Automatic DUNNING or INTEREST CALCULATION email to CUSTOMER

Hello Gurus,
ive got one issue regarding email for DUNNING or INTEREST CALCULATION which need to be sent to customers.
Our FI bookkeeping director wants only a reminder to be sent to customers which have overdue line items.
ive configured fully INTEREST CALCULATION and DUNNING procedures, but now im facing the problem, that i cant find any place where to asisn SAMRTFORM form. Ive went through dunning installation and config files, forum threads etc., but still nothing.
the second problem after assigning the SMARTFORM how to configure the EMAIL PROCESS?
Thnaks in adviese
Laurynas Prikockis

Hi,
thanks, this option im trying to implement. But something is not going right.
ive changed the FM from one to other and tryed to use BTE 1720, regarding BTE 1040 ive got some problems since i didnt find the exact place where to put it.
the second issue was that after changing one FM like FI_PRINT_DUNNING_NOTICE into FI_PRINT_DUNNING_NOTICE_SMARTF we had to maintain smart form. I did also this step, but running f150 the program doesnt start it. It shows that print is completed and thats all.
Regards
Laurynas Prikockis

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    Edited by: Naveen.Rana on May 26, 2011 9:22 AM

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  • Dunning interest calculation

    Hi All,
    When I checked table MHND, the dunning interest is calculated in such a way that it doesn't consider the previous dunned date.
    Meaning :
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    Ideally for Dunning ran on 15-01.09 , it should not calculate interest since on 12th it is done..!!
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    thanks,
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  • Customer Interest Calculation - Customer Receipt

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    Do revert
    Regards,

    Found the solution. Just remove the tick from Include Invoice ref.in editing option.

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