Autodiscover Exchange Server 2007 and 2013 Coexistence

Hello
We are having some issues where some users are not being notified when their mailbox is being migrated to E2013.
Before 2013, we never had a load balanced solution for CAS in Exchange Server 2007 or a single name space.
Below is our current config
AutoDiscoverServiceCN          : Server2K7CASpd
AutoDiscoverServiceClassName   : ms-Exchange-AutoDiscover-Service
AutoDiscoverServiceInternalUri : https://legacy.domain.int/Autodiscover/Autodiscover.xml
AutoDiscoverServiceGuid        : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
AutoDiscoverSiteScope          : {USChicago, UKLondon, SGSingapore}
AutoDiscoverServiceCN          : Server2k7CASdr
AutoDiscoverServiceClassName   : ms-Exchange-AutoDiscover-Service
AutoDiscoverServiceInternalUri : https://legacy.domain.int/Autodiscover/Autodiscover.xml
AutoDiscoverServiceGuid        : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
AutoDiscoverSiteScope          : {USChicago, UKLondon, SGSingapore}
AutoDiscoverServiceCN          : Server2013CASPD01
AutoDiscoverServiceClassName   : ms-Exchange-AutoDiscover-Service
AutoDiscoverServiceInternalUri : https://autodiscover.domain.int/autodiscover/autodiscover.xml
AutoDiscoverServiceGuid        : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
AutoDiscoverSiteScope          : {UKLondon}
AutoDiscoverServiceCN          : Server2013CASPD02
AutoDiscoverServiceClassName   : ms-Exchange-AutoDiscover-Service
AutoDiscoverServiceInternalUri : https://autodiscover.domain.int/autodiscover/autodiscover.xml
AutoDiscoverServiceGuid        : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
AutoDiscoverSiteScope          : {UKLondon}
AutoDiscoverServiceCN          : Server2013CASDR02
AutoDiscoverServiceClassName   : ms-Exchange-AutoDiscover-Service
AutoDiscoverServiceInternalUri : https://autodiscover.domain.int/autodiscover/autodiscover.xml
AutoDiscoverServiceGuid        : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
AutoDiscoverSiteScope          : {UKLondon}
AutoDiscoverServiceCN          : Server2013CASDR01
AutoDiscoverServiceClassName   : ms-Exchange-AutoDiscover-Service
AutoDiscoverServiceInternalUri : https://autodiscover.domain.int/autodiscover/autodiscover.xml
AutoDiscoverServiceGuid        : 77378f46-2c66-4aa9-a6a6-3e7a48b19596
AutoDiscoverSiteScope          : {UKLondon}
I believe that we should change the AutoDiscoverServiceInternalUri on the two 2007 CAS to ALSO be the same as our 2013 CAS.
We know that when Outlook is opened, Autodiscover will respond with any of the 6 available CAS, and we think that those Outlook clients that are misconfigured, are those that are not getting notified when their Mailbox is moved to E2013.
Thanks

We are also getting inconsistent results using the Test-OutlookWebServices PS
Test 1
Test-OutlookWebServices -Identity [email protected] | fl
Id      : 1003
Type    : Information
Message : About to test AutoDiscover with the e-mail address [email protected].
Id      : 1006
Type    : Information
Message : The Autodiscover service was contacted at https://legacy.domain.local/Autodiscover/Autodiscover.xml.
Id      : 1016
Type    : Success
Message : [EXCH]-Successfully contacted the AS service at https://ServerCASpd05.domain.local/EWS/Exchange.asmx. The elapsed
          time was 76 milliseconds.
Id      : 1015
Type    : Success
Message : [EXCH]-Successfully contacted the OAB service at https://ServerCASpd05.domain.local/EWS/Exchange.asmx. The elapsed
          time was 0 milliseconds.
Id      : 1014
Type    : Success
Message : [EXCH]-Successfully contacted the UM service at https://ServerCASdr05.domain.local/UnifiedMessaging/Service.asmx.
          The elapsed time was 558 milliseconds.
Id      : 1016
Type    : Success
Message : [EXPR]-Successfully contacted the AS service at https://legacy.domain.local/EWS/Exchange.asmx. The elapsed time
          was 46 milliseconds.
Id      : 1015
Type    : Information
Message : [EXPR]-The OAB is not configured for this user.
Id      : 1014
Type    : Information
Message : [EXPR]-The UM is not configured for this user.
Id      : 1013
Type    : Error
Message : When contacting https://mail.domain.local/Rpc received the error The remote server returned an error: (404) Not
          Found.
Id      : 1017
Type    : Error
Message : [EXPR]-Error when contacting the RPC/HTTP service at https://mail.domain.local/Rpc. The elapsed time was 93
          milliseconds.
Id      : 1006
Type    : Success
Message : The Autodiscover service was tested successfully.
Id      : 1021
Type    : Information
Message : The following web services generated errors.
              Contacting server in EXPR
          Please use the prior output to diagnose and correct the errors.
Test 2
Test-OutlookWebServices -Identity [email protected] | fl
Id      : 1003
Type    : Information
Message : About to test AutoDiscover with the e-mail address [email protected].
Id      : 1006
Type    : Information
Message : The Autodiscover service was contacted at https://legacy.Domain.local/Autodiscover/Autodiscover.xml.
Id      : 1016
Type    : Success
Message : [EXCH]-Successfully contacted the AS service at https://ServerCASpd05.Domain.local/EWS/Exchange.asmx. The elapsed
          time was 46 milliseconds.
Id      : 1015
Type    : Success
Message : [EXCH]-Successfully contacted the OAB service at https://ServerCASpd05.Domain.local/EWS/Exchange.asmx. The elapsed
          time was 0 milliseconds.
Id      : 1014
Type    : Success
Message : [EXCH]-Successfully contacted the UM service at https://ServerCASdr05.Domain.local/UnifiedMessaging/Service.asmx.
          The elapsed time was 15 milliseconds.
Id      : 1016
Type    : Success
Message : [EXPR]-Successfully contacted the AS service at https://legacy.Domain.local/EWS/Exchange.asmx. The elapsed time
          was 78 milliseconds.
Id      : 1015
Type    : Information
Message : [EXPR]-The OAB is not configured for this user.
Id      : 1014
Type    : Information
Message : [EXPR]-The UM is not configured for this user.
Id      : 1017
Type    : Success
Message : [EXPR]-Successfully contacted the RPC/HTTP service at https://legacy.Domain.local/Rpc. The elapsed time was 187
          milliseconds.
Id      : 1006
Type    : Success
Message : The Autodiscover service was tested successfully.

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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Amy Wang
    TechNet Community Support

  • Coexistence Exchange 2007 and 2013 - Clients on 2013 cant connect to Outlook, OWA works fine

    Hi
    We are currently running all our users on Exchange 2007. I've installed Exchange 2013 on another hardware following several guides on coexistence between 2007 and 2013.
    I'm now testing with a few test users I've migrated from 2007 to 2013.
    Everything was working fine until I messed up with something. It's either the certificates and/or Exchange Web Services and/or activating Outlook Anywhere.
    Now, all my tests users on Exchange 2013 can connect and send/receive emails on OWA, but Outlook clients cannot connect to Exchange server.
    When I start Outlook, I get the error Unable to open the default mail folders
    When I try to create a new Outlook profile, I get the error: "The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action"
    When I click on Check Name, I get: "The name cannot be resolved. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action" 
    Thanks for any help you could provide
    Martin

    Changed the
    ExternalClientAuthenticationMethod  for the 2007 server.
    Output for  Get-OutlookAnywhere | fl *method*
    ExternalClientAuthenticationMethod : Ntlm
    InternalClientAuthenticationMethod : Ntlm
    IISAuthenticationMethods           : {Basic, Ntlm, Negotiate}
    ExternalClientAuthenticationMethod : Ntlm
    InternalClientAuthenticationMethod : Ntlm
    IISAuthenticationMethods           : {Basic, Ntlm, Negotiate}
    Now everytime I try to create an Outlook profile whose mailbox is on Exchange 2013 it's
    asking for credentials.
    If I dig further and try to manually configure server settings:
    If I specify the Exchange 2013 server and try a 'Check
    Name', it says: "Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."
    If I specify the Exchange 2007 server and try a 'Check
    Name', the server changes for the fqdn of the 2013 server and it does resolve 'Check Name' process. Clicking on Next at this point completes the 'Add new e-mail account wizard". But is I try to start Outlook, I got an error saying "Microsoft Exchange is unavailable"
    Any other thoughts on this issue?
    Thanks,
    Martin

  • Free/Busy not working Exchange 2007 and 2013 co-existence

    Hi,
    I'm migrating our Exchange 2007 environment to Exchange 2013. Now I am in a co-existence environment where all the mailboxes except some test-users resides on Exchange 2007. Between Users on the same Exchange MBX Server athe FREE/BUSY Information sharing
    works correctly, but between Exchange 2007 and 2013 it's not working.
    I verified my settings and also the EWS virtual directory on 2007 CAS Servers using Get-WebServicesVirtualDirectory.
    The internal and the external URLs are set to https://legacy.mydomain.com/....
    What am I missing?
    Thanks & Kind Regards,
    Jürgen

    Hi,
    According to your description, I understand that the free/busy information between Exchange 2007 and Exchange 2013 is not available for your coexistence environment. To narrow down the issue, please check the following points:
    1. Does the issue happen to all users or specific users?
    2. Although a user on Exchange 2013 can't get free/busy information from a user on Exchange 2007, please confirm whether Exchange 2007 user can get free/busy information from Exchange 2013 users.
    3. Close Outlook and only access user mailbox from OWA to check whether the issue persists. For Outlook client,
    create a new Outlook profile
    to have a try.
    4. Please make sure the virtual directories settings are configured correctly in both Exchange 2013 and Exchange 2007.
    Virtual directories settings in Exchange 2007:
    http://blogs.technet.com/b/meamcs/archive/2013/07/25/part-3-step-by-step-exchange-2007-to-2013-migration.aspx
    Certificate and Virtual directories settings in Exchange 2013:
    http://blogs.technet.com/b/meamcs/archive/2013/07/25/part-2-step-by-step-exchange-2007-to-2013-migration.aspx
    5. Restart IIS service in Exchange server by running iisreset /noforce from a command prompt window.
    If possible, please run Test E-mail AutoConfiguration in Outlook to check whether the autodiscover service can get correct Availability service URL in the results. If there is any event logs, please collect some for further analysis.
    Regards,
    Winnie Liang
    TechNet Community Support

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