Automate follow up action in opportunity

Hi,
Would like to know the set up required to automate follow up action in an opportunity based on phase change. We are using CRM 5.0
any step by step document would be of great use. you can mail at [email protected]
many thanks
Kumar

Hi Kumar,
You need to follow steps mention below:
1) Create an action defintion to create a follow up document and in that use method 'COPY_DOCUMENT'
2) In action condition scheduling, you have to specify the followup transaction type and scheduling condition as the phase of the project.
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

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