Auto-Link-Load to iTunes store, broken in FireFox

You know how on a webpage there could be a link to the
iTunes store, and you click it, and it opens a new page
and for a fraction of a second you see this message...
"One Moment Please.
Connecting to the iTunes Store.
Loading
If iTunes doesn't open, click the iTunes application icon in your Dock or Windows Task Bar."
and then it automatically opens iTunes ? (and goes to the item your were looking for)
---> Well, my problem is, this process will open the previous version of
iTunes (the verison 8.0.2) and not the current version that is iTunes8.1.
and then that earlier version will say the iTunes library is too new and
that it can't continue to open.
If you say to remove version 8.0.2 well, I did that and then I get this
File Not Found message in FireFox...
"Firefox can't find the file at itms://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=blahblahbl ah-mscache=1."
Any ideas of what is going wrong here and how can I fix it?

Still haven't been able to resolve this.
Links to iTunes music store or AppStore produce an error in Firefox on my system.
For an example of the "Link" and action I'm talking about, please visit here... http://www.isynapp.com and click the gray-white "AppStore" graphic badge and it will automatically launch the iTunes application.
This function is what is not working on my system.
I get an error in Firefox ...
File not found
Firefox can't find the file at itms://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=309686623& mt=8&ign-mscache=1.
Any ideas?

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Unable to load the itunes store!

Everytime i load up itunes and i click on the itunes store, it just comes up with the loading screen and nothing else. I have tried searching for hours to find a fix for it. i have run dianostics and it says that the secure link to the itunes store has failed. Please help! Thanks.
Here is the diagnostics report:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)Dell Inc. Inspiron N5110
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 00C9AB1C03538C00
Current user is not an administrator.
The current local date and time is 2012-05-15 21:15:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 (x64) is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {48664807-4115-43FA-9144-8FC3348F8443}
Description: Microsoft Virtual WiFi Miniport Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {8AFEE404-0D8C-4586-9C3A-4F24E5C6D982}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {42EC7103-57A0-4FCB-8E17-4EB6F7EA88EA}
Description: Intel(R) Centrino(R) Wireless-N 1030
IP Address: 192.168.1.91
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Tue May 15 20:30:16 2012
Lease Expires: Wed May 16 20:30:16 2012
DNS Servers: 192.168.1.254
Adapter Name: {FD885E63-9D49-4669-B5BF-E5034F3C6559}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {BE3EA134-39CB-4001-A69A-B760840DFCA0}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-01-07 14:35:01.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Missing "Show Links to the Itunes Store" in Preferences Tab

Mornin! After installing the new itunes 10 i noticed that the link next to any Podcasts title in my library to go to it`s itunes homepage is no longer there.The "Show Links in the Itunes Store" command and check box is missing in the Preferences-Edit-Window in itunes.How do i get it back? I have uninstalled and reinstalled itunes with no effect-still missing! Help!!!

Have you had any luck with Apple Support? All i get is the canned email message with links to information not about my problem.

I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
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ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Why my itunes can't link to the itunes store? my internet is functional.

why my itunes can't link to the itunes store? my internet is functional.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Failure of the secure links to the iTunes Store

Problem Itunes Store
failure of the secure links to the iTunes Store
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Care to give a little more information? Like maybe exactly what you're trying to do when the problem happens, the exact error message that appears, how long its been happening for, what steps you've already tried, etc.
These types of details can really make a difference when asking others for good troubleshooting. Since you are on a Windows computer though, a good place to start is these articles:
iTunes for Windows: Network Connectivity Tests
http://support.apple.com/kb/HT3204
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/ht1527
iTunes for Windows: Connection issues when using Internet filters, accelerators, or firewalls
http://support.apple.com/kb/ts1379

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everytime I try to open the store it endlessly says "accessing iTunes store" but it never opens.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
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I have windows XP and intunes IS installed correctly. When try to load the itunes store or Ping through itunes, it loads halfway than freezes everytime. I can load every other tab (Library,Downloads,Purcased) and load just fine. I even unistalled and reinstalled but no luck. Any Ideas?

Same problem here, itunes loads halfway, then basically stops at a blank page which is where i started at to begin with.
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http://support.apple.com/kb/TS1368
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Maybe someone can help me with this?
I am trying to get our church's podcast working right in iTunes. The problem I am having is that the links to the audio work fine on the itunes store page, but when I subscribe to the podcast, they stop working.
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It would be simpler just to post a link to the URL for the iTunes page for your podcast. In that page, justcontrol-click the podcast image and select 'copy URL to clipboard': then you can use that to make a link on your page which will take people straight there.

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tt2

Use this link to send iTunes Store tech support email

I finally found the page to email Apple for tech support re: iTunes Store not connecting this weekend:
http://www.apple.com/support/itunes/store/connect/
(the web form to send for tech support for iTunes store connection problems is at bottom of page)
Everyone with the iTunes Store not loading using 7.0.1, please take the time to email Apple and request help.
I just did...
thanks
Powerbook G4 17 Mac OS X (10.4.8) itunes 7.0.1

After spending the better part of the morning on the phone with my ISP Comcast, in Memphis, TN they swear it is not their issue. They had me run several tests to the modem, internet speed and browswer and according to them, it was all fine.
Because the the music store is the only feautue I cannot open
(no problems accessing other websites), they feel it is an Apple issue, with iTunes in particular. I am inclined to agree since I was able to access the music store briefly this morning.
I would encourage everyone to contact Apple by email. If enough people do so, they will have to fix the issue if it is an Apple problem (imagine how much business they lost this weekend from people being across the country being unable to buy music), If it is not an Apple issue, they can certainly exert some pressure on the ISP's regarding the connections.
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I had the same issue on Vista and started researching this after being unable to sync my iPhone4 or access the iTunes Store after upgrading iTunes and Safari. Found a thread here that gave me the tip to uninstall ALL Apple software and then reinstall it all. This includes QuickTime, Application Support, Mobile Device Support, Bonjour, etc.
I tried uninstalling and reinstalling (and burning about 3 hours in the process) all the software I had uninstalled. However, after I had installed iTunes and before I installed Safari, I started iTunes to see if I could access the iTunes Store and I could!
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1. Uninstall all Apple software
2. Reinstall ONLY iTunes package

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Message was edited by: jacksTLOS

Auto-Link-Load to iTunes store, broken in FireFox

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