Automatic Output generation on order not happening all times

Hi Gurus,
We have maintained printer id and marked the print immediately box in the default settings of user parameters (SU10D). With this settings, the output should be created automatically at the time of saving the order.
In some cases, however,  we are not having an automatic output inspite of the user parameters being maintained.
Can any one pl suggest if there is anything else to be verified?
Thanks in advance
KatVas

Hi,
The existing set up is like this:
1) V V13 record for sales doc type /sales org combination is maintained with the print immediately activated. The output device is not assigned here.
2) In user parameters (SU01d), the user has a default printer with print immediately activated.
In such case when the particular user creates the sales doc, the out put gets created at time of doc save, with the printer defaulted in user's parameters.
In some cases the output is not getting generated automatically..which is the problem.
Do we need to check any other settings?
Thanks a lot
Katvas

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