Automatic email retrieval interval ~ E65

Within the email settings on my E65 I only have the option of setting my automatic email retrieval interval to a maximum of 30 minutes.
Why wouldn't you be able to set it much higher like down to 15, 10, 5, or even 1 minute.
This drives me crazy. Does anyone have a workaround?
Thanks,
J

It's probably not much consolation to you, but if you use imap instead of pop you can reduce the automatic retrieval time to 5mins.
A nokia beta tester, just like all other nokia customers.

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Bug with automatic email retrieval (don't want to ...

Please tell me where to report bug?
When I set automatic email retrieval on my N71 after retrieving email phone stay connected and don’t want to disconnect automatically so i need go to inbox and set disconnect. Its a stupid way of automatic retrieval it suppose to connect, check mail and disconnect. I try it on my N95, same problem. It's spending battery too much. And it’s a big bug.
Best Regards.

Hi Rumcajs,
Any ideas why the connection is not lasting for the day instead of 10-30mn?
Or let me re-phrase: How can I have the e-mail client on my E75 to pick up e-mails on the e-mail server all day long and instantly as it works for web-browser or using thunderbird client? As a user I want to turn on my phone in the morning and then select the "connect all" option either on my Wi-Fi network or 3G network and then get my e-mails all day long without having to re-connect every 1/2 hour (in my case 5mn).
I'm using multiple e-mail accounts: my work account (IMAP idle), gmail and windows live.
If I select the "connect all" option it usually connect to only one of the mailbox and never to the three of them.
I usually have to repeat the "connect all" operation 3 times. Why and what (if there is one) is the fix so that the connect all does connect to all your e-mail accounts in one go?
The connect all is an option from the main e-mail screen, where you can see the icons of all your different e-mails accounts and the settings, new and help icons.
Last, it would be good to be able to use Nokia's "destination" for e-mail account. The "destination" feature work with other application and it is very appreciated to prioritise the connection (Wi-fi 1, Wi-fi 2, ... Wi-fi x, 3G) to use.
Any ideas if this will be supported soon?
Regards,
Benoit

Automatic Email retrieval options

Can anyone explain the difference between the email auto retrieval options?
On my N95, in Messaging->Options->Settings->Email->Mailboxes->{Mailbox}->Automatic retrieval there are two settings:
E-mail notifications
- Auto-update
- Only in home netw.
- Disabled
E-mail retrieval
- Enabled
- Only in home netw.
- Disabled
You can only set one of these, i.e. E-mail notifications or E-mail retrieval. What does "Auto-update" do, and what does "home network" mean? Not WLAN home network I assume ...?
The E-mail notifications setting does not seem to work. I've tried this on both IMAP and POP mailboxes. The retrieval settings work fine.
Any help?
Thanks,
Piers.

Check this link for more details
Tech[dot]Blog

Automatic email retrieval problem 5800 XM

Can anyone explain the following behaviour on my shiny new 5800?
I have several mailboxes set up (UK Orange/ personal WLAN) and the access points are set up seemingly according to the rules. I wish my emails to be retrieved automatically at 15 minute intervals during the working day. BRILLIANT... it all works perfectly.
BUT.......
I also want it to prioritise the connection (access point) it uses so that it uses my WLAN whenever possible. I believe that this should be possible to achieve using the access groups setting in destinations; the "Internet" group is even set up with the correct priorities automatically. Unfortunately unless I have a single access point (eg WLAN) set up as default access, retrieval magically becomes manual only; not only that, but if out of WLAN range, even a manual retrieval results in an error (WLAN not available) instead of moving smoothly to the Priority 2 access point (Orange internet).
Sorry it's a bit long and rambling - but very frustrated here as I can't seem to find any other settings which might affect this behaviour.
Thanks

This sounds like a reasonable request, is the v11 firmware just broken in this regard?

Automatic Email Retrieval through Access Point Gro...

Hi,
Has anyone else had problems with applications locking up while using 'Automatic Retirieval' through 'Access Point Groups' on a wireless network?
My phone works fine in every other respect but as soon as I schedule it to access my email account (not BB) I invariably get one of the following instabilities:
The email application will not collect at the set intervals or...
It'll collect emails at the set intervals for a while & then lock up either the:
• Email application,
• All internet applications,
• The 'Email key' (but the application is still accessible via the icons).
• or the Email Key loses its settings: ‘Item no longer available. Restoring default multimedia key’
I can manually collect email & use the web through the same ‘Access Point Group’ & I have two other computers running off this wireless network fine?
Nokia E61. Firmware: 1.0310.04.04Message Edited by infinitybeach on 13-Jun-2006
11:28 AM

This sounds like a reasonable request, is the v11 firmware just broken in this regard?

N96 automatic email retrieval problems

quick question: I have set up my N96 to get my emails every 1 hour. However, whenever it checks for the emails a message pops up where I need to MANUALLY select how the phone is supposed to connect to the mailbox (WLAN, 3G or whatever). Hardly makes sense, as I want th phone to AUTOMATICALLY check and not select 3G every hour by hand. Any idea where/what I need to change?
Cheers,
e
Solved!
Go to Solution.

There's a bug in the N96. Normally, you should be able to go into the mailbox settings and change the default access point to use, but you can't because of this bug.
Untill the bug is fixed, you'll have to delete the mailbox and then re-create it specifying an access point to use.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Retrieval Interval Setting Problem

On my LG Spectrum2 Android, I set the email retrieval interval at say 30 minutes and it stays that way for a few days. Then after a few days the setting reverts to Manual. I need to be able to respond quickly to emails from my customers so I want to activate permanently the automatic checking of my email accounts. Any help with this problem would be greatly appreciated.
Thanks, Larry

I have two different-domain email accounts set up as other on the Spectrum2 phone. Retrieval of email works fine, and the notification of new mail works with retrieval interval set at say 30 minutes or if updated manually. The problem is that I can set the retrieval interval at say 30 minutes and the setting will stay at 30 minutes for a few days and then the setting just reverts to manual for both accounts. The accounts were set up using the default app on the phone, Since the accounts work fine, except for the retrieval interval issue, I have not removed and readded them.
Larry

N97 mini, email retrieval, and definition of "home...

Could somebody please explain what is meant by "home network" in the automatic email retrieval settings? I can't find any place to define this "home network" and I can't find info in the manual about it either. At home I'm connected to my WIFI network but at other places I'm either connected via GPRS or via other WIFI networks, so it's impossible for the Nokia to just know what my home network is.
What I did notice is that automatic email retrieval only works if I set "Email retrieval" to "Enabled". If I set it to "Only in home network" then it doesn't work.
What I really want to achieve is that email is retrieved automatically only when I'm in a WIFI network and not when I'm using GPRS.

Hi Justasking,
Availability of firmware updates is dependent on carrier and country variants. If your phone is branded (e.g. Vodafone is your carrier and has there custom wallpapers / apps etc), then Nokia release the firmware to your carrier and it is up to them whether they will work on and release the update to you. If your phone is a country variant, this means that Nokia releases the firmware to your country's Nokia, and it is up to your country whether to add their own country requirements / custom apps etc. If your phone is branded, contact your carrier for an update schedule and availability, but if your phone is a country variant, contact your local Nokia Care point and ask them about availability.
to locate your nearest Nokia Care point: http://nokia.com/support

Email retrieval (pop) N95 8GB

I have configured my Gmail account and have managed to retrieve only some old email, the newer ones won't push through. Also I don't seem to be able to send email via Gmail.
It must be configured right, I've set it for automatic retrieval now but when I got the old messages earlier I retrieved them by pressing the "retrieve email".
Is it possible to have them push through automatically like I did with my old E65 or do I have to request them each time?
Thanks
David

there are two kinds of automatic retrieval, Polling and IMAP IDLE. these are not well differentiated in the software and are labeled like this:
Email notifications (this is IMAP IDLE)
Email retrieval (this is polling on a schedule)
which one did you enable? if it is the first one (notifications) then, someone please correct me if i'm wrong, this is only going to function with IMAP (rather than POP) access. you can easily enable IMAP in gmail, just like you enabled POP.
if you chose the second option, 'retrieval' then you should see new mails arrive on the schedule chosen (5 minutes is the most frequent available option on my N95-1). if this is the option you chose, then it's the right option for POP access. if the messages are failing to arrive, then perhaps there is an issue with the access point you've defined for automatic retrievals?
i've never owned an E series device, can't say anything about the comparison of how they work or why the same procedure doesn't result in the same functionality across the two devices - but i CAN say that using the IMAP protocol, and 'Email notifications' works properly on my N95-1, with one major exception.
the only issue i have is that the mail client must be connected at all times in order to receive new mail notifications. this is true of other mail clients (even, ie Blackberry email requires this, just the connection can be hidden from the user as it is a dedicated service). no problem, open messaging, connect to gmail, sit back and enjoy the inbound message notifications.... but if the connection drops for any reason (ie: on edge and place/receive a call; on 3g and travel through an area of limited/no service; etc) the mail client doesn't even try to re-establish the connection. so, if the connection is dropped you get no new notifications because you aren't connected to gmail's servers anymore. this is where 'email retrieval' might be better, because it fires on a timer, effectively guaranteeing that you won't be offline longer than the interval you've setup.
i wish they allowed both to function simultaneously: enable notifications so if you're connected you get push email; enable retrieval so if you're offline the mail client will reconnect after X minutes. sadly there's no way to legitimately do this with the native mail client.
if you're still awake after my dissertation on mail settings, i congratulate you. i'm done procrastinating (should be working), so you're safe from more long-winded responses for the rest of the night.
-biit
N95-1 ---> N97-NAM ---> N900 ---> E7-00 + N900 (I use them both)
(N95 was pretty good, N97 had potential but utterly failed to deliver, N900 is absurdly good. Those of you wondering, "should I try N900/Maemo/MeeGo"? The answer is a resounding YES)

Manual Email Retrieve being Ignored??

I am in Thailand, and I just got a message from AT&T that my data bill is $500 after 30 days. I have had Data Roaming turned "OFF" for the majority of my trip. I have Email retrieval set to MANUAL at all times.
I have turned on Data Roaming for a split second to send someone an email, and every single time, my phone repeatedly - repeatedly - repeatedly retrieves my email despite the fact that its set to MANUAL retrieve. I do not remember it doing this automatically when I first got it.
The AT&T reps (3 different ones) told me that mail WILL BE RETRIEVED NO MATTER WHAT unless I have both DATA ROAMING "Off" and "MANUAL" selected. Think that sentence over for a moment.
Either this phone is not working properly (as per basic logic), or something is very wrong. When data roaming is ON and MANUAL is set, it should NOT retrieve email unless I initiate it. Period! What is the point of a manual setting if its going to automatically retrieve?
I now have a $500 data bill. Who is going to pay it? Im sure not!

Okay so your response is "Cuz".
Guess what? Before they added the "Turn off Data Roaming" option four months ago, "the way the software worked" was to have data roaming on all the time, and people got bills for $50,000 (literally). Helpful people like yourself could have said "Thats just how the software works".
If it isnt painfully clear at this point, I am raising an issue that "the way the software works" is faulty.
As for your hindisght and equally unhelpful continuous mention of the "Manual", may I remind you that Apple brags about the iPhone being so intuitive that a manual is "not needed" and therefore intentionally does not include one with the sale of the phone. In addition to this, the day I bought mine, I asked the apple store rep if I should get the manual and he told me "Nah! The phone is meant to be user friendly, you really dont need it". Well guess what...
The bottom line is this: JUST LIKE the data roaming OFF button needed to be "added to the software" a few months ago, the software needs to be modified to NOT download "DATA" without user permission. I should be able to send an email without downloading 25 emails from my inbox against my will. This is no different than people being billed $50,000 for data that the phone downloaded against their will, and the Apple people agreed. Sorry that you don't.

Help needed from manojpj regarding sending automatic emails

HI manojpj,
I saw your post in this forum regarding sending automatic emails.
In my project also i want to send automatic emails and also want to retrieve emails automatically.
i did retrieving and sending emails with user interaction.But i want to do automatically.In your post you told that your having code for sending automatic emails.
can u please send me that code?
Thanx a lot

Dont hold your breath, there is a thread with hundreds of people asking for such code and no-one ever posted it.
The easiest way is to use a cron job
If you want to use Java instead of cron have a look at
http://www.opensymphony.com/quartz/wikidocs/FAQ.html
Its a java based job scheduler, you can use this to shedule your mails, or, as its open source, you can just take the code you need and add it to your esisting mailing code.

E71 hanging Data connection after automatic email ...

Hello all,
My E71 seems to suffer from hanging Data Packet Connection after automatic email retreival.
So I configured my email IMAP4 retreival and set it to automatic retreival every 15 minutes.
Then after a few hours I check my phone and there is a data connection open and active. If I check the connections it is open for a few hours, sucking my battery.
What should I do to make it automatically disconnect after email retreival?
PS: I configured my packet data settings with "Data Packet connection only when needed"
Regards,
Menno

I found the only solution is to set the frequency of update to more than 30 minutes. This really is a problem since the next interval is 2 hours, not 1 hour like in other nokia devices. I don't believe that my nokia N series had this problem, either.
This is a SIGNIFICANT issue that needs to be fixed by nokia considering they want the e71 to be messaging/email device. It is very annoying to have to be prompted to close the data packet connection to do anything; i.e. make calls, use google maps, etc. Checking e-mails only once every 2 hours is obviously not a solution either.
Get on the ball nokia!

Service desk settings, automatic email status message change

Hi,
I'm working at Solution Manager 7.0 SP16. I've configured and working Service Desk scenario and it works. Now I'm trying configure automatic email at status change of messages, but It doesn't work
I'm following spro transaction, and SAP Note 691393. I am configuring Service Desk Specific Scenario Settings -> Automatic Email at status change.
I've checked:
- SCOT is correctly configured and working OK.
- Business partners emails are mantained.
I made the configuration suggested as described SAP Note 691303 SAP Tutor. Following SAP Tutor I go to transaction sppfcadm->select crm_order->botton "define action profile and actions"->Action Profile(left view) and SLFN0001_ADVANCED(right view)->mode change->new entry...   I follow the next slides at SAP Tutor.
At the end, when I check results, I go to the support message (transaction crm_dno_monitor) to edit-> Fast Entry->service process->status->In process and I press button save. So I go to Transaction data->Actions but any about the send mail action
Please could you help me??
Thanks and Regards
Raul Aguilar

Hi Mahantesh,
The settings that I've defined at the start condition are:
Transaction sppfcadm->select CRM_ORDER->button "Condition Configuration"->button technical names on->select action AI_SDK_STANDARD(double click)->change edit mode->right frame button create and select the new condition "Send an email to the author when status of message changes"->start condition tab->button edit condition->Name: Zsend_email->Condition definition:User status->Operators "="->constant "status profile"->SLFN0001 "Service Desk Status header"->Status E0002 "In process"->boton transfer condition->save button. At the end I have:
&CRM Service Process.User    =
Status&                                  E0002SLFN0001
I create a new support message (help->create support message) -> transaction crm_dno_monitor->open the support message just created->button change->fast entry->service process-> status->In process->button save
In order to test I go to Transaction data->Actions:
I've a line: wth a red circle, Action="send an email to author when status of message has changed" and start condition:
&CRM Service Process.User      =
Status&                                    E0002SLFC0001
Please could you help me?
Thanks and regards
Raul

Service Desk Settings, Automatic Email at status change of messages

Hello experts,
I need your help about this:
I am configuring Service Desk Specific Scenario Settings -> Automatic Email at status change.
I made the configuration suggested as described SAP Note 691303. Also I configured the status profile SLFN0001 in transaction DNO_CUST01, and the Action profile SLFN0001_STANDARD, both for the SLF1 (Service basis message), but still when we change the status of messages, the email is not generated in SCOT, overview of send orders.
I want to clarify that the configuration made for the action of send email was in transsaction SPPFCADM, selected DNO_NOTIF, and push Define Action Profile and Actions, then selected the Action profile SLFN0001_STANDARD for making he ocnfiguration as suggested in note 691303.
SCOT is correctly configured and working OK.
Business partners emails are mantained too.
Thank you very much.
Hector Longarte

Hello. Thanks to all of you for your comments. I am answering to your questions below:
Have you assign proper partner function to every status in action?
I do not know where can I make this assigment. I am thinking that this may be the cause. Please I kindly ask you to give me orientation about this.
Have you defined condition for defined action?
Yes, the condition was defined thru SPPFCADM. Now, I wonder if this must be configured for CRM_ORDER application as described in note 691303, or for DNO_NOTIF ??
Have you maintained user deatils on identification tab in BP?
Yes, the Business partners and emails adresses were correctly mantained.
The configuration we are talking about and you want to change, is it regarding SLFN (Service Desk Messages) or SLF1 (Basis Service Message)?
I supose that for Service desk messages we must configure SLFN, and not SLF1. Right?
In DNO_CUST01, we have SLF1. We have not made any configuration in DNO_CUST04, it is still as original standard. Please let me know if we are right.
You want to send an aut. email notification when status of SLF1 changes?
We want to send email notifications to the message creator about the status change of service desk messages.
Thank you very much.
Best regards.
Hector Longarte.

How do I stop automatic email notifications?

How do I stop automatic email notifications?
I had thought that I was subscribing to just a single thread but it appears that I'm now being notified about every message in every thread. The last time I logged on I received over 200 messages.
If it doesn't stop I will have to resort to changing my email address.

http://forums.adobe.com/message/1876437#1876437
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Juergen

Automatic email retrieval interval ~ E65

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