AutoCAD and Acrobat 3D Release 8

so a cool feature of Acrobat is the ability to embed intelligent 3D object into a .pdf file. In version 7 this was a .U3D file. Unfortunately, there is no support for this with AutoCAD and Acrobat 3D V7. Version 8 brags all this new 3D support for AutoCAD but I can't find ANYWHERE where it tells me if Acrobat now talks to AutoCAD in this manner. Can someone tell me straight up, is there a way to embed intelligent 3D objects directly into a .pdf from AutoCAD now with Acrobat 3D Version 8?

Go in to Acrobat Distiller, click "Edit Adobe PDF Settings" and uncheck the option to "Optimize for fast web view".
We had the same problem and unchecking this option has worked for us.

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Windows 7 and Acrobat 9 Pro (CS4)

Oh please, oh please won't someone help me. Someone else HAS to have run into this.
I install CS4 and enter serial number on a Windows 7 RTM machine (64-bit). It tells me I'm activated. And I can use all the products just fine - except Acrobat. As most of you know - CS4 without Acrobat is a little like buying a car without a steering wheel. At some point, you're going to need it.
When I run acrobat, I get this: "Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)."
So, here's what I've done:
1) Deactivate, uninstall, reinstall, activate. No go.
2) Deactivate, uninstall. Install just Photoshop CS4 and Acrobat. Run Acrobat and I get the message, so I run Photoshop and it activates and then I run Acrobat again. Same message.
3) Referred to article at http://kb2.adobe.com/cps/407/kb407134.html - but the file versions I have on Win 7 are higher than the ones specified in the article.
4) Called phone support. No help there - "Uninstall and re-install and you should be good."
No matter how many times I uninstall/reinstall or what order I do it in, I get this error on all of our Win 7 machines (3 of them). And the best part? Each install takes about 45 minutes or longer.
Please don't tell me that Windows 7 isn't supported yet. Release date to full market is scheduled for October 22nd so if someone doesn't fix this issue they're going to have a LOT of support calls on their hands.
I understand Adobe does this to limit piracy of their software. But at this point, they've basically rendered $1,000's of spending for our organization completely useless as we need to be able to produce PDFs of our work from CS4.
Help?
Thanks,
Mark Gerlach

Please directly contact Adobe Technical Support via phone. They should assist you with this issue.
- Dov

What's the difference between this and Acrobat 7.0 Pro?

I don't understand what the difference is between this product and Acrobat 7.0.5 Professional... I can view 3d enabled PDFs in 7.0.5 Pro.
Is this tool a superset of Acrobat 7 Pro that facilitates creation of this 3D content?

Actually, the Mac story is a bit more complicated than has been reported. The Acrobat 3D (authoring) product is currently available only on Windows. The new Adobe Reader 7.0.7, which contains the enhanced 3D viewing and collaboration features mentioned in the press releases, will be available simultaneously on Windows AND Mac. The Unix ports mentioned are only for capturing OpenGL streams from applications on Unix and creating PDFs from them, the entire functionality of Acrobat 3D is not currently available on Unix.
I cannot comment on if and when a Mac version of the authoring tool (Acrobat 3D) would be released. Content produced on Windows, however, will be viewable on the Mac and can be collaborated on on the Mac exactly as on Windows, using the Adobe Reader. A lot of work was done on the Mac to make this happen.
As far as OpenGL Capture, you can theoretically capture any output that displays using OpenGL on Windows or the Unix systems that Acrobat 3D supports. However, that said, we sometimes run into applications that do not capture properly. We tested with a number of important CAD applications so that we could make sure that capture worked from them, but we were, obviously, unable to test capture with all OpenGL applications. If you find one that does not work, please report it as a bug against the product.
Hope this helps.
Michael Kaplan
Director of Engineering, Acrobat 3D/Manufacturing

OFFICE 2007 and Acrobat

I had reported on some issues of using OFFICE 2007 with Acrobat 7 and 8. I suspect there was a problem with AA9 also. Typically the result would be graphics with lines through them, at least when expanded. This would often appear that your graphic had been split into parts and pieced together in Acrobat. SP2 for OFFICE 2007 was released recently and I went back to test this issue with the new release. At this point it appears that everything is working great. This follow up is to suggest updates to BOTH OFFICE 2007 and Acrobat if you are having some problems. On this machine I am running VISTA business, OFFICE 2007 (SP2), and AA8. Bill

Thanks for the update.

"transparent" bounding boxes appear when printing from InDesign and Acrobat

Hi. I have encountered a problem with both CS4 and CS5 InDesign and Acrobat 9.0. Mac OS 10.5.8. When I print (artwork flattened before I create PDF with standard "Press Quality" from InDesign or Adobe Illustrator default from Illustrator) lighter areas that are rectangular shaped will appear on the color print. We use a rip and this appears to happen randomly. I have spent considerable time troubleshooting this...I have used every work around I can think of—to no avail.
1. What is this?
2. Why is this happening?
3. Is there technical information out there to help me get rid of it?
Thanks so much!

Solid areas of lighter color. I am not sure if our rip can handle live transparency. It is a Fiery 8e Release 2. I tried a solution from a previous post that suggested de-selecting the Pantone match option when I print and that did work.
The PDF's are high res. It has even happened on some PDF's that were created through Distiller as high res. I have seen this at the print shop I work at and also at the college where I teach design.
Thanks so much for your quick response.

Where can I find Flash and Acrobat Install packages for Mac OS X?

I'm managing over 200 Macs, and I need the Package Installs for Flash and Acrobat, and I need them everytime you decide to release an update.
Our Department has licenses for 50 copies CS 6 Design & Web Premium, but the Adobe Manager doesn't manage Flash or Acrobat updates.
Do you have Mac OS X Packages for these Apps?

Technical resources for IT
Adobe Reader Enterprise Deployment
Flash Player enterprise deployment
Mylenium

Status check: Shall I install my FrameMaker and Acrobat 8 updgrades or not?

Hi:
I recently purchased the FrameMaker 8 and Acrobat 8 upgrades. I received them more than a month ago but have yet to open the boxes.
That's primarily because (1) I have a very solid, reliable, trustworthy tools set in the form of FrameMaker 7.0 and Acrobat 5, and (2) I keep reading and hearing about a variety of annoying "gotcha" problems with either or both of the version 8 tools.
Secondarily, it's because I'm not aware of any "must have" features in the version 8 tools.
So, for those who have upgraded I have a question: Knowing now what you do about the performance of the version 8 products, do you recommend that I take a deep breath and install the upgrades or shall I continue to postpone the possibly disruptive upgrade 'til the products become a bit more trustworthy?
Cheers & thanks (and have a GREAT weekend),
Riley

There have been patches released for both Acrobat 8 and FM 8. So after your install, you'll still need to download and install those.
I personally didn't have any problems with either version on 8-10 systems, but the patches have greatly improved the stability.
You can leave FM 7 in place, but only one version of Acrobat can be on the system.
I'd go for it.
Art

Advice on buying CS5 and Acrobat 3D (Mac and/or PC)?

hi all.
about to try and take the plunge here and was hoping for some technical advice, purchasing advice (where is the best place to buy, best time to buy etc) etc.
i believe i need to purchase the CS5 bundle which includes Adobe Illustrator, Photoshop and InDesign.
i also would really love to get Adobe Acrobat to edit Metadata in pdf's. i am also trying to track down an Acrobat version that will let me insert real time rotatable models.
does anyone know if there is a package that will include all of the above? is there a best time to buy the CS5 package? is there a best place to buy the package or can i just go to my local Apple Store? etc.
THANKS for any help
- Jon

I can't advise you on 3D, but you should really have done some basic browsing at Adobe's web site and come to this page: http://www.adobe.com/products/creativesuite/buying-guide.html?promoid=JOVXI (or one of its many variants).
Is there a best time to buy? Well, if you can still find someone selling CS5, it's probably a decent time to buy it since Adobe has announced it will be eligible for upgrade pricing to CS6. Though CS5.5 is the current version and much much easier to find. Typically Amazon has reasonable prices on the packages, slightly less than the Adobe store--just be wary of 3rd party sellers.
I suppose there will likely be a limited window after CS6 gets announced where may be entiteld to a free upgrade if you purchased CS5.5 during that window -- at least that has been the case in the past. But trying to predict it may be difficult, and CS6 isn't expected until April/May at the earliest, if one guesses based on CS5 and CS5.5 release dates.

Is there a cleaner that wipe all versions of Reader and Acrobat?

I am running Windows XP SP3 and IE8.
I made the mistake of trying to upgrade Reader from version 7 and now I keep getting a message that Reader will not work inside my browser. It looks lik it keeps trying to open Acrobat instead of Reader. I can't seem to fix this and I can't get rid of the Adobe Add-ons in IE. I need something that will comletely wipe all traces of Reader and Acrobat so I can start over again. Does anyone know of a cleaner that is available to do this?
Thanks for any help.

Which is why Adobe started building cleaner versions 3-4 years ago. Versions 9 and earlier are no longer supported so building tools for them has a lower priority than adding features to the existing cleaner for 10 and 11.
For a list of all product versions, see the Release Notes. For what versions can coexist, see the admin guide (yes: Reader and Acrobat can be of different versions with limitations).
Both docs reside at www.adobe.com/go/acrobatetk.
HTH,
Ben

Contribute "low on memory" and Acrobat won't redraw

I have two issues that I believe may be related. First here's my system information
WinXP SP3
Intel Core2Duo E6550 = (2.33GHz)
3GB RAM
GeForce 8600GTS 512 MB Video
Running two 19" monitors, (at 1440x900 each)
Creative Suite Premium 2.0 (InDesign CS2, Photoshop CS2, IllustratorCS2, Acrobat 7 Professional, BridgeCS2, GoLive CS2Version Cue is disabled.)
Production Studio Premium 1.0 (Premiere Pro 2, Encore DVD 2, After Effects 7, Audition 2)
Contribute CS3, (including Bridge CS3, but I don't use it, I use Bridge CS2 for everything).
First Issue. Intermittently, in both Adobe Reader 9, and Acrobat 7.0 pdf files that I have open will not display in the window properly, unless I reduce the size of the window to something quite small. It will show the desktop in behind the window, or if I open a window on top, it shows that window even when I've moved it.
The second problem is similar, but occurs in Contribute CS3 and is always accompanied by a "Your system is low on memory..." error, until I reduce the size of the Contribute window, at which point, it is so small that it becomes unuseable.
The only other program that I have open at the time is Outlook 2007, with a couple of messages.
As this is happening, I open the Task Manager, see that there is plenty of available Physical Memory, and the CPU Usage is very low, under 10%. I've set my virtual memory paging file to Custom Size of 4591MB.
The only way to fix it is to reduce the size of windows or close all the programs. These two problems occur independently of each other. Sometimes when I'm just trying to open a PDF file.
3GB should be plenty to run Contribute and Outlook, or Acrobat and Bridge.
What the heck is going on?

Thanks for the reply.
Yes I have tried that, but to no avail. The crazy thing is that it only really happens after I've been working in Contribute for a while. Sometimes an hour or more. Then it just starts doing this.
The redraw problem also affects other programs, that are not Adobe programs. For example, when I open a Remote Desktop Connection to the web server where I am publishing, while this problem is occuring, the screen will not "draw" properly either.
I have a feeling that there is something strange about how Contribute, and Acrobat, and Windows share the memory, either the system memory, or the graphics memory.
Could this also be a problem caused by having both CS2 and CS3 programs installed?
Chris

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

PDFs look different in Adobe reader and Acrobat professional compared to the built in PDF viewer on windows 8

Hi there,
I have been trying to narrow down an issue we have been having for some time in printing PDF files and finding that they look different on paper compared to screen. Up until today our big KIP plotter got the blame, but as I have been collecting notes on a little windows 8 tablet I noted that PDFs opened in the windows PDF viewer have the same visual defects as the printouts. My example today is that on a CAD drawing there is a small box/frame with a number in their, I tried printing and the frame was completely blacked out. As a test I tried saving the PDF as a TIFF file from Adobe Acrobat professional and this file had the same fault as the printed copy. When I open it in the windows 8 pdf viewer I can see that there is a shading within this box that does not show on Adobe Reader (latest version 11.0.10.32), the adobe reader and acrobat pro version both show a white background to the box. We have been having lots of issues with sections being missing from drawings and overly feint lines.
I am not sure where to start trying to narrow down why we are getting different results in different PDF readers. Is there anyone who maybe able to point me in the right direction? It almost feels like the shading or colour density is not being consistent when PDFs are being opened in different packages.
Thanks in advance
Andy

Some PDF viewers comply with the PDF ISO Standard (ISO 32000) "just enough" while others (such as Adobe's) fully comply.
As with anything there's a cost to using anything that comes from a "just enough" approach.
Be well...

Adobe Reader and Acrobat Pro updates for 11.0.10 being pushed out through SolarWinds Patch Manager are not being recognized as applicable.

I am trying to update our Adobe Reader and Acrobat Pro to 11.0.10 using the default MSP packages with SolarWinds Patch Manager. All of the systems keep reporting as 'NOT APPLICABLE'. All of the workstations have Reader11.0.09, with about 10% still on 11.0.08 (due to the fact that the reader 11.0.09 package only patched about 2/3 of the systems). All systems that have Acrobat Pro are 11.0.09.
In SolarWinds I am using the "Adobe Systems, Inc. Packages" node.
Adobe Systems Acrobat 11 Catalog
Adobe Systems Reader 11 Catalog
and the SW Patch Manager downloads the msp's straight from Adobe.
I have checked the msp's manually and they will update at least back to 11.0.07 in Reader, and 11.0.0 in Acrobat Pro. (I had an old stand alone system that still had Reader 11.0.07, and I did a new install of Pro and went straight to update 11.0.10)
The SolarWinds Tech said, "Okay. That content is produced by Adobe. Any questions concerning applicability logic or diagnosing why a package reports as NotApplicable when that's not expected would need to be directed to Adobe, as they are solely responsible for that content and its behavior".
I am new to SolarWinds Patch Manager, and any help or advice would be greatly appreciated.

It sounds like you are attempting to use the SCUP catalogs outside of the MS solution. I can almost guarantee you that Adobe didn't test it if it's not referenced in the ETK: 11 SCCM-SCUP — Enterprise Administration Guide
That being said there "should" be logging available in any deployment solution. Since I am not familiar with Solar-Winds particular solution I can't say if it logs errors and how verbose those logs might be. If you have logs then post the output and the forum members "might" be able to assist you.

How do I create the highest quality pdfs with InDesign CS5 and Acrobat Pro 9? New settings needed?

I sent a lot of jobs to printing companies by sending them high-res proofs on very large, multiple page jobs with lots of photos and graphics. Many companies are requesting that I just send pdfs. I just upgraded to Windows 7 and CS5. I used to have some special settings in my older Acrobat Distiller and InDesign which have been lost. They gave a much better result that what I seem to be getting from the "Press Quality" setting for pdf's. Does anyone have an excellent list of settings that can used to improve the quality of pdf's? I don't know if this is a combination of settings in both InDesign itself, as well as in Acrobat Distiller, or if the settings in one program will solve this. I have a job pending that needs improvement in the pdf quality. Thank you.

Thanks Peter. My last post was specific to using the Print Booklet feature (which is now solved thanks to your help). But this is related to creating high-res pdfs in general that go to printing companies, and being used for sending high-res proofs to clients. In general I don't need to set up printer spreads for my jobs (just for the one I asked about in my other post), but I used to have some specific settings that a printing company supplied me with to give the highest res pdf output possible. Those settings did in fact give a better result than the Press Quality settings built into my Adobe programs. I have had printers over the years request that I create a postscript file, then use distiller (using the settings they supplied) and I got an excellent result. After getting a new computer, Windows 7 and new CS5 and Acrobat Pro 9 upgrade, all of these settings were lost. I have notes on the settings from a couple of years ago, but they don't seem to apply to the CS5 programs in every given area and I feel like there may be just a couple of boxes that either should or shouldn't be checked that I'm missing now.
I understand that this is very specific information, and I may just need to go with the Press Quality settings. The printing company that gave me that great info a while back is no longer in business and other printing companies I have checked with won't spend that kind of time with me (or maybe they don't know anything other than using the Print Quality setting). Maybe within the CS5 program now, the quality of this setting has been improved more than I realize yet. Again, I'm new to CS5 and am just trying to get everything back to the way I used to have things running, and trying to get the best results possible.
Thanks again!

Can I have a decreased / cheaper monthly priced membership for some time, by keeping active only Photoshop CC, Illustrator CC, InDesign CC and Acrobat?

Hello, and good evening from Athens, Greece.
I would like to ask a question concerning my CC membership.
I’ve started 1 and a half year ago by paying 29,99 € for the entire CC (all programs). Now, it’s 49,99 € and I’m having a really difficult time to keep it this way. I’m living in a country which is in the middle of crisis and my profession as a graphic designer, is not an exception to reduced spendings on advertising.
My question is, can I have a decreased / cheaper monthly priced membership for some time, by keeping active only Photoshop CC, Illustrator CC, InDesign CC and Acrobat? I don’t need for now the other apps. Can I have a membership plan only for those applications? I would very much appreciate your respond, a help and a solution to my issue.
Thank you very much.
Michael.
P.S. Forgot to tell, that I have a purchased Design Standard CS3 Suite. If this helps.

No... there is a special Photography plan
Special Photography Plan (includes Bridge)
http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
Every thing else is all or nothing
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html

AutoCAD and Acrobat 3D Release 8

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