Auto updates not working. Manual updates not working.

I have full connection to internet and wifi in the house. Nothing else effected performance wise. When auto update pops up, just keeps checking for server and never begins download. I have left it up for hours to double check.
When I attempt to manually update, it does not respond either.
Please assist.
Thanks,
Andrew

Hello Andrew
1. Download full installer from http://www.mozilla.org/en-US/firefox/all/
2. '''Trash''' the current Firefox application to do a clean install.
3. Install the version that you have downloaded.
Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox#Mac Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
see also: [https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac?redirectlocale=en-US&redirectslug=install-firefox-mac#os=mac&browser=fx24 Installing Firefox on Mac]
thank you

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