, I have been using iMacs and other MacBooks for the last 6 years and I have never (ever) had this much trouble with an Apple product. I am highly disappointed and I think I have the right for a new rMBP - since replacing 3 major hardware parts, speaking with Apple Care for 6 times and going to an Apple Store twice, within ONE MONTH is not solving all these problems. I think a MacBook worth €1800 (in the NL) should not be like this!
    Thank you for reading this whole story. I thought I should tell you everything in detail so you have all the information you might need to help me out with maybe one of these problems.
    I thank you very much in advance!

    Well to update my own thread just for the people who are reading or for the people who are also searching for an answer:
    I was sick of it that Apple Care told me to go to the Apple Store and Apple Store told me to call Apple Care.. So I decided to tell my story to.. Tim Cook. I know.. but I did email him, and I know.. he won't be reading those emails himself. Anyway, wasn't expecting to hear anything from Apple HQ any time soon, but it already gave me a better feeling to email this.
    The very next day I got a call from the Apple Store right away: I was getting a new rMBP! And I am typing on it right now. Everything works perfectly fine and the shutdown time is sometimes 3-4 seconds and sometimes it takes a little bit longer, like about 20 seconds.
    But the shutdown time wasn't the only issue that I emailed for - I know this thread was about the shutdown time so I am coming back on that.
    The conclusion I can make based on my experiences with Mountain Lion on different Macs in this house (and my two Retina's I worked on) is the same as what already is mentioned before; it has to do with Mountain Lion.
    BUT, in MY case and the reason why I opened this thread, it was NOT Mountain Lion. It was my rMBP for sure.

  • My MBP display is not working.  Need to move data to new MBP Retina.

    Hello.
    My 3 yr old MBP display failed (display just showing vertical and horizontal lines).
    I bought a new MBP Retina today.
    Genius Bar told me to simply attach FireWire, then press "T" on old MBP to boot in Target Mode.
    Then, look for old MBP HD icon on new MBP Retina desktop.
    I cannot find old MBP icon on desktop.
    I cannot transfer data from old MBP to new MBP Retina.
    Any help would be appreciated?
    Ken

    Genius bar told you right - you need to start your old MBP up into target mode (booting while hold down the T key) but you need to have the right FireWire cable hooked up to the machines before you boot either. What year is your old model? Does it hve FW400 or FW800?
    Here are the instructions from Apple - http://support.apple.com/kb/HT1661. Take a look at it and see if it helps. Also make sure that you have the Finder set so that external and remote disks will show up on your Desktop. When the disk mounts you can either just copy over files or, if you want to transfer accounts and associated directories, use Migration Assistant in your Utilities folder to copy over the info.
    Good luck - call back if it's not working.
    Clinton

  • Western Digital USB3 external hard drive (attached to new MBP Retina) seems to randomly "eject" itself when I'm trying to back it up via time machine. When this happens, I can't even shut my machine down properly. Ideas?

    The backup process will run for sometimes 30 minutes or more. But, it's as if, at some point, the drive just can't be found. I get the message "this drive was ejected improperly". When this happens: my machine won't shut down, disk utility won't run. I have to press and hold the power button to force a shut down. Any ideas what's going on here? A MBP Retina issue? A USB3 issue? A western digital issue (although this drive has been functioning fine on old MBP)?
    Thanks!

    When you say that you've applied the latest 'patch,' I'm assuming that you mean the latest (July 18) software update for mid-2012 models? It was supposed to address some of the problems with the USB 3.0 ports. I don't think that, in most cases, it's a problem with the drives themselves (USB 2 or 3), rather it seems to be a port problem.
    If it wasn't fixed for you using the July 18 Software Update the only thing I can recommend at this point is to see if Mountain Lion - soon to be released - will be able to fix the problems. If not, I would take your unit back to the Apple Store and let them know that you are continuing to have problems with the USB 3.0 ports. They may offer to switch out your logic board, etc.
    Good luck,
    Clinton

  • How do I create a bootable USB Drive to install Windows 7 on a MBP Retina

    I'm trying to install Windows 7 on a MBP Retina.(I'm running Mountain Lion)  I followed BootCamp's directions to create a bootable copy of Windows on a USB Flash Drive.  When I go to install, Boot Camp creates the partition, but I get a Windows black screen that says that "there is no bootable drive - hit any key".  I have to force shut down, because hitting any key does nothing.  I tried the Bootcamp directions at least 3 times, but have been unable to get the USB Drive to start up the Install program.  Any help would be greatly appreciated.
    Thanks
    Joe

    Disconnect all external drives. Only have the the USB flash drive connected.

  • How to install OS Lion on MBP Retina?

    how to install OS Lion on MBP Retina? It is very necessary for me the program does not work correctly by 10.8!

    If your computer came with Mountain Lion pre installed it is not possible without damaging your system.
    Older versions of Mac OS than what comes with your computer

  • MBP Retina and Loginox1.0.6B6 on Mac OS 10.7.4 cause Icon bug

    Hello,
    just want to inform you. I had this icon bug and apple told be to reinstall  the new MBP Retina. I have reinstalled and the bug come again. I have informed the Loginox Support team aswell. If you restore back to the default image in Loginox the bug is gone. All Icons such as forward and backward or fullscreen will be deformed. Take a look at the screen shots.
    Here the Icon bug:
    Before:
    After:

    Hi Spillerz,
    the new verison of Loginox should be working. I donot use it anymore after the issue.
    Important is a reboot after changing to the default, and all should work.
    Mad73

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