Auto-rotate video when getting media in premiere elements 8.0

Hi, I am using premiere elements 8.0. When I get media, some of my video clips get automatically rotated by 90 degrees, even though they videos were shot properly horizontally. How do I get this automatic rotation to stop?

rajibpal
I cannot confirm the report of Premiere Elements 8.0/8.0.1 being "buggy" with .mov files or files from cell phone or cell phone like devices. I find it performs on a par with version 12 and others when set up according to certain guidelines. I see no need for you to upgrade to later version unless the later version has a feature that Premiere Elements 8.0/8.0.1 does not.
1. Are you working from the 8.0.1 Update of Premiere Elements 8?
2. Are you running the program with the automatic Background Rendering and AutoAnalzyer features turned Off?
3. Do you have Edit Menu/Preferences/General GPU Playback set for enabled or disabled according to your video card?
There are other generalized Premiere Elements guidelines that I could go into, but I will leave the list as is for now.
As for this photo rotation matter....I have an iPod Touch 4th generation which records 720p video with a variable frame rate up to 30 frames per second. I have no problems importing or editing or exporting those files using Premiere Elements 8.0/8.0.1. I always record from the camera held in the horizontal position. The thumbnails that appear in Windows have the landscape orientation. And, those files imported from the hard drive appear in Premiere Elements in the landscape orientation.
When you have your file on the TImeline and want to correct its orientation, have you right click the video there and selected Rotate 90 Left or Rotate 90 Right?
You should not be losing any quality by rotating a Timeline clip.
If you opt to rotate the clip using Properties Palette/Motion Panel expanded and the Rotation option there, take care to not accidentally adjust the Scale property that is also in that area. If you go this route to Rotate, then selected the clip on the Timeline, go to Properties Palette, and the Motion Panel, expand the Motion Panel, and then adjust only the Rotation feature
a. typing in -90 degrees or +90 degrees as indicated
or
b. moving the mouse cursor over the field to move the values to the left or right
Please review and consider.
Thank you.
ATR

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I would address the OS problems first. When things start going wonky in the OS, there can be a ripple effect, where portions of programs stop functioning, at least as they should. Before you go after those "ripples," try to solve what might be causing them.
Now for your DVD (after the OS issues are addressed), PE can Import, i.e. rip from many DVD's. However, there CAN be problems with some. PE is working with the VOB's and these can contain more than just the MPEG-2 Video and Audio. They can also contain alternate Audio, Menus and Sub-Menus, Subtitles, etc. These can give even the most sophisticaed ripping software fits. PE's ripping capabilities are limited, though when they work, they work pretty well. Here is a LINK to an article by Jeff Bellune, in the Encore forum. While it's goal is to get DVD material into Encore for authoring another DVD, most applies to getting the material into an NLE, like PE. Here is a LINK to the PrPro-wiki with FAQ's on DVD.
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When I am using Premiere elements 13 I get a message that pops up "that there is no disk in the drive. Please insert a disk into drive", this also happened 3 months ago How can I get rid of this again?

When I am using Premiere Elements 13 I get a message that pops up "There is no disk in the drive" I click on it and it keeps coming back "very annoying", but about three months ago it happened to me and I was told to change the file name from OldFilm.AEX to OldFilm.AEXold. Well now the file is back in Folder OldFilm.AEX. Here is a screen shot the files are highlighted.What should I do now to correct this once and for all, or can I? Thank you for your time.

TomWolves
I would do another rename to disable or just delete all the OldFilm.AEX and OldFilm.AEXOLD in that NewBlue Folder.
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Here is the strange story...at least from my Premiere Elements 13 Windows perspective...never had the No Disc error issue
Here are some details to sort through trying to figure out why you have 2 OldFilm.AEX file in the NewBlue Folder.
1. The original OldFilm.AEX file of Premiere Elements 13 has the date of 9/4/2014 (just before the version was released on 9/24/2014).
After the 13.1 update is done (whenever date), that OldFilm.AEX file has the date of 1/31/2015. I first saw notification of the 13.1 Update
release early in February 2015.
2. Now in Premiere Elements 13.1, if I take my OldFilm.AEX (date 1/31/2015) and disable it by renaming it to OldFilm.AEXOLD, close out of there, and reopen
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Why the OldFilm.AEX is there also is not clear, but the dating on it suggests that it came along with the 13.1 Update.
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Looking forward to further reports on your findings, as your time permits.
Thanks.
ATR

I have recently had problems in getting my Adobe Premiere Elements 10 to run. One of the gentlemen was able to take over control of my computer, and got it working for me, however since that time the program will sometimes open but most times it just free

I have recently had problems in getting my Adobe Premiere Elements 10 to run. One of the gentlemen was able to take over control of my computer, and got it working for me, however since that time the program will sometimes open but most times it just freezes the computer and I have to shut it down and re open without any success with opening the elements program.
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Sosure
What computer operating system is your Premiere Elements 10 running on?
What video card/graphics card does your computer use? NVIDIA GeForce? If so, please read the Announcement about the Premiere Elements 10 NVIDIA GeForce issue which is found at the top of this web site. Does that apply to you? The explanation for the situation and the fix (roll back of the driver version) are all included in that Announcement.
We need to rule in or out this factor at the onset before we get to other questions
a. non NIVIDIA video card/graphics card driver
b. project preset and properties of source media
c. computer details
More later.
We will be watching for your reply.
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ATR

Unable to upload entire video clip to Youtube from Premiere Elements 10, "Share" feature

Hi all,
I just bought Premiere Elements 10 and plan to upload video to Youtube directly from Premiere Elements 10 "Share" feature. However it always uploaded about 10 to 20 seconds of my 2 minutes video only. Then it only uploded about 20 seconds video to Youtobe successfully but not the entire video clip which is about 2 minutes. Is there anyone face the same problem like me? Please help me on this matter. Thanks in advance.
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John,
The WAB (Work Area Bar) has tripped up many, and is a common issue, when the Timeline output is truncated.
Here is a look at the WAB (from PrE 4.0, but works the same in later versions):
The WAB is a great tool, when one wishes to limit the Export, or perhaps the area of the Timeline that Renders. However, many do not even notice it, and fewer understand how it works, or how to use it, and it gets in their way, if something is not set properly.
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Hello,
How can I fix this problem?
Message received when openning the Adobe Premiere Elements 12 "Not possible to initialize on-line services" What do I have to do?
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FL

FLOureiro
What computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 Update using an opened project's Help Menu/Update? If not, please do so.
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Where are you in the program when you get the message "Not possible to initialize on-line services".
Are you in a country outside of the USA?
There certain online services that are just not available outside the USA.
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Thank you.
ATR

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how do i keep my quality on my fullm hd camera when i export from premiere elements 7

Start with some reading...
Steve's Basic Training Tutorials http://forums.adobe.com/thread/537685
-and http://prodesigntools.com/five-hours-free-tutorials-photoshop-and-premiere-elements-7-and- 8.html
To what do you wish to export - DVD or BluRay or ???

Photoshop/Premiere Elements 11 Freeze When Getting Media

Hello Everyone,
Whenever I start Elements Organiser, there is an on-screen message that there are files ready to import and that the Organiser will now import these files into the Catalog. Then a "Getting Media" box displays and, at some point, say 56%, the "racing cursor" appears and the programme does nothing more. It just freezes and eventually there is a Windows message stating that the programme is not responding. This happens in Elements/Premiere 11. I reinstalled Elements 6 and the file importing works quickly and without problem in that version of Elements.
This is a new, custom-built PC, running Windows 7 Home Premium 64-bit. 16 Gb memory. Adobe programmes were installed for 64-bit OS exactly as directed in Adobe instructions. All hardware drivers are up to date. No other problems with any other software, just Adobe's Elements 11 bundle !
Suggestions ? Solutions ? Other, older Adobe programmes work just fine. When will Adobe correct these programming bugs ? Will they ever ?
Thank you in advance for any helpful advice.
Sincerely,
Rafi C.

Hello,
Well, actually, I think on my machine it is 'services.msc'. Yes, I found it and it doesn't help with the problem of the 'getting media' process freezing. I have gone so far as to remove ALL media from this machine, and STILL the programme displays images as it tries to import files that aren't there. This problem is ALSO duplicated on our old WIN7 32-bit machine and also on a neighbour's WIN7 32-bit machine, all with different copies of Elements 11.
At this point, my question is quite specific: where is PSE11 finding media files that are no longer there ?
I am just happy that our old PSE6 works like a charm--no problems there. Too bad those programmers are probably long retired ! What I'm going to do now is basically write off the Organiser as a waste of time and money. I'm putting shortcuts on the Desktop to the PSE andPRE 11 editors. And will install Picasa and use that to sort our media files.
But, in the meantime, again, where is Origaniser finding downloaded media files that have been removed ? Is there a file within PSE11 Organiser that we can delete ?
Many thanks for your help.
Rafi C.

Getting Media into Premiere CS3 Issue

I have several video sources. I have a Sony digital camcorder that produces MPG files that play well with Windows media player. I have a DVD recorder that I can user to convert my analogue videos to DVDs resulting in the usual VOB files. I have a standalone DVD burner that can do the same thing, accept analogue video input and and produce a finished DVD. I have a built in TV tuner with a VCR installed that allows me to input from video tape (VHS and VHSc).
I've used all of these sources to great success with Premiere Elements for a few years. In the summer I finally upgraded to Premiere Pro CS3 and I've had nothing but trouble since.
MPG files from my digital camcorder come into Premiere Pro without audio. When I sought support from Adobe the only answer I got was that I didn't set things up correctly, they didn't bother to say what might not be set up correctly. Interestingly, when I import exactly the same file into Encore I have a lovely audio track but a completely distorted video track. It seems that the two programs can't agree on what's wrong with an MPG file that plays perfectly in everything else including Permiere Elements.
VOB files that come from both of my DVD sources cannot be imported to Premeire at all. the import command doesn't even list them as a legitimate file. When I wrote Adobe for assistance I was simply told that Premiere Pro does not support VOB files even though they actually list these as legitimate files for import.
As to my TV tuner, Premiere does not recognise this as a device and nothing else that came with Premiere recognizes that device either. Asking for help was useless, I'm told the device is simply not supported.
Of course I had thought there might be a bug or something so I checked the updates and sure enough I ended up downloading 80 MB of updates but none of them fixed any of these isseus. There have been no updates since. I suspect there also won't be any more updates anyway since they've now announced CS4. Also in keeping with the bug question, I searched the literature and the knowledge base but nothing turned up a solution.
So ... I find myself with an allegedly advanced and sophisticated classy professional video editor but with nothing to feed into it since it refuses to accept any of the files and sources I have. At the same time when I was using what is a far more primitive consumer product I had no problems using all those sources. What gives?
To rub salt into the wounds even more, Adobe now says that it will only support CS4. Well I'm not going to upgrade something I've had for four months that refuses to work for me to begin with. And Adobe has not said that my problems would go away with an upgrade anyway so why even consider that risk? But that means as well that now I'm really stuck.
Any suggsetions on how I can get my video sources into Premiere so that I can finally use this editor?

Premiere Elements is remarkably functional especially considering its cost. But of course if it was really outstanding there'd be no reason to buy PPCS3. While it has a lot of functionality, there are arbitrary limits to most of the functions that forces you into the more expensive product if you want to do more than just play around.
Having said that though, what baffles me endlessly is that it is reasonable to assume that the more expensive product, that alleges professional capabilities, has all the functionality of Elements and more. That's how it works going from Photoshop Elements to Photoshop CS3. But clearly that is not to be. What baffles me too is that I fail to see the advantage of having an editor that does not have the capability to accept material to edit.
I have a workaround by using Premiere Elements to prepare the files for import and then getting them into PP. Alas that's time consuming and should not be necessary. However all is not lost at least it works. Perhaps some day Adobe will advertise in bold healdines that it has an awesome video editor that can actually import video material without having to first convert it using a consumer product. And no doubt they'll flog that as an incredible advance in video editing.
This has made me aware of Adobe's attitudes towards it's user's needs and frustrations. As a result I've payed a lot more attention to the actual functionality of Adobe products and I now check this against competing products. There's no way I will own their entire creative suite now or ever. A case in point was their Sound Booth, an allegedly easier audio editor for those of us who are not into audio. Well, the way it maintains its simplicity is to allow you only one sound track. The new release, CS4 finally allows more than one track and of course Adobe flogs that as an amazing advance. Well it isn't, I've got a ten year old sudio editor that's been doing that and a lot more ten years ago.
I've learned now that just because they have a world leader in a product like Photoshop, it does not follow that they are even half as good when it comes to other components. So with the exception of the few Adobe products I do own, I'm avoiding them for my other needs. It seems that competitive products are not as arrogant and tend to provide the needed tools. The also tend to listen to their users a lot mroe as well.
Thankfully too I've learned this lesson quickly enough before I upgraded Photoshop too. The CS3 version works just fine. The new version (CS4) no longer has an online Help, you have to sign on to the Internet, and a few other functions like PDF presentations have been removed too. There was the odd new goodie added too but only the odd one and none justifies upgrading considering that the things removed are actually functions I use. This too I've discovered in the past couple of years, Adobe does give you new functionality but often at the cost of functions removed. So one needs to be vigilent even when considering an upgrade. They don't tell you what they remove, they only try to seduce you with new things they've added.
If there is a better product to PPCS3 please let me know and I'll drop the Adobe product completely. In fact I'd be happy to know about any product that is an improvement over Adobe products. In the meantme though, I've got my PP working and I'm staying with CS3 for both that and Photoshop too. Thanks for your thoughts.
Do have a super day
...Claus

No auto fullscreen Video when turning the phone

Hi,
With all my other mobile phones I had movies/clips that were on a webpage or an app automatically swichtched to full screen mode when i turned the phone by 90°.
With my Xperia Z3 Compact this doesn't work anymore.
Does anyone have an idea why and how I can change that?
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With my other phones I had to tap the video that was on a web page and then it would open full screen but I've never had a phone that would auto do this when rotating
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

Auto Rotate problems when shooting tethered overhead

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This isn't a function of tethering, I wouldn't think. Many cameras have a sensor that determines the orientation of images so auto-rotate works. The problem is that these sensors generally only work along one axis, using the force of gravity to tell them where down is. When you orient the camera such that the lens is pointing down most sensors no longer are able to determine whether you are in portrait or landscape, because there is no down -- it ends up being somewhat random.
I've seen this on many different cameras, and all without tethering. It has to do when the sensor is read when composing the short.
Your best bet is to set the camera to ignore the sensor when taking pics like this, and rotate the image by hand that are need to be in portrait. If there is no rotation in the image metadata, Lr will not rotate it. It will have to be done by hand. It won't be that hard to select a number of images and bulk rotate them.

I am getting the following error when trying to install premiere elements 9 on mac os 10.7.2:

ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure
could someone please help. i received this package of adobe photoshop elements/adobe premiere elements 9 several months ago.
i am just getting around to using now but am on a deadline (unfortunately).
i just installed the photoshop elements 9 (part of the package) and that went fine. but when i tried to install disc 2, it gave the above error (again:
ERROR: - PreMacContentInstaller: Failed due to Language Pack installation failure)
i know that there is a newer version of this software now. i am thinking that maybe it is not compatible with the new Mac OS. but then why did the Photoshop Elements 9 work?
if anyone out there can help - i would greatly appreciate it! i hope i don't have to buy the upgrade - but i am somehow thinking that might be the solution. thanks a lot,
b.kris

I have redirected your question to the concerned people, and they will get back to you.

When downloading content in Premiere Elements 11, I get an error "no Internet Connection"

When I try to download content (themes, etc) in Premiere Elements 11, I get the message that there is no internet connection. I am connected via LAN and have no other issues connecting.
"Download failed. Either the server is currently unavailable, or your computer is disconnected from the Internet. Check your connection and try again."
I have tried on multiple occasions. I have changed my default browser. I have tried different content (themes, titles, etc) and I have tried to download all or only one item at a time.

countrygal+73
SG has given you for details for Premiere Elements 12 when you have Premiere Elements 11.
In Premiere Elements 11 Expert workspace, go to Help Menu/Deactivate. If you see a viable "Deactivate" (which it looks like you have), your program should be activated. In Premiere Elements 12, Adobe has Help Menu/Sign Out as the equivalent of the version 11 Help Menu/Deactivate.
Typically the Content Download depends on Internet connection and Adobe Server. And, the process is for many of us slow. I would give the process another try at another time of the day.
http://atr935.blogspot.com/2013/05/pe11-no-content-disc-content-downloads.html
Have you tried the process with the antivirus program and firewalls disabled?
Please try again with the antivirus and firewalls disabled and then we all can think about what next.
Thanks.
ATR
Add On...If you have not done so already, please right click the desktop icon for your Premiere Elements 11 and select Run As Administrator even when you are running from a User Account with Administrative Privileges.
In my comments, I have assumed that you are running Premiere Elements 11 on Windows 7, 8, or 8.1 64 bit. Is that the case?

PE7 shuts down when getting media

I am using Premiere Elements 7 since about 3 months (see PC specs at the end).
After working decently for a few weeks, PE7 now shuts down everytime I try to Organize -> Get Media -> PC Files and Folders. The program just disappears, no error message. The problem is there every single time I try this. I can't add any media, so no new projects etc.
I have tried uninstalling and reinstalling the program AND the same with Premiere and Photoshop Elements together, to no avail.
I am not a techie, that's why I picked elements over pro.
Does anybody have an idea how to fix this? All help is appreciated.
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Pentium D 3GHz,
2GB RAM
Windows XP Pro 2002 SP3
Intel GMA graphics engine

It sounds like something is corrupt with your Organizer. I though that there was a FAQ entry on rebuilding Organizer, but I could not find it. Maybe it was in an earlier thread.
Sorry, but I do not have an answer for you. Maybe someone else can either tell you the steps (if I am correct), or can point you to an article to help.
Good luck,
Hunt
PS - in the meantime, if it is not a corrupt Organizer, maybe the tips in this ARTICLE will give you some help get your computer set up for an editing session.

Missing option when getting media in organiser

Hi again.
I have noticed several times that the option the "get media from files and folders" option dissappears from the list of scources after having already performed this operation. Is this a bug?
Thanks
Jim

This is an amusing one Steve!
It appears that whether or not the option to get media fromfiles/folders (and, incidentally a webcam or WDM device) is shown is dependant on the position of the scroll-bar of the window, the last time that I closed it!
If when I came out of the "get media window" the previous time and the scroll-bar was in the bottom position then the next time I open the window the position of the icons is such that the last two are below the window but the scroll bar is already down at its lowest point so they cannot be seen.
If I then put the scroll bar to the top, come out of the window and then open it again the last two icons cannot be seen but I can move the scroll bar down to reveal them.
It seems that if the window is opened with the scroll bar down, the program is placing the icons in the position they would be in if the scroll bar was up!!
I hope I haven't confused you too much! I am using a wide-screen monitior, this and the space I am allowing for the scene window may be a partial cause of the effect!
Thanks
Jim

Auto-rotate video when getting media in premiere elements 8.0

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