Auto Record in Software Simulation

Hi, I am attempting to create a software simulation of CATIA
V5.
Only the first frame gets recorded. No mouse activity or
selections frames are created after the initial frame. Then the
only way to end/save the session is to activate Captivate in the
task bar.
I have tested the Software Simulation Auto mode with other
softwares, Maya, Max, and Adobe products, and it seems to work ok.
Problem is, CATIA V5 is my focus software.

I get mouse clicks, and the associated sound, sporadically,
about every fourth or fifth action.
The only way to stop the Captivate 4 session is to first
select the Captivate button on the task bar, then I can select the
"End" button and the session ends.
Full Motion Recording catches more of the action but still
not all.
For Example:
I Select File, the action gets recorded
I select New, the action NOT recorded
This brings up a new project window, the window is recorded
I select part out of the options list, action NOT recorded.
This is a bit frustrating because C4 works with other apps
but CATIA V5 is the ONE I need to record.

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Can I show quiz results in the recording of software simulation?

Hello, Everybody, I'm using Adobe Captivate 7. I want to show quiz results after recording the software simulation. If the recording type is training, the user need to click for the instructions. When the user's click is wrong, the captivate will show the failure message and I want to reduce my score due to the wrong click. Please give me a instructions. Thanks!!!

Please do not double post issues.

Captivate 8 - Issues with correct recording of Software Simulations in monitor 2 (of 2)?

I've been recording Software Simulations in monitor 2 (screen 2 of 2) and an application in monitor 2 to produce automatic demo, assessment and training output. It should be possible but the system doesn't capture all recordable actions (the result is 1 slide for each of demo, assessment and training versions with the ‘final’ screen view and one mouse movement). However if I shift my recording area to screen 1 (i.e. monitor 1) there are no issues. It can be worked around, however is there some other set-up option I'm overlooking?
Thanks in advance for any input.
Jenny

Thank you so much for posting your question. I would have never stopped to think that which screen I was trying to record might make a difference. I was having huge issues with a software simulation not capturing all the necessary screen changes (on Monitor 2), but after reading your post, I moved it to Monitor 1, and it's working as it should again.
You just saved me lots of frustration.

Only last slide showing when recording a Software Simulation in CP5

I'm working on a series of lessons about a database application. I've recorded 3 lessons with no problems. Of course today is different. I've set CP5 up to record a new set of screens and when I finish recording only the last slide is showing up on the filmstrip. I've checked and it isn't on FMR. Any ideas. I've ran through the simulation 3 times making sure I've clicked somewhere on each screen I want it to capture and no luck.
Thanks for any and all help.
Susan

I have the sound turned down since I work in a cubical.
The problem resolved when I rebooted the computer.
Thanks
Susan Wright (Equilady)
Remember, the mighty oak was just a nut that held its ground.
http://www.equilady.com

Getting Accessiblity Error Message before Recording Software Simulation...

In Captivate 7, I go to start a brand new software simulation (chrome screen) in OSX and I get the following error message:
Before recording application applications, select 'Enable Access for Assistive devices' in 'System Preferences' > 'Accessibility'.
The pics below show the red screen capture box and the error I get when I try to capture when trying to capture the screen. Also included is a pic showing accessibility is enabled.
I have no idea where this is coming from.

...and here's the answer:
http://captivatecrazy.blogspot.com/2014/01/record-new-software-simulation-in-adobe.html

Captivate 7 Software Simulation no longer records.

I've been using the software for months. Now all of the sudden when I try to record a simulation Captivate will not capture mouse clicks or movements or screen chaanges. The only things I can get to record are keystrokes. i.e. typing, TAB, Enter.
I'm using Captivate 7 64bit on windows 7 64bit.

The problem I had sounds similar to yours. When I attempted to record a software simulation on my secondary monitor, Captivate would capture keyboard-based actions and manual requests for screen shots (Prt Scr), but it would not capture mouse-click actions. The solution I found for this problem was to move the recording window, the red rectangle, to my primary monitor. Once there, all actions, including mouse-click actions, were recorded. I even found that I could switch which monitor was my primary monitor and Captivate would record normally as long as the recording window was on my system's primary monitor.
Hope this helps.

Captivate 5.5 Software simulation video crashes when adding audio recording

I run Windows 7 and Adobe captivate crashes after trying to start a audio recording in software simulation. My simulation is ready and the moment, I click the "record audio" button, the application freezes and I have to go to end the application via Task Manager.
Solution approaches:
I have started Captivate as administrator and that didn't help.
I have then tried to look up my preferences but didn't find any files which i could identify as preferences.
I have already tried the solution in the Note below (http://forums.adobe.com/thread/759455)
Help please.
Thanks,
A

I am having similar issues, but with the internal speach generator. I have both simulation and demonstration videos. I was able to enter text and convert to Paul's voice without issue, but the minute I tried to add closed captions Captivate totally locked up. And now when I try to do any sort of audio edit, no matter which method of access to the audio (using Audio - Audio Management or Audio - Speech Management or the Add/Edit Audio buttons in the Properties window or using the Closed Caption button in the Slide Notes tab or double click the audio wave file in the Timeline tab) Captivate totally locks up. I was originally able to create 1 file with closed captions but now it also locks up when I try to edit and no other file will let me add CC or use the Audio edit features.
Captivate 5.5, Windows 7; run captivate as admin or not - no difference. Run captivate on my primary or secondary monitor - no difference; run captivate with or without other applications open - no difference.
When I force close using Task Manager I did get a CpDump file that was created. Not sure what to do with that...I submitted a bug but have heard nothing back.
I did follow the steps in the earlier referenced link about deleting the preferences. I also did not find a specific file/folder labeled preferences but my IT group said it was OK to delete the entire final folder in the referenced chain (Captivate 5). Once I did that, I had access to my Closed Captions again and could edit the audio.

Software Simulation - Recording in Citrix Desktop Viewer

Hi,
I have to record several software simulations for a customer via a remote connection via Citrix Desktop Viewer. The application to be recorded is a web based app in Internet Explorer.
Normally when I recording these kind of videos locally I choose to record the Application Region thereby removing the fact that it is Internet Explorer or indeed any other browser.
I was wondering if anyone has come across this kind of scenario and has any tips or suggestions for capturing the application region in a remote window setup.
Thanks in advance.
D

@ RodWard:
If that is the case then I honestly don't know / think this can be done within Captivate!!
@ OP:
Somebody else who seems to have a similar issue:
http://www.calguns.net/calgunforum/archive/index.php/t-783622.html
Resources that might be useful to you:
http://helpx.adobe.com/captivate/using/system-audio.html
http://helpx.adobe.com/captivate/using/record-video-demonstrations.html
http://helpx.adobe.com/captivate/using/record-video-demonstrations.html#add_audio_to_a_vid eo_project
http://helpx.adobe.com/captivate/using/edit-audio.html#edit_audio
Cogito, ergo sum - René Descartes .

How do i remove popups in software simulation - captivate 8

Hi,
I have recently moved to captivate 8 - straight from captivate 4. I have recorded a software simulation and am now in the process of editing it. On some screens captivate has captured the popup messages you get when you hover over a button or link, in the past in captivate 4 i would copy the background out of captivate, remove the pop using paint or photoshop and paste the edited background back in to the simulation.
In captivate 8 i finding i am unable to do this. When i preview the screen capture the pop up message appears, however when i look at the background there is no pop up. It seems to be there as part of the screen capture, if i use the skimmer to run over the timeline the popup appears in the last few seconds, if i trim the slide of the seconds the pop up remains. I have been unable to find any options for removal of the pop ups.
Does anyone have a solution for this problem?
Thanks
Glenn

Yeah, somehow those tooltips are animated in the background slide.
My fix: edit that background slide in Photoshop, ensure it shows what you want (i.e. not the tooltip), copy (or save) that flattened background image, back to Captivate, create a new slide after the 'odd' one, paste the background slide (merge with background), copy over any other elements from the 'odd' slide...then delete the odd slide.
There is an option to capture tool-tips or not, I believe, in the capture setup/preferences...

Software Simulation Issue

Got a weird one on a colleague's system. When she records a software simulation or a video demo, the file saves as a single slide. The settings are as seen below for recording:
All other settings are at the default parameters. Any ideas as to why she's getting a single slide output?

Hey, Lieve! I know it was a software simulation - we set it up, opened up the recording window, rechecked the settings, recorded - and came up with this. I use the video demo settings quite a bit - the timeline on this only shows a default 3 second slide, not a full video recording.

Software Simulation Timing

I've just started working with software simulations and am noticing that the timing is off. Basically, the mouse movements aren't matching the screens; it's like the screens are a step ahead of the mouse motion path and clicks. Any suggestions?
(Version 6.1.0.319)

No, only on this one. I'm the onely captivate user here.
To elaborate:
If I record a software simulation on my 2nd or 3rd monitor, the playback begins at step 2 of the process, but the mouse still follows the path for step 1.
Assume that I'm recording a software simulation that demonstrates how to create a new email message in Outlook. When I create the simulation, I begin by showing the mouse click the "New Email" button, which opens the new message window; I then fill in the To, Subject, and Body content and then end the recording. In the software simulation playback, the new email message window is open immediately, yet the mouse path still shows me clicking the New Email button. If I record this same process on my primary (laptop) monitor, the playback is perfectly in sync and the new email message window displays only after the mouse clicks the New Email button.
I'm running Windows 7.

Captivate Software Simulation Audio Issues

My Captive 8 software simulation slides have been having issues with the audio right after recording. Before I even publish anything, my audio will end up being 2-3 slides ahead of where it should be on the slides. As you may know, when recording a software simulation, captivate automatically generates the slides with each mouse click and should automatically insert the correct audio on each slide. This is not happening for me, and it is very time consuming to fix. I either have to re-record and hope it doesn’t happen again or do a lot of external audio editing.
It’s possible there may not be a resolution and it may be a recognized (or unrecognized) bug in Captivate. Just need to know whatever the case may be.
My initial gut reaction is to blame this on the latest Captivate 8 update… as I don’t remember experiencing this issue before. But then again, I also upgraded my mac to OS X and that may be a factor as well.
I've had people suggest to add a blank ending to the audio to restart the audio timer on the next slide, as well as add a transparent highlight box at the end of the slide, but these are ways to fix it when the file is published. Since my issue is happening before publishing, I was hoping someone on this forum may have an answer.

PIP is available in Presenter Video Creator, not in the normal Presenter plug-in. It is not available in Captivate normal projects with extension cptx. You can insert a PIP in the TOC, but have to record it separately.
In Captivate HD Video Demo, extension cpvc (which is also a video creator with a dedicated video editor) you can insert a PIP in the editor. But again you have to create it separately.
The choice is up to you: an easy way to have both recordings together, with very limited editing possibilites in Presenter. Or the Captivate way, more work, better editor.
Afraid to repeat again: we are only talking about pure video now. In the normal Captivate files, that are based on slides, you can insert a video (like a PIP) and distribute it over slides, adapting the slide markers is available in the Video menu. No webcam recording for the moment in Captivate.
Lilybiri

Should I insert a .cpvc slide or an .mp4 to show a software simulation?

I recorded a software simulation using Captivate 8. Most of the project is made up of individual slides, except in 2 sections that demonstrate how the screen moves when you swipe on a touch screen. To capture the swipes, I recorded a new video demo in Captivate. When this occurs, it creates a .cpvc file which you can then edit.
Should I insert the .cpvc slide directly into my .cptx project or publish it to an .mp4 first and then insert that video? What are the pros / cons of each method?
I've tried each and have had undesirable results using both methods. When I inserted the .cpvc file, the published project shows a spinning wheel (as if the video is loading) when the project advances to that slide (although the rest of the transition is smooth). When I inserted the .mp4 file, the transition is not smooth - the screen goes blank immediately before the .mp4 video begins.
It seems as though using the .cvpc slide is better although the loading / spinning wheel is not desirable in the project. How can I eliminate this from happening? Any advice would be appreciated!

I had both an iMac and a MBP years ago - I found that I used them about 50-50%. Inside the house, I'd do what needed doing on a large-screen on the iMac and then, at night, I'd web surf from the den or the bedroom. I liked the large screen on the iMac and the portability of the MBP.
But you introduce two new factors - you already have an external monitor (which, to me, favors the MBP) and you're going to be getting an iPad (which favors the iMac). With the external monitor, you'll have a large screen to work with. With the iPad you'll have portability for web surfing, etc.
I would go with the iMac and the iPad. Even though I'm now down to just a MBP with a 27" external monitor, I don't have an iPad - and that introduces a wholly new part to the equation. Previously, I had to have a MBP only (with no external monitor) because I lived in a nursing home. Now that I'm in my apartment, I use my MBP with external display probably 85-90% of the time and the MBP on the couch or in the bedroom about 10-15% of the time. To be honest, I'll seriously be looking at the 2013 Mac Pros and just use the MBP around the apartment and around town. I'm not planning on getting an iPad, so I'll still need the portability.
Those are just my thoughts and ramblings - if you're going to get an iPad, get an iMac.
Clinton

Audio Freezes During Software Simulation

Hi Everyone,
I hope one of you (maybe Rod?) can help me.
I'm a newbie to Adobe Captivate (~2 months), and am having an issue when I try to record a Software Simulation on Captivate 8. I go through the whole ~13 minute video with narration, but when I go to edit the audio on the individual slide the whole system freezes and I can only force close with the Task Manager. I've tried for ~10 hours, and lost beautiful, ready to publish recordings more times than I want to count.
At first I thought it was my less than optimal computer set up at work, but I get the same result with my video game rig at home which has a video card etc. I've checked a few other sites and forums for solutions, and I'm at a loss.
A few notes:
I do have administration rights
My work computer has 2 monitors, but my personal computer only has 1 monitor.
Pressing ESC doesn't work
I'm showing a process on my company's website, and as such, the Full Screen option is best. Should 800 x 600 be used anyway, even through it will require *tremendous* sliding and panning?
Could it be Preferences or something to do with Set Up?
Thank you!!
-Lauren

Hi Lauren. Sorry you're having a bad day.
I would normally put this issue down to using two monitors and having the Slide Audio dialog appearing OFF screen where you cannot interact with it. But you say you don't get control back when you hit the ESCAPE key. So the missing dialog issue might not be causing your problem in this case.
You could also try cleaning out your project cache and your TEMP cache folder where your video captures are stored (look in your Preferences settings to find where it is). Make sure all of your default folders are located on your PC Cdrive and not on a network anywhere.
I would also suggest you first try some tests to see if this issue has anything to do with computer resources being insufficient for the task, or whether the issue might be something else like audio drivers etc.
First, try just capturing a very short section of maybe just a minute or so. Do you get the same result? If yes, then this is NOT likely to be a lack of resources due to the size of the capture.
How long is it since you updated your audio drivers on either PC?

Software simulation video placed in several slides

Using Captivate 5.5.
I'm recording a software simulation video from screen, but Captivate 5.5 places the video in three slides. How can I put the whole video in one slide only? Thank you.

Puzzling: Recording mode is set to Demonstration, that is not FMR. If you turn on Full Motion recording the options to choose a mode are dimmed. Correct?
What do you see on the slides: only the slide timeine with a red bar in the axis? Then it is a video, Full Motion Recording. If you see objects on the timeline besides the slide timeline, you did an Automatic Capture. Certainly in 5.5 I wouldn never recommend FMR, the Automatic capture offers not only better quality but is much easier to edit.
Even if it is FMR, the user will not really see that it is over more than one slide. As you can suspect, I never used 5.5 for pure FMR (used Camtasia at that moment, now in 6-7 I use the HD Video Demo). For that reason I cannot answer you why it spread the FMR over multiple slides, maybe because it is too long?
If you want to do more FMR, to have more or less an acceptable quality, be sure to set the Recording mode to 32-bit.
Lilybiri

Auto Record in Software Simulation

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