Autofocus not working. (18-55mm lens)

Hello,
The autofocus on my Canon 18-55mm is malfunctioning and I'm afraid it may be broken.
All the internet research I've done points to issues electronic, but I believe this to be mechanical simply because of the noise it makes. With the lens set to AF, it does nothing, but makes a slight whirring sounds as if the camera is trying to, but can't focus the lens. In MF, turning the focus ring makes soft clicking sounds.
The autofocus works fine on the other lens I have.
The lens has not been dropped. I take really, REALY good care of my stuff!  Any other recommendations or bits of advice are much appreciated!

Hi marcosochoa!
amphoto1 makes some very valid points, and it does sound like it could  be the motor in the lens. We have found that sometimes we're able to remedy this without a costly repair, but it is a multi-stepped process.
Try this:
Take the lens off of your camera.
Put the lens in MF mode.
Twist the FOCUS ring (the tip of the lens) all the way to one side (extend it). You may hear a click noise or two, this is good, but don't FORCE the lens.
Twist the FOCUS ring all the way to the opposite side (retract it). Again, you may hear a couple of clicking noises. What we hope is happening is the focusing motor being put back into its proper place.
Put the lens back on the camera.
Put the lens in AF mode.
Turn the camera on.
Put the camera in AUTO or P mode.
Take a test photo.
Profit.
Hopefully this solves your problems, and you never have to worry about it again! With my personal lenses that are not USM or STM, I always store and transport them with the AF/MF switch in the MF position. This disengages the focusing motor and prevents any accidental damage to the auto focusing motor.
If this didn't solve your problem, please feel free to click HERE to contact us for additional troubleshooting, and explore other options that might be available to you.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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    Embedded PL/SQL Gateway: (wpdenv.c,1412) dadname = 'apex', path_info = 'f'
    Embedded PL/SQL Gateway: (wpdenv.c,1451) Service will NOT use dynamic auth
    Embedded PL/SQL Gateway: (wpx.c,394) Initialized successfully 0
    Embedded PL/SQL Gateway: (wpx.c,316) SetRemoteUser : Remote User set to ANONYMOUS for this request.
    Embedded PL/SQL Gateway: (wpx.c,480) Auth info from .APP file is being used
    Embedded PL/SQL Gateway: (wpd.c,1729) Attempting to logon with '(unknown)'
    Embedded PL/SQL Gateway: (wpu.c,1499) DBCharSet=>AMERICAN_AMERICA.AL32UTF8 OWAVersion=10.1.2.0.4 (101204) OWAMatch=>1 (rc=0)
    Embedded PL/SQL Gateway: (wpd.c,1763) Logged in as (unknown)
    Embedded PL/SQL Gateway: (wpx.c,593) Going to select...
    Embedded PL/SQL Gateway: (wpx.c,647) Have been asked to execute a request
    Embedded PL/SQL Gateway: (wppa.c,335) Building Arglist based on Parsed Content from WRB
    Embedded PL/SQL Gateway: (wppa.c,1015) Enter ParseUrlData
    Embedded PL/SQL Gateway: GET
    Embedded PL/SQL Gateway: (wppa.c,1064) Getting Values from QUERY_STRING
    Embedded PL/SQL Gateway: [headers begin]
    Embedded PL/SQL Gateway: HTTP_COOKIE(11): (343)ORA_WWV_REMEMBER_UN=SUDHIR:DEVELOPMENT; PUBLIC_ORA_WWV_USER_63113903525053=-1; ORA_WWV_USER_63113903525053=2AD259DDAF6770BE05FEF29509B68F5F; LOGIN_USERNAME_COOKIE=sudhir; WWV_CUSTOM-F_1638610445865577_111=CC022FAB479054CF32361C22B789D7EE; ORA_WWV_ATTRIBUTE_PAGE=4495%2C%23ALL; WWV_CUSTOM-F_1638610445865577_107=19291B8FC60BA1A47916DE46EE85F01C
    Embedded PL/SQL Gateway: [headers end]
    Embedded PL/SQL Gateway: p=109:1:3165980474173701:::::
    Embedded PL/SQL Gateway: Identifier legal p(notconverted)
    Embedded PL/SQL Gateway: (wppa.c,1514) indx = 1, entryCnt = 1
    Embedded PL/SQL Gateway: (wppa.c,1834) Listing distinct actual names:
    Embedded PL/SQL Gateway: (wppa.c,1836) p
    Embedded PL/SQL Gateway: (wppa.c,1838) Listing actuals of array with large entries:
    Embedded PL/SQL Gateway: (wppa.c,1843) Listing distinct actual names and values:
    Embedded PL/SQL Gateway: (wppa.c,1875) p, type = 0, value (28) = 109:1:3165980474173701:::::
    Embedded PL/SQL Gateway: (wppa.c,430) Arglist built, 1 unique entries
    Embedded PL/SQL Gateway: (wpx.c,654) Going to wpprodb_OciDoBlock...
    Embedded PL/SQL Gateway: Identifier legal f(notconverted)
    Embedded PL/SQL Gateway: (wppr.c,435) start working with f
    Embedded PL/SQL Gateway: (wppr.c,1017) lcase(procname): f
    Embedded PL/SQL Gateway: (wppr.c,1296) The CALL block: len=1067, bind_count=9What is the next step to make the 3.2 developed application work.
    Thanks
    Sudhir
    Edited by: Sudhir_Meru on Jun 27, 2012 5:09 AM
    Edited by: Sudhir_Meru on Jun 27, 2012 5:11 AM

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