Autodiscover not working correctly when Office 365 integrated with Server Essentials 2012 R2

Hello!
This last weekend I setup our server as new and to ease the creation of users, integrated with our Office 365 (which to this point has worked fine) and imported the users. This had a somewhat unexpected side effect in that the import used the email address
as for the user forename and then synced that change back to Office 365 and so needed to enter this information back in on the dashboard which synced back to Office 365. This may or may not have any relevance to our issue below.
I should also point out that we have our own domain name so within the original Office 365 setup we had just one .onmicrosoft.com user with all the rest setup with our own domain name.
At the weekend when it came to the client install, Outlook (2010 or 2013) would fail on the autodiscover with it asking again for credentials but critically displaying a server name of .contoso.com rather than the office365srvr.contoso.com . As I mention,
Office 365 had been operating fine for some time and DNS records where checked and have been set for sometime. I spoke to Office 365 support and after a while come up with a temporary solution (so that I could complete the client installs) of assigning each
user a onmicrosoft address, using that in the new account wizard to pick up the server correctly and then signing in the the Office 365 .contoso.com credentials.
This worked OK to get us past the weekend (although I am having to reset up profiles on quite number of users where they get disconnected but with no credentials box appearing) but isn't a solution. The clients do not see public folders or their archives
and of course we don't want to keep having to reset the profiles.
I'm think that there must be something in the internal network that needs reconfiguring but I don't know what. I have tried pointing the client to an external DNS server just in case the internal DNS server was throwing the autodiscover out but this has
made no difference.

Ah - solved my own problem.
Despite the domain DNS record looking OK and the Office 365 Portal domain checker not highlighting any issue, it looks as though the autodiscover is picking up an imap account provided by the web host.
I've added an alias on the local DNS server to point to the Office 365 autodiscover server and this has solved the problem.

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The Microsoft Connectivity Analyzer is attempting to test Autodiscover for me.
Testing Autodiscover failed.
Additional Details
Elapsed Time: 1774 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 1773 ms.
Test Steps
Attempting to test potential Autodiscover URL https://domain.com:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 489 ms.
Test Steps
Attempting to resolve the host name domain.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 98.129.228.152
Elapsed Time: 165 ms.
Testing TCP port 443 on host domain.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 97 ms.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 225 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server domain.com on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=www.domain.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=2150198723, O=www.domain.com, C=US, Issuer: CN=Equifax Secure Global eBusiness CA-1, O=Equifax Secure Inc., C=US.
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Validating the certificate name.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name domain.com doesn't match any name found on the server certificate CN=www.domain.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)09, OU=2150198723, O=www.domain.com, C=US.
Elapsed Time: 1 ms.
Attempting to test potential Autodiscover URL https://autodiscover.domain.com:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 1009 ms.
Test Steps
Attempting to resolve the host name autodiscover.domain.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: x.x.x.x
Elapsed Time: 70 ms.
Testing TCP port 443 on host autodiscover.domain.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 189 ms.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 300 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.domain.com on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=mail.domain.com, OU=PositiveSSL Multi-Domain, OU=Domain Control Validated, Issuer: CN=PositiveSSL CA 2, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB.
Elapsed Time: 220 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name autodiscover.domain.com was found in the Certificate Subject Alternative Name entry.
Elapsed Time: 1 ms.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=mail.domain.com, OU=PositiveSSL Multi-Domain, OU=Domain Control Validated.
One or more certificate chains were constructed successfully.
Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate CN=AddTrust External CA Root, OU=AddTrust External TTP Network, O=AddTrust AB, C=SE.
Elapsed Time: 34 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 5 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 5/19/2014 12:00:00 AM, NotAfter = 5/18/2016 11:59:59 PM
Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Elapsed Time: 276 ms.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
Additional Details
Elapsed Time: 172 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.domain.com:443/Autodiscover/Autodiscover.xml for user [email protected].
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.HTTP Response Headers:
Connection: close
Content-Length: 315
Content-Type: text/html; charset=us-ascii
Date: Sat, 19 Jul 2014 03:44:42 GMT
Server: Microsoft-HTTPAPI/2.0
Elapsed Time: 171 ms.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Additional Details
Elapsed Time: 207 ms.
Test Steps
Attempting to resolve the host name autodiscover.domain.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: x.x.x.x
Elapsed Time: 15 ms.
Testing TCP port 80 on host autodiscover.domain.com to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 76 ms.
The Microsoft Connectivity Analyzer is checking the host autodiscover.domain.com for an HTTP redirect to the Autodiscover service.
The Microsoft Connectivity Analyzer failed to get an HTTP redirect response for Autodiscover.
Additional Details
An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response: HTTP Response Headers:
X-FEServer: SMSE2013
Content-Length: 0
Date: Sat, 19 Jul 2014 03:44:42 GMT
Server: Microsoft-IIS/8.0
X-Powered-By: ASP.NET
Elapsed Time: 115 ms.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Additional Details
Elapsed Time: 39 ms.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.domain.com in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Additional Details
Elapsed Time: 39 ms.
Checking if there is an autodiscover CNAME record in DNS for your domain 'domain.com' for Office 365.
Failed to validate autodiscover CNAME record in DNS. If your mailbox isn't in Office 365, you can ignore this warning.
Tell me more about this issue and how to resolve it
Additional Details
There is no Autodiscover CNAME record for your domain 'domain.com'.
Elapsed Time: 28 ms.
I just double checked my SSL cert and it has the three typical entries:
DNS Name=mail.domain.com
DNS Name=AutoDiscover.domian.com
DNS Name=domain.com
I have assembled the output for the following commands
HERE
Get-OutlookProvider | fl
Get-OutlookAnywhere | fl
Get-ActiveSyncVirtualDirectory | fl
Get-AutodiscoverVirtualDirectory | fl
Get-EcpVirtualDirectory | fl
Get-OabVirtualDirectory | fl
Get-OwaVirtualDirectory | fl
Get-PowerShellVirtualDirectory | fl
Get-WebServicesVirtualDirectory | fl
Text
I have gone through the Exchange Server Deployment Assistant. Almost everything was as it should have been. I made some changes in the "Enable and configure Outlook Anywhere" and "Configure
service connection point."
I have switched external DNS over to my 2013 server, and the connectivity test is still failing. It is also not proxying the 2010 mailboxes through 2013 as it should (according to the Deployment Assistant).
I have a 2010 test account and a 2013 test account. Both work fine in their respective WebMail's, but the 2010 mailbox will not pull up through the 2013 WebMail.
Just for the heck of it, I have checked my SonicWall and it is configured the same for the 2010 host and the 2013 host. I knew that ports 80 and 443 were passing on both hosts anyway because the port 80 redirect works and https webmail works
on both hosts.
If I try to access the xml file directly on both hosts:
https://mail.domain.com/Autodiscover/Autodiscover.xml (2013)
https://webmail.domain.com/Autodiscover/Autodiscover.xml
(2010)
I do get an xml response from both of them after authenticating like this:
<Autodiscover>
<Response>
<Error Time="18:17:41.0173284" Id="2526055628">
ErrorCode>600</ErrorCode>
<Message>Invalid Request</Message>
<DebugData/>
</Error>
</Response>
</Autodiscover>
Sooo...I'm stuck.

Update since my last post.
I have all mailboxes migrated off of 2010 and onto 2013. I'm ready to turn 2010 off as soon as I can figure out this autodiscover problem and get mail flow going in and out of the 2013 server instead of the 2010 one.
Brian, I had a http redirect enabled in 2013. I disabled that redirect and checked for any others. There is currently no redirect in place anywhere under the default web site (the root site now goes to an IIS 8 page). AutoDiscover is still
failing according to the Exchange Connectivity site.
When I switch autodiscover.domain.com over to the 2013 server I still get failures:
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
Additional Details
Elapsed Time: 146 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.domain.com:443/Autodiscover/Autodiscover.xml for user [email protected].
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.HTTP Response Headers:
Connection: close
Content-Length: 315
Content-Type: text/html; charset=us-ascii
Date: Mon, 11 Aug 2014 16:50:27 GMT
Server: Microsoft-HTTPAPI/2.0
Elapsed Time: 145 ms.
If I try to hit the xml manually, I get the expected 600 error after providing a username and password. Should IIS be prompting for credentials when hitting the path for AutoDiscover.xml directly?
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response>
<Error Time="10:53:38.3228589" Id="36607859">
<ErrorCode>600</ErrorCode>
<Message>Invalid
Request</Message>
<DebugData/>
</Error>
</Response>
</Autodiscover>
If I switch autodiscover.domain.com back over to my 2010 server the test passes:
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
The Microsoft Connectivity Analyzer successfully retrieved Autodiscover settings by sending an Autodiscover POST.
Additional Details
Elapsed Time: 444 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.domain.com:443/Autodiscover/Autodiscover.xml for user [email protected].
The Autodiscover XML response was successfully retrieved.
Additional Details
Autodiscover Account Settings
XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/mobilesync/responseschema/2006">
<Culture>en:us</Culture>
<User>
<DisplayName>Exchange 2013. Test</DisplayName>
<EMailAddress>[email protected]</EMailAddress>
</User>
<Action>
<Settings>
<Server>
<Type>MobileSync</Type>
<Name>https://mail.domain.com/Microsoft-Server-ActiveSync</Name>
</Server>
</Settings>
</Action>
</Response>
</Autodiscover>HTTP Response Headers:
Persistent-Auth: true
Content-Length: 736
Cache-Control: private
Content-Type: text/xml; charset=utf-8
Date: Mon, 11 Aug 2014 17:08:12 GMT
Server: Microsoft-IIS/7.5
X-AspNet-Version: 2.0.50727
X-Powered-By: ASP.NET
Elapsed Time: 444 ms.
One interesting thing to note, is that <Url>https://mail.domain.com/Microsoft-Server-ActiveSync</Url>
is my 2013 server, not my 2010 server

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 <filternull>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </filternull> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <ref>objectIndexNo</ref>
 [<defvar name='objectIndexNo'>]
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref> --> [FirstLocation, Shelbyville, Portland, Syracuse]
 <ref>elLoc</ref> --> FirstLocation
 </indexOf> --> 0
 [</defvar>] --> 0 --> 0
 </get> --> GenericObject:FirstLocation
 </rem> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </block> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </cond> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </set> --> null
my comment: At this point FirstLocation has been remd successfully from tmpLocMap2.
<remAll>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </remAll> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <set>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [GenericObject:FirstLocation, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <ref>tmpLocMap2</ref> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </set> --> null
</block> --> null
<block trace='true'>
 <set name='tmpLocMap2'>
 </set> --> null
 <set name='tmpLocMap2'>
 <cond>
 <neq>
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref> --> [Shelbyville, Portland, Syracuse]
 my comment: the locationMap above shows that FirstLocation was successfully remd.
 <ref>elLoc</ref> --> Portland
 </indexOf> --> 1
 -1 --> -1
 </neq> --> 1
 <block trace='true'>
 <defvar name='objectIndexNo'>
 </defvar> --> null
 <rem>
 <filternull>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </filternull> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <get>
 <filternull>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </filternull> --> [GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <ref>objectIndexNo</ref>
 [<defvar name='objectIndexNo'>]
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref> --> [Shelbyville, Portland, Syracuse]
 <ref>elLoc</ref> --> Portland
 </indexOf> --> 1
 [</defvar>] --> 1 --> 1
 </get> --> GenericObject:Portland
 </rem> --> [GenericObject:Shelbyville, GenericObject:Syracuse]
 </block> --> [GenericObject:Shelbyville, GenericObject:Syracuse]
 </cond> --> [GenericObject:Shelbyville, GenericObject:Syracuse]
 my comment: and here Portland was successfully remd.
 </set> --> null
 <remAll>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </remAll> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <set>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <ref>tmpLocMap2</ref> --> [GenericObject:Shelbyville, GenericObject:Syracuse]
 </set> --> null
</block> --> null
<block trace='true'>
 <set name='tmpLocMap2'>
 </set> --> null
 <set name='tmpLocMap2'>
 <cond>
 <neq>
 <indexOf>
 <ref>user.accounts[FACILITIES].properties.locationMap[*].name</ref> --> [Shelbyville, Portland, Syracuse]
 my comment: but above, when referenced, Portland hasn't really been remd. Why not??
 <ref>elLoc</ref> --> Chicago
 </indexOf> --> -1
 -1 --> -1
 </neq> --> 0
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </cond> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </set> --> null
 <remAll>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </remAll> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <set>
 <ref>user.accounts[FACILITIES].properties.locationMap</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 <ref>tmpLocMap2</ref> --> [null, GenericObject:Shelbyville, GenericObject:Portland, GenericObject:Syracuse]
 </set> --> null
</block> --> null
<block trace='true'> Any suggestions would be appreciated. Thanks much!
Edited by: user12836258 on Sep 7, 2011 10:14 AM
Edited by: user12836258 on Sep 7, 2011 10:15 AM

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Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
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Did this fix your problems? Please report back to us!

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I have created a word document (MS Word 2013) with Table of Contents and their links to particular sections and all the hyperlinks works fine in the word document. But when I convert this document into Web Page, Filtered then after a specific point
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Hi Deepak,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
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Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

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Hi all,
I have a issue, that is not happening with my windows virtual installed on my mac osx..
When i open this page with safari, or chrome, i have different problems, and the most likley is the one on my screenshot..
The webpage is hanging after clicking on a camera, or watching a live video that is have recorded earlier this day..
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I did install the plugin from Synology, the problem is only in OSX 10.10.1 not in Windows 7 with IE, there its working perfectly
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If the issue is only with the Snynology website then my guess would be to reach out to Synology, ask if they have similar issues with the browsers you use (and versions) and Yosemite

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Hello
I created a Project with Encore CS5.1. When i test via the "preview" button (disc symbol) everything works fine.
When i export the Project to a DVD the Video starts directly with the Main Menue although i expect starting with the intro clip. As i said with encore preview everything works fine.
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Rene

Hi Bill and John
Thank you for your feedback.
Attached i'll send you a screen shot of the flow chart and the specs.
I just created a new project with only the "Vorspann - Trailer" and the Main Menue. All other links are not created yet.
With the preview everything is ok but if i create an image the video starts directly with the Main Menue.
Kind regards and thanks again.
Rene
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