Autoconfiguration of Mac Mail (OS X, iOS)

Hi,
I work for freemail service (4m+ users). When a user is trying to configure his/her mail account in OS X or iOS, the GUI automatically sets the information for our domain -- servers and ports for POP3 and SMTP. It seems that Apple knows some information about our servers (mac-services.apple.com).
But, we prefer IMAP. We tried to set autodiscover services, DNS SRV records (http://technet.microsoft.com/en-us/library/cc511507.aspx, http://technet.microsoft.com/en-us/library/bb124251.aspx, ...), but autopopulate still prefers POP3.
Is there any way to change this setting? (To use user profiles is not a good solution.)
Thanks,
Marcel

From an Apple support article.
Tip: Press the Option key when clicking "Continue" if you need to manually enter the server settings of known email service providers.

Similar Messages

Autoconfiguration of Mac Mail

I work for an isp. We are interested in automating the configuration of Mac Mail for our customers. What are the best practices to do so? It seems like Apple knows some informations about my servers, because when I enter my email address, my account is automatically configured to use pop, with the first part of my email address as the username.
This work, ok, but this is not the best. I want my users to use imap. I also want my users to use smtp port 587.And finally, I want them to use their full email address to login.
I tried to do a tcpdump, to find that Mac Mail was contacting an http server called mac-services.apple.com. Is there an ISP database there? If so, how can I change the information about my mail domain?
Also found in tcpdump, an attempt to use an autodiscover.xml file. I tried to generate one with valid information in it, the Mac Mail fetch it, but does not use it.
I also found an interesting rfc, in a draft state, written by an Apple employee called Cyrus Daboo. This is a proposal to use dns SRV records to achieve the same goal. very interesting, but not used by any Apple product yet, from what I found in my tcpdump output.

Just use profiles.

How to stop ios mail deleting icloud email from mac mail?

This is driving me insane.
I have an icloud email address set up on my iphone and mac mail.
I want to leave emails on my phone 'on the server'. Read them when i'm out, delete them... come home and have them all come through on mail where i'll deal with them.
Right now if I delete them on my phone, they're deleted on mac mail also.
I have all my regular email addresses set up to do this. Except the one icloud address I want to move everything to!!!
Help!!!

Hello there David DW,
It sounds like your iPhone does whatever your iPad does with regard to joining or forgetting a Wi-Fi network. From what you are describing it seems to me that iCloud Keychain is enabled, as this is a function of that feature. The only way to stop what you are seeing from happening is to disable iCloud keychain on one of the devices:
Frequently asked questions about iCloud Keychain
iCloud Keychain keeps your Safari website usernames and passwords, credit card information, and Wi-Fi network information up to date across all of your approved devices that are using iOS 7.0.3 or later or OS X Mavericks v10.9 or later.
You can do this in your iCloud Settings:
iCloud: Change iCloud feature settings
On your iOS device’s Home screen, go to Settings > iCloud, then tap to turn on or off iCloud features.
Thank you for using Apple Support Communities.
Cheers,
Sterling

How do I make Mac mail and iOS Mail sync to each other with a google apps (not traditional gmail) mail account?

I have a google apps mail account in the form [email protected] I have successfully set up both my mac (A1342) Mail and my iPhone (5c) mail so I get my account on both devices. However, when I read an email on my iphone, it remains unread on my mac (and vice versa). But if I read an email on either, the copy in my Gmail inbox on the web is correctly changed to read. How do I set up my mac Mail and iOS mail so they interact with eachother?
I am running OSX 10.9 and iOS 7.

Set the account (on the Mac) as an Imap account, it seems as though it is currently set as POP.

Mac mail not working after ios 10.9.5 update

After updating to OS X 10.9.5, both of my email accounts are only sporadically sending email through Mac Mail. About 50% of my outgoing mail is rejected by my mail server Comcast. My email works on my iphone. My families' emails using Comcast work. Seems the latest ios is the culprit. How to fix?

I have the same problem as you, I reported it here:
Re: Mail app drives me crazy, does not sync since last update 10.9.5
But the only answer I got is the same link to Troubleshooting.
Thank you Eric for your answer but this does not solve the issue.
You have to understand that EVERYTHING is IN ORDER!!! Yes, the emails sometimes leave the outbox, suddently, after beeing blocked for a long time.
I also lost a lot of emails like that, they went to Outbox, never left, and were erased.
Apple HAS TO DO SOMETHING and stop saying that it is our connection or settings that wrong. If it can work, it means all is in order. I really believe this comes from the last update. Please give us a solution, make it work!

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael

Gmail ... IMAP ... Mac Mail.app ... Mavericks ... SOLUTION -1

hi all,
hopefully this will give you enuff info to figure out what to do (if anything), but i urge you to read thru the links below to see if you are experiencing the same issues or not, & if so, what to do about them.
THE BACKGROUND INFO:
i've been using the Mac's Mail.app pretty exclusively since its inception, and with Gmail's IMAP option since mid-2009. the settings have always stayed & worked well...
• on Gmail.com > Settings > Forwarding & POP/IMAP >
    - IMAP Enabled
    - Auto-Expunge Off
    - Move Deleted Messages to the Trash
    - Folder Size Not Limited
• also on Gmail.com > Settings > Labels >
    - Only the Inbox, Sent, Drafts, Spam, & Trash System Labels CHECKED to "Show in IMAP"
• then in the Mail.app > Preferences > Accounts > Mailbox Behaviors >
    - i had everything CHECKED & all the dropdown options set to "One Month Old"
      --note: a year or so ago, i had to UNcheck the option to Store Drafts on server due to a hideous multiplication of draft messages showing up in the Trash
• also in Mail.app > Preferences > Accounts > Advanced >
    - the IMAP Path Prefix was always "[Gmail]" to allow folders to show properly in the Mail.app
• and lastly in Mail.app >
    - made sure the Sent, Drafts, Spam, & Trash folders/labels were properly mapped via the Mailbox menu > "Use This Mailbox For" option
...and i've always kept 'local' mailbox folders for archiving old emails in the "On My Mac" section in addition to keeping more current emails for reference in the "Gmail" section.
THE INITIAL PROBLEM:
after upgrading my Mac to Mavericks OS 10.9, i started noticing that any email i would delete or move from my inbox kept re-appearing in my inbox after changing views (like going to another mailbox then back to the inbox).
of course this drove my OCD crazy, & thus began the research. i've read a LOT about this issue from official sources to user discussions and have pieced together a procedure that seems to be working (for the most part) for me.
THE RESEARCH HIGHLIGHTS:
a lot of people, tek/industry people, & blogs are pointing to these webpages as good summaries of issues & fixes (yes, there are SO many more, but i personally found these to be the most helpful in my quest)...
          http://tidbits.com/article/14219
          http://www.wired.com/gadgetlab/2013/10/mavericks-issues-and-fixes/?viewall=true
          http://arstechnica.com/civis/viewtopic.php?f=19&t=1222267
          http://www.macobserver.com/tmo/article/making-gmail-and-os-x-mavericks-mail-play -well-together
THE DISCLAIMER:
of course, if you aren't greatly affected by the Mail/Gmail wonkiness, then it might be worth waiting another week or two (or 3 or 4...) & keep your eyes on further reports from these sites (links above or others you may like better) in case Apple &/or Google pushes an update to remedy the situation. likewise, if you do make these changes, it would still be a good idea (imho) to keep up'to'date in case such pushes do come out & affect these changes too. ugh ;-)
THE OUTCOME:
the below process, for me, has been SUCCESSFUL in every aspect except one...
THE LAST PROBLEM:
whenever i move a message from the gmail inbox (or any other gmail imap folder/label) to a local folder in the "On My Mac" section, it moves it just fine, but then it keeps a copy in the gmail "All Mail" folder/label, when i would want it deleted from gmail.
unlike when i "delete" a message, where gmail appropriately moves that message to the trash box, in this situation it simply strips the message of "any" label, and thusly it stays in the All Mail. so if anybody can amend this with a fix for that, we should be all set :-)
but aside from that last issue, the below procedure has brought back my Mail.app program to use Gmail as "I" believe it normally should work, and has always worked pre-Mavericks.
THE PROCEDURE (assuming all your settings are set like mine were as listed above):
go to gmail.com in Safari (or other web browser) > Log in > Settings > Labels > and check "Show in IMAP" for the "All Mail" system label (which was previously a no-no, but now a yes-yes).
also on that same page, you will need to UNcheck the "Show in IMAP" option for Drafts. and then slide over and for BOTH the Drafts & Spam labels, click the "show if unread" options.
then go to each & every one of your custom "Labels" (you know them as Mailbox Folders). they will all start with "[Gmail]/foldername". click on each and remove the "[Gmail]/" leaving ONLY your custom folder name.
once done, click on your Inbox to get you out of the settings area.
now you will need to go thru ALL of your folders/labels (i know... big ugh!) to fix the labels attached to all the emails inside them ;-)
click a folder/label to reveal all the emails inside it.
click the checkbox in the header row of buttons/options that will cause all emails on that page to be selected/checked.
then, IF you have more emails than what fits on that page (in other words, if you have more than one page of emails in this folder as indicated by the "1-###" and page arrow buttons at the top right), then you will see a new small row that sits above the list of emails that says "All ### conversations on this page are selected. Select all ### conversations in "Folder/Label Name" - you WILL NEED TO CLICK this text link!!!
once you have, the sentence will change to "All ### conversations in "FolderName" are selected" - do NOT click the "Clear selection" link next to that.
next, click on the "Label As..." button in the header row of button/options - the icon looks like a price tag of sorts.
then in the resulting popup box that lists all your folders/labels, you will want to make sure ALL checkboxes are UNchecked EXCEPT the single folder/label that these emails are in. note: some of them may or may not have dashes instead of checkmarks in the boxes - you will need to click it to check it and then click it again to get it UNchecked & UNdashed.
after you've got only the one label checked that should be checked, then click the APPLY word at the bottom of that little popup box. note: if all the selected emails are labled correctly, then you won't see the "Apply" option & you can simply move on to the next folder.
if you get a dialog confirmation box pop up asking if you are sure you want to continue... click OK.
then WAIT! this may take a while depending on how many emails it's affecting and how fast/reliable your internet speed/connection is. when you see the "Loading..." notification at the very top of the page change to "All conversations have been removed from (and it lists them all)", then you can move on & do that same procedure (steps 5-13) to fix another folder/label.
WHEN DONE WITH ALL THAT, you can exit your browser.
now go to the Mail.app > Mail menu > Preferences > Accounts > Advanced > and remove the "[Gmail]" text from the "IMAP Path Prefix" field.
then go to the Mail.app > Mail menu > Preferences > Accounts > Mailbox Behaviors tab and if the Store Drafts on Server option is checked, UNcheck it.
then close the Mail.app Preferences window to get the option to SAVE that change!
now go to the Mailbox Menu > Synchronize > Gmail, in case it hasn't started doing that on its own.
then open the Window Menu > Activity, so you can see when it's done synchronizing. this may take a while if you've got a lot of mail. according to some, it took a day! so, just kick back & leave it alone till then.
THE END FOR NOW:
hopefully this helps other folks that were setup like me & want to keep it working that way. and yeah, again, if anybody knows how to fix the last problem described above, please let us know.
.peace.:.jason.

hi Dean Suhr,
i just went back & re-read my posts... i find no where that i said anything about dragging emails into the ALL MAIL folder. i mentioned the issues with dragging messages into "any other folder that i've created" from either the INBOX or "any other folder that i've created". it copies instead of moves the message. but ONLY Mac Mail does this. the iOS Mail app does NOT do this - it moves as it should move.
as far as what you said "who cares what Gmail says the labels are"... well... I do :-)
there are occasions where i need to utilize the web browser gmail interface, and i want it to be correctly synced.
i don't think it's unreasonable to want that, as that's how it's been for YEARS, till now, AND that's how it still is with iOS 7.
besides, what happens if i get a different device/computer and need to add the same account - i imagine it will not sync up correctly if gmail has labels on messages that it shouldn't.
fortunately for me, i don't have quite as many messages & accounts as you; it only takes aprox 30 minutes for mail to sync up after i started over with it.
.peace.:.jason.

I set up my mac mail account on the computer using all the same info as the phone but I still can't get mac mail on the computer.

Ever since icloud came out my desktop has been a traffic jam of pop ups. Apple Passwords are recognized in one app but rejected in another. I'm never able to set up my .mac mail it just won't receive.
The new iphoto is a complicated mess. Once you email photos to a friend you are stuck in the mail portion and have to close out to get out.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
 Cheers, Tom

I want to use Mac Mail for my work email address, which containts multiple outbound options (i.e. hr@, me@ etc). Is there a way to set up Mac Mail to have an account with multiple outbound addresses rather than adding in multiple accounts?

I want to use Mac Mail for my work email address, which containts multiple outbound options (i.e. hr@, me@ etc). Is there a way to set up Mac Mail to have an account with multiple outbound addresses rather than adding in multiple accounts?

This sounds like the age old problem with keychain & Safari. I don't know of a way to solve it without using something like 1Password.
The iOS app has it's own built in browser, so it has more control over what gets autofilled. Safari on OS X has an 1Password extension that handles account selection & autofill etc.
Keychain is great in principle, but it quickly falls down when you need tight integration with many ID's & different use cases (work, home etc).
I'd suggest you submit feedback to Apple about your thoughts. I did so years ago about this issue & this is how far we have come (back to the point where me.com synced passwords) :^)
http://apple.com/feedback/macosx.html
Other tools like lastpass or keypassx may also help if you want to truly segregate password storage, but that doesn't fix autofill, the way around that issue is to dedicate one browser for work.

Mac Mail- all incoming photos are corrupted- but only on my MBP, not my iphone. Any ideas?

Hi,
My Mac Mail is driving me bonkers!
For the last week or so, it's been extremely erratic on my Macbook Pro (seems fine on my phone). First it dumped all of my sent messages- then it gradually loaded them all up again, over the course of a couple of hours.
Then it dumped three year's worth of messages from my inbox, slowly adding them back in again over the next couple of days (this still seems to be happening in some form or other in that my mail activity frequently tells me that 800 emails (for example) are downloading.
Most irritating of all, I can't receive any images without them being corrupted. They're fine on my phone- this is definitely a MBP only problem.
I've not changed anything recently- and my phone is still running iOS 6.1.3
Any ideas?

I switched around 9 years ago. Second Mac, first problem I've ever really had in all that time. It dumped another 30,000 emails this morning- including ones that I need to work with right now. Still receiving garbled images.
Went to schedule a call with Apple- see if they can shed any light on it. Going to get back to me in 6 days. Brilliant.
It's just not good enough. This isn't what I'm paying for.

Mac Mail slow to sync after upgrade Yosemite 10.10.2 and OS X Server 4.0.3

We have deployed server OS X Server 4.0.3 and all client computer configured with DNS, Open Directory and Mail Server of OS X Server 4.0.3. It is quick to deliver mail before upgrade. And it is quick to deliver mail from iOS now. But it too slow to use Mac Mail. Even send to myself from intranet it costs 3 mins.

I have no solution but have experienced failing sync settings (quite often) in both 10.6 Server and 10.9 + Server 3 (upgraded from 10.6 Server) in the same way as you described, it syncs too much. We have given up on synched home folders and will cut them and use other backup methods since we’re not so dependant on switching between different devices. Our users usually have one computer, one iPhone, one iPad and stay with those until it’s time to exchange them.

Is there a User Guide for Mac Mail in Lion OS

There seems to be an major hole in the MAC Mail application when you compare the utility against Outlook and Entourage. Also when using it on the iPad, it lacks the ability to attach a document or photo to your email you send to someone? In addition, how do you create a sub-folder so that you can organize your email into categories or specific interests.
Is there a user guide somewhere which may show all of the features and capabilities without having to struggle trying to find how to use the Apple Mail Application as a real communication vehicle?
Thanks
Fran Linnehan

None of this really is germane to this forum, which is for questions about the communities themselves, but answering quickly:
There seems to be an major hole in the MAC Mail application when you compare the utility against Outlook and Entourage.
And what hole would that be? You might want to ask specific questions in the Mac OS X Lion forum if you are looking for a feature you can't find.
Also when using it on the iPad, it lacks the ability to attach a document or photo to your email you send to someone?
With iOS things are rather reversed from the usual procedure on a computer. You don't use the Mail app; you open the document in an app that has an "email" function, which many apps do.
In addition, how do you create a sub-folder so that you can organize your email into categories or specific interests.
It depends on your email account type. Again, ask in the Mac OS X forum.
Regards.

Can anyone tell me how to move my email addresses from Mac Mail to Thunderbird

Hi all.
I've been having so many problems with Mac Mail that I decided to give Thunderbird v17 a go. It automatically imported my emails and account settings but hasn't imported my email addresses. I know they'll automatically be added as and when I reply to incoming emails but I assumed there would be some way of adding my existing contacts in one go. Searched the net for a solution but came up empty-handed. Any help you can give me will be much appreciated.
John

divermrg wrote:
Can anyone tell me how to move my email pics to my photos on a I-4? Operating system IOS 7.0.6
PRESS AND HOLD THE IMAGE IN THE EMAIL UNTIL THE OPTION TO 'SAVE IMAGE' APPEARS THEN TAP ON THAT.
See how annoying really large text is? Don't do that next time.

Mac Mail drafts don't appear in Gmail and vice-versa. HELP??

When I start writing a message in Mountain Lion's Mac Mail and save it as a draft, it appears locally, but not on Gmail or iOS Mail. It does however appear in imap/[draft] on Gmail and I cannot edit it. Messages that are drafted in Gmail or iOS Mail appear in each other's drafts but not in Mac Mail's. AOL mail on the other hand does not have this issue. Messages drafted on any device show up on the other device. See attached schematic for clarification.
I have tried things such as "Mailbox" > "Use this Mailbox For" in Mac Mail, but that seemed to make matters worse. Copies of drafts remained after sending emails, nothing was properly syncing, etc. It basically became a giant mess. I've searched long and hard and can't find anything that solves my issue. Does anyone have any advice on how to remedy the problem? Is it even fixable?

Verify that the user names and passwords are entered correctly.
Restoring from backup does not seem to always restore the password for email accounts.

Does mail sync with ios 3 iphone with icloud?

I have a 3gs that I want to keep on ios 3 because I am grandfathered with tethering and unlimited data so I will NOT upgrade the ios to 5.
Now...if I migrate mobileme to icould can I still get to my mail on my ios 3 3GS? I don t need anything else than being able to access my mail

Welcome to the Apple Community.
Is calendar syncing enabled on both the computer and the phone.
Are your calendars in your iCloud group and not in a on my mac group.
only calendars in the iCloud group will sync.

Autoconfiguration of Mac Mail (OS X, iOS)

Similar Messages

Maybe you are looking for