Automatic renewal payments

I have a auto debit for my Skype number.  My subscription expired, I am having trouble renewing my number.  When I follow the skyp process it takes me to the Korean affiliate (I live in South Korea, but using an American bank account). The Korean affiliate won't let me renew without starting the payment process again.  I don't want funds coming out of my Korean bank.  What do I do?

Hi, Ladyvan, and welcome to the Community,
I hope this link will work for you ... and not divert you elsewhere.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
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