Auto Rotation not working correctly Radius p55w B5112

It has not worked correctly since I bought it. I have recovered from image fresh again, and then went through and hit windows update and updated 134 updates. Auto rotate does not work in tablet or in presentation mode. The keyboard never shuts off and I can type in tablet mode. If I have this on my lap, the buttons are pressed. I have a lock on my screen rotation, it is greyed out and I cannot access it. Any other suggestions to fix this?? Everthing else works great!

Model Name: P55W-B5112
Part Number: PSVP3U-003003 Support site here If it is brand new and not working correctly then I suggest bringing it back and requesting a replacement or refund. It should work perfectly brand new without having to fuss around.

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Auto Rotation not working correctly Radius p55w B5112

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