Auto Subscription by Credit Card

Hi,
i have been using CashU card to subscribe for my monthly package of skype. Since last month we can not buy skype credit by CashU card anymore so i change my billing to credit card. The problem which i am facing now is that skype is automatically renewing my subscription, i dont want skype to renew my subscription automatically. i have gone through all option but could not found that how to resubscribe manually because i dont want to subscribe everymonth.
please help.
P.S: subsricption ended on 6th march, my credit card was charged on 5th march for new susbsription and i have to wait till 8th march for activation of new susbcription.
Thanks

Hello,
Your Subscription will be activated at or about midnight UTC/GMT on March 8th 2014.
In order to stop your Plan being automatically renewed you must cancel it.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Sorry if i am duplicating the question..
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Arvind,
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If you need moe info, please send me a request at [email protected] and I'll be more than happy to provide more details.
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How did Adobe auto update my credit card info??

Hi, I have an issue with Adobe currently. This has happened twice now during my one-year CC subscription. I had to cancel my credit card due to fraudulent charges not associated with Adobe and as a result wasn't able to update my credit card info or make my payment because I hadn't received my new credit card yet. I received my new card on Monday and TODAY, I received an email saying this:
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This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
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I would really like to have support for this issue, since I am a paying customer. Is there someone from Microsoft that is able to assist or is there an alternative method I can use?!

12 month Subscription - Expiring Credit card.

I paid for a 12 month subsription in August 2013, my credit card was replaced in Nov 2013. I'm now getting notices that my subscription will be cancelled on Dec 1st because my CC has expired. What do I need to do to ensure my service is not cut-off. Why would I received these messages in the first place.

If you have a payment issue please contact Skype customer service as users here on the community can't help you with those. Please use the following link:
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Hi Everybody,
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Arvind,
Try USEREXIT_SAVE_DOCUMENT_PREPARE in MV45AFZZ.
If you need moe info, please send me a request at [email protected] and I'll be more than happy to provide more details.
Ryan

Cant update credit card details even using chrome

Hi,
I cant update my credit card info, I have tried lots of time and with chrome and I always get this message below, its very frustarting and wasting a lot of my time.
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Ben
'We're sorry, something seems to be wrong on our end. Please try again later.'

Yes I'm facing the same VERY FRUSTRATING PROBLEMS.
Thanks Romsinha for you kind words and I know that it's not your fault, but it's not enough to try to fix this issue over the
chat or phone. It needs to be escalated to whoever at ADOBE manages Creative Cloud Bugs.
I just logged the following under the "Creative Suite" Bug reports, since I can not find anything CC related:
******BUG******
THIS IS A CREATIVE CLOUD BUG FOR
WHICH I COULD NOT FIND ANY REPORTING OPTION IN THE DROPDOWN BOX
Concise problem statement:
Extremly frustrating issue with updating credit card details
Steps to reproduce bug:
1. Log in to my Adobe Account
2. Go To 'My Products and Services'
3. Find that my Creative Cloud Subscription needs credit card details updated
4. Click on update and then edit credit card info
5. See that the credit card info has updated
6. Wait for Adobe to deduct payment from my account.
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8. Get in touch with Support over 24/7 Chat
9. Actions that are suggested to me, are steps 1-6 which I (being very frustrated) execute AGAIN.
10. Wait for steps 7-8 to repeat
11. Contact Adobe Phone "Support"
12. Have Adobe suggest me to repeat steps 1-6.
13. Me being very very frustrated doing the same f****ing thing again, using two different credit cards, both which work perfect with any other, offline (in supermarket) and online - transaction.
14. Have steps 7-8 repeat again.
15. Trying to find other ways to bring it to ADOBES ATTENTION THAT THERE IS A PROBLEM, AND THERE ARE EVEN FORUM POSTS WITH OTHER PEOPLE REPORTING THE SAME ISSUE.
16. Me not finding an option to report bugs for Creative Cloud and Hence deciding to log the request under Creative Suite (hoping that one of you guys will take on the responsibility & courage to forward this to the Creative Cloud Department
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Since I got a similar question I won't create a new topic and simply write here.
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Can't change Credit Card if we are on a subscripti...

Hi,
My Credit Card company recently changed my credit card number which needed me to update all accounts where I had registered for auto-pay using that card. Skype is one them and I have a Subscription plan. This is what I tried to do :
1. Log in to Skype from a Desktop Browser
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3. There is no option for adding additional Credit Cards so that I can switch my subscription after registering the new card
4. On trying to delete the old credit card I get an error message, " This card is being used to fund your Skype Premium with Unlimited World. If you want to delete this card you have to cancel your subscription first. "
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Thanks

There is a workaround to the issue stated at the link below but we must fix the primary issue:
http://community.skype.com/t5/Rates-and-subscriptions/How-to-Update-Change-Credit-Card-for-my-subscr...
The guidance that one needs to cancel a subscription to update the payment menthod is wrong.

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Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

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If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 I would like to discontinue my Pandora account subscription. Please discontinue the automatic charge in my credit card.

I would like to discontinue my Pandora account subscription. Please discontinue the automatic charges on my credit card.
Carmelo Ledesma

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

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Hi, I'm currently subscribed to the unlimited calls to HK SAR plan and am having trouble adding my new credit card for auto payment. As it will expire soon, I've bought HKD100 Skype credit for now. Will my HK SAR plan (HKD49.90) be automatically debited from Skype credit? Thanks in advance for your time!

vinccilam1 wrote:
Will my HK SAR plan (HKD49.90) be automatically debited from Skype credit?
Hello,
Yes. In the absence of a Subscription your credit account will be debited .
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Will my credit card automatically get charged each year for my subscription?

Will my credit card automatically get charged each year to renew my subscription for the Adobe converter or can I just pay one time for a year and then cancel the subscription?

Hi ahickner,
You can certainly turn off auto-renewal for your subscription, so that you're not automatically charged when you subscription expires.
Log in to Adobe.com using your Adobe ID and password.
Click Manage Account.
Find your subscription under Plans & Products, and click Manage.
Turn off Auto-Renewal.
Please let us know if you have additional questions.
Best,
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I updated my Credit Card Details with you in advance of the subscription renew date. However I see here that my "subscription" failed on May 11. On May 15th you did charge the updated CC for my "Auto Renew".
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phield7 wrote:
My 75 minutes credit now shows in my Skype account. What I'm uneasy with is that I'm not sure what caused my problem to be fixed; it seems to have been solved without my doing any thing afer I sent my first post. Is it a time zone setting? Or is it because someone at Skype did something? In this case, many thanks.
Hello,
There was a small delay in our control software for applying minutes to some accounts.
Apologies for the inconvenience.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

HT3702 I wanted to cancel my annual subscriptions but could not, now I realize I have been billed. I need a refund and credit card information removed to prevent this. I am really disaPpointed thought someone would have written me first instead of my cre

I wanted to cancel my annual subscriptions but could not, now I realize I have been billed. I need a refund and credit card information removed to prevent this. I am really disaPpointed thought someone would have written me first instead of my credit card just being automatically debitted. I really cannot afford this right now, I find itune is doing an in justice.
Sent from my iPad

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Auto Subscription by Credit Card

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