Autofill refuses to enter one name in MAIL app. Only one name.

I write emails to my business manager about 20 times a day. Since the latest OS X upgrade, MAIL autofill won't recognize the name when I type it into the "to" field. After I type the entire lengthy email address, it displays the short nickname (but that defeats the whole purpose!) No problem with ANY other names.
I have tried deleting the name from the Previous Recipients list (it freezes). I have deleted the email address from my Address Book app, then re-entered it manually with a different name. It works once, then displays the same problems.
Yes, I have repaired permissions. I bought a new laptop a month ago. When I transferred data from old to new... the problem followed!
Please, oh please, someone help me.
Thanks!
Glenn
MacBook Pro 2.2gHz i7
Snow Kitty 10.6.8

I am fighting with the same problem. In conversation mode my reply shows me as "From" on the left pane. I switched to Classic view which makes life a bit easier as I can see the "Subject" line and guess that this is an email I'm searching for. Can't find the way to put name of the Sender who started conversation in the info summary on the left.

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