Auto Reply in Public Folders not working [SOLVED]
Hi all,
I've set up a new mailbox and public folder on our Exchange 2003 server (SBS). The new user has permissions as Owner of the PF and has Send As privileges as well as has been set to Receive As. While logged in to Outlook as this user, I've enabled
a Reply with Template for the PF for all emails inbound. However, no replies are sent to either internal or external addresses. I've also made sure to check that auto replies are enabled in Internet Message Formats.
What am I missing?
Thanks!
Hi,
Please ensure that the public folder is mail enabled at first.
What's more, if the user has owner permission and Send As permission on the public folder, please refer to the steps below to configure a "Reply with Template" rule for the public folder.
1. Start Outlook 2003, and then locate the public folder for which you want to create the rule.
2. Right-click the public folder, and then click Properties.
3. Click the Administration tab, click Folder Assistant, and then click Add Rule.
4. In the Edit Rule dialog box, click to select the Reply with check box, and then click Template.
5. Type the subject and body that you want automatically sent to users when they post messages to this public folder.
6. On the File menu, click Save, then click OK. After that, click Yes on the following message that appears: This rule will fire for all incoming messages. Is this what you want?
7. Click OK two times.
Hope it helps.
Best regards,
Amy
Amy Wang
TechNet Community Support
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