Auto Smart Tone no longer changes the image (custom mode) when I click on the sample corner image

Question

I open a new project in Adobe Premiere Elements 13 APE13 and add a raw data file (converted movie).  I trim the frames I don’t want out and then click on Auto Smart Tone so that I can correct the problems with the film clip. I choose custom and Adobe opens the screen with the 4 small sample picture images in the corners of a frame. I notice that there are 2 messages in the upper left corner.  “Your clip has been divided into visually similar Scenes.” And “Auto Smart Tone has already corrected all of your Scenes.  You can fine tune the results if needed, and Auto Smart will learn from your adjustments.” When I click on any of the four corners the grid in the middle comes up and moves to the corner selected.  The picture in the middle does not change.  I couple of projects back I did the same thing and the frame/scene changed to look like the image in the selected corner. I like the results I saw in the corners and clicking on them and moving the like cursor in the grid allowed me to adjust the image slightly.  Why, is this now not working? Is it because AST is automatically setting the new film to the old settings (why I get the message that it has already corrected the scene)?  I don’t want the auto correction.  How do I get rid of the corrections to allow this feature to work as it did in the past?

Answer 1

davidalankordik
Thanks for the reply with the interesting yet troublesome current situation.
If the old will not do what it was doing presently, let us try the following first, that is, deletion of the Adobe Premiere Elements Pref file, and, if that does not work, the whole 13.0 Folder in which the Adobe Premiere Elements Prefs file exists...in your Windows 7 64 bit
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
13.0
and in the 13.0 Folder is the Adobe Premiere Elements Prefs file that you delete. And, if that does not work, then delete the whole 13.0 Folder in which it exists.
Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives disabled so that you can see the complete path cited.
Please let us know if the above impacted the Auto Smart Tone interaction with your files brought into it.
Another, sort of way out thought, make a copy of one of your files (one from good before but not now, and one from newer batch with just the bad) and rename the copy of each.
Import the newly named files in the feature and observe the results.
We will be watching for your results.
Thanks.
ATR