Auto-Lock Feature incomplete, there is no "Never"-Option available (OS 3.0)

Question

Hello
since today i've got a Problem with my settings menu:
When i go to Settings, General, Auto-Lock I can only select Timeouts between 1 and 5 minutes, but the Option "Never", isn't available anymore.
So it isn't possilbe that the Display stays on until manual switch off by pressing the hardware button.
Usually i used this function, when I was driving car and listened to Music on the iPhones iPod. For navigation-apps this option is also very nice to have.
I've read in other forums around there in the internet, that some other users have similar problems, but none of them has the final solution.
I found out the following:
when i go to Settings, Mail,Contacts,Calendars, then Select my Exchange-Account and turn the three switches "Mail,Contacts,Calendars" in the following menu off.
Then the Option "Auto-Lock", "Never" is available again... yippie!
BUT: as soon as i switch on my Exchange again to sync data with the server, the option "Auto-Lock" "Never" is again not available and doesn't appear in the Options-list.
Anyone any idea??? I think its a Bug in the new OS 3.0, because i didn't have this behavior before. It appeared for the first time about 1 week after updating to OS 3.0
Thanks a lot for your support in advance!!!!
Roland
Message was edited by: suparol
Message was edited by: suparol

Answer 1

So i've read some of the posts on this forum, but the most critical part of this problem is in my opinion, that there is a stand-alone iPhone Feature (in this case Auto-Lock), which is affected by Exchange-Server settings that are not fine-tuned for the iPhone.
I think many other exchange users like me also have only a hosted exchange account, where it isn't possible to change the server settings on the go.
You have to contact your Exchange provider in this case and ask him to change the settings. This settings are of global nature for all users of the Exchange server, not only for those who use an iPhone with the Exchange server. So I think some of the Hosting-Providers are not willing to change their Default-Server-settings because of security-reasons.
BUT: (and this is what makes me a bit angry)
If Apple says that the iPhone supports MS Exchange, then it must also support the password and security Settings of the latest supported Exchange-Server-System.
And furthermore it should not affect basic-iPhone-functions such as Device-Auto-Lock and so on... If there is a solid software architecture which is fully tested and bugfixed, this should NEVER happen.. In other industries e.g. automotive you couldn't sell software with bugs like this one.
Just imagine you have a car on which the engine always turns off automatically after 1 minute TimeOut, just because you are hearing the wrong Radio-Station. If you disable the Radio or tune to another station, the engine stays on, as long as you want that by turning the ignition-key on/off.
Sorry about my frustration, but it's really annoying for me...