Autofill & drag/drop works on one PC (v. 6.0.5), not on other PC (v. 7.0.2)

Finally opened a Shuffle 512MB won over a year
ago.
Loading songs works just fine on my laptop which
has
iTunes 6.0.5 loaded (used with my nano). I can use
autofill or drag and drop no problems. On my
desktop with iTunes 7.0.2, the autofill button
does
nothing (doesn't even try to update the iPod),
synchronizing does nothing (although it goes
through
the supposed process of updating), drag and drop
does nothing (meaning that as I try to move a song
from my library on the desktop to the IPOD, it
gives
me the forbidden icon (circle with slash)). I've
tried the 5 R's recommended on the apple website
and
I'm flat out of ideas here. Any new
ideas?
Dell
Windows XP
So... have you tried the Reset Utility?
ttp://www.apple.com/support/downloads/ipodshufflereset
utility101forwindows.html
Did use the Reset Utility, however, I discovered the main source of the problem, the only songs in my desktop library were those purchased from iTunes, so this is a more familiar case of not being able to move purchased songs to the shuffle...thanks for the help.
Dell Windows XP

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