Auto-Reaction E-mail is not working:

HI Basis gurus,
I am setting up a fresh configuration with Solution Manager.
Central system is solution manager 4.0.
Auto-Reaction E-mail is not working:
I have set Z_ccms_Onalert_email with the following parameter
Parameter name Parameter value
SENDER userid from client 000
RECIPIENT my company e-mail Id.
RECIPIENT-TYPEID U
for the below MTE:
Properties of DEV\r3dev_DEV_00\...\Background\Aborted
MTE class R3BPServerSpecAbortedJobs
when I check in CCMS Selfmonitoring it shows:
Node name (MTE) DEV\MoniInfra_r3dev_DEV_00\...\DataSupplier\Log
System DEV
Context MoniInfra_r3dev_DEV_00
Object name DataSupplier
Short name Log
Status ACTIVE
Alert text Document <CCMS alerts DEV 20050808 041658> could not be sent
Line-Id in Message Container 0000000243 0001149437 1123489018
VAR 1 CCMS alerts DEV 20050808 041658
VAR 2 CCMS alerts DEV 20050808 041658
VAR 3 CCMS alerts DEV 20050808 041658
VAR 4 CCMS alerts DEV 20050808 041658
I also tried creating seperate MTE and added
Properties of DEV\r3dev_DEV_00\...\R3Abap\Shortdump
MTE class R3AbapShortdumps
With Auto-Reaction Methor has ccms_Onalert_email with the above parameter.
But the e-mails are not triggered.
I checked ccms_selfmonitoring and found below error message:
Node name (MTE) DEV\MoniInfra_r3dev_DEV_00\...\Tooldispatching (short running tasks)\Messages
Context MoniInfra_r3dev_DEV_00 Object name Tooldispatching (short running tasks) Alert text Unable to set runtime status for data collection method (RC = 253), MTE: DEV\r3dev_DEV_00\...\R3Abap\Shortdumps
Line-Id in Message Container 0000000222 0001068279 1122993022
Also send_internet_mail Job is running every 10mins.
Please provide solutions for this.
Thanks in advance
Pradeep

Hi Pradeep,
Can you send e-mail at all from the ssm 4.0 ? Are there any mail hanging in scott ? Are the MTE's reporting at all? May be a stupid one but you say
I have set Z_ccms_Onalert_email with the following parameter
and then
With Auto-Reaction Methor has ccms_Onalert_email with the above parameter.
But the e-mails are not triggered.
Is the no Z_ a typo in the post or is this a typo in you're system ??
Lando

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