Automatic repair

I have a HP envy TPN-W106. I keep get getting the automatic repair loop. I am unable to use the F11 key. Warranty has expired. I can get the F9 key. Please advise!!!!

Hello Penny57,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are stuck in the Repair Loop and need assistance. I would be happy to assist you, but first I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this I can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Similar Messages

Can't start laptop - problems with automatic repair, need acces to admin account but there is none. HELP! :(

Hello,
I'm having problems with my windows 8 laptop.
This afternoon I shut it down, and went to work. A few hours later when I came back home I noticed the little blue lights on the keyboard (showing me that the pc was charging and that my wifi is on) were still on. Normally these are off when the pc is turned
off.
I tried starting the laptop but nothing happened, the screen stayed black. I held down the 'on' button to force it to turn off, and turned it on again.
I then got a textmessage on the startup loading screen that there were problems with my C drive (only drive the laptop has), so it went to automatic repair.
*my laptop's language is set to Dutch so I'm translating everything :)*
It gave me 2 options:
1: Restart computer
2: Advanced options.
I tried option 1, didnt work ofcourse, it just restarted and I got back to this screen, so I checked what option 2 had to offer.
I got to a screen with 3 options:
1: Continue to windows 8
2: Solve Problems
3: Shut down
When I tried option 1 the computer just restarted and went back to the same screen.
When I tried option 3 it shut down as it should.
Option 2 gave me 3 other options:
1: Renew PC
2: Factory reset
3: advanced options
Option 1 just restarted my pc and took me back to screen 1.
Option 2 I havent tried yet, because it erases all of my files. This is a last resort.
Option 3 gave me 6 other options:
1: Systemrepair
2: Repair with installationcopy
3: Startuprepair
4: CMD
5: UEFI firmware settings
6. Startupsettings.
I can't use option 1,2,3,4 because I need to log in to an administratoraccount.
The bad part is: the laptop doesn't have an administratoraccount.
It was my parents laptop, and theyve set it up. I always assumed the account was an admin because
I had acces to everything and didn't need a password to run things as admin and such.
Turns out it isn't.
I get this message (translated) when I try to acces one of these:
'You have to log in as administrator to continue, but this pc doesn't have an administratoraccount'.
I can't believe microsoft added a check to see if the pc has an admin account on it, and even added a specific message to show when it doesn't, but they didnt add the option to just use these tools when there is no admin account present? What were they thinking!
Option 5 I havent tried yet, when I click it it says I have to restart to acces these settings, but I dont want to mess with something I know nothing about.
Option 6 gives me a few options like run the pc in safety mode, run windows repair and disable auto-restart after something has gone wrong with windows. But when I select one of these options it doesnt work. It just takes me back to auto repair. It just doesn't
doe anything.
There are no other options. Nothing I can do. My pc is stuck like this. The only thing I *might* be able to do is a factory reset, but I havent tried, and that could also just give me an error about me not being admin.
Some backstory of what I think caused this problem:
I believe the problems started a week ago, last friday.
I'm using a program called 'AVG TuneUp'. This program gave me a message telling me it was 3 months since it had checked my C drive for defects or anything. And it asked me if I wanted it to do so. Unknowing of the problems that would follow, I pressed 'ok'
(or whatever it was).
I had to restart my pc for it to begin, because it could only check the drive during startup. It went to 12% and stayed there for like half an hour, after which I decided to google (on my phone) if that was normal. It turned out that that option doesn't work
well with windows 8 and that lots of people's computers got ruined after using it. I stressed and I tried to shut it down, but since I was still in startup the only thing I could do was force the pc to shut down, so I held down the power button and it shut
down. I restarted and managed to abort the proces. The laptop started fine and everything worked.
A few days later a game/program I use called League of Legends started to act weird, because I could not log in on my account (for the game) anymore. Some error with IE settings, which I was unable to fix. For more info about that go to http://boards.eune.leagueoflegends.com/en/c/help-support-en/8Eoz315J-cant-log-in-to-lol-and-cant-log-in-to-steam-either-weird-coincidence.
Although I doubt it will help.
That forum post also contains a link to a post I made on the Steam forum about not being able to log into steam anymore. (Steam is another program I used). I wasn't able to log into steam anymore about 1-2 days after I wasn't able to log into LoL.
Also at the same time my Norton sortof stopped working. It showed up as active in my task manager and AVG TuneUp program manager, but it wasn't in my task bar and I couldnt acces the control panel.
Then yesterday I checked my pc for errors with AVG TuneUp's 1-click maintenance tool, and it told me my C drive was fragmented badly, so I defragmented it using the tool. Laptop still worked fine after that.
And then today I got the error on startup about my C drive having errors.
Long story shot: Problem is probably caused because I stopped the repair of my C drive with the avg tuneup tool before it was done, however its weird that I'm only experiencing (big) problems a week after that happened.
Hardware info:
It's a Samsung Ativ book 6 (google it for all the specs :) )
RAM: 8 GB DDR3
CPU: intel 3230M @ 2.60 gHz
GPU: AMD Radeon HD 8850M
HDD: 1 TB S-ATAII hard disc
I've found this page:
http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-8-taking-me-to-automatic-repair-but-no/6cbc995e-9ecb-4e28-8d6c-adabdecb8374?rtAction=1424369231072
But I don't really understand what the answering person is saying, and my laptop doesn't have a CD drive..
I really, REALLY hope someone can help me with this, because my laptop is basically 100% 'destroyed'.
Kind regards,
Christian Collaert

Hello,
Perhaps the operating system is incorrectly powering down or shifting the wireless adapter to a low power state in order to improve run time while on battery?
Try going into the Device Manager (filename: DEVMGMT.MSC), locate the wireless adapter under the Network Adapters tree, view its Properties, and on the Power Management tab, disable (un-check) the Allow the computer to turn off this device to save power option.
Please let us know if that makes any difference (or not).
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
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Yoga 2 Pro Windows 8.1 stuck in automatic repair loop

So my Yoga 2 Pro is stuck in the (in)famous Windows 8 Automatic Repair Loop, and I'm not sue how to fix it now. I unfortunately neglected to create a Recovery USB stick, so what are my options without it?
I've already tried booting the computer with the Novo button and choosing System Recovery, but at that point the system goes right back into the Automatic Repair loop. I'd strongly prefer to back up my data before resintalling Windows if that's an option--is it possible to stick the SSD into another computer to do so?
Also, would a USB recovery disc created by someone else with a Y2P be useable on my system? I don't need the full partition image since the one already on mine should suffice. I'm also unsure of my system's Windows 8 Product Key, where can I get that if/when I do need to reinstall Windows?
Thanks for any help, it's greatly appreciated.

First and foremost, good luck:
Method 1:
Wait for the machine to boot into the 'Automatic repair couldn't repair your PC' error message.
Click the 'Advanced Options' button
Open cmd and type:
bootrec /fixMBR
bootrec /Fixboot
bootrec /rebuildBCD
and also
chkdsk /r c:
chkdsk /r d:
Method 2:
https://www.youtube.com/watch?v=iNKEsOF7e4M
Method 3 (copied from a youtube comment):
1. Turn on the computer.
2. Wait for the machine to boot into the 'Automatic repair couldn't repair your PC' error message.
3. Click the 'Advanced Options' button
4. Click the 'Troubleshoot' button
5. Click the 'Advanced options' button
6. Click the 'Startup Settings' button
7. Wait for the system to reboot into the 'Startup Settings' menu (is the same menu for safe mode)
8. Select the 'Disable early launch anti-malware protection' option. (Press '8')
9. If this worked for you, you should now boot into windows.
10. Now you can shutdown your system and it should hopefully work first time the next time you start the system.

Windows 8.1 stuck on loading/ automatic repair screen help

hello I have a hp pavilion g6 and 8.1 is installed on this computer. used it this morning and then went to use it this afternoon now it won't load farther than then welcome screen logo comes up and the dial keeps spinning then screen goes blank. then if I shut the laptop off and restart the laptop it goes to automatic repair screen then goes to your PC did not start correctly, and it wot let me refresh because my PC is locked with a password. HELP I need my computer for school

Hello , I have read your post on how your notebook computer is stuck on the SPLASH screen of your notebook computer, and that the a blue screen appears with the cursor moving involuntarily. I would be happy to be of assistance! Did you add any new software or hardware to your notebook recently? What does the error message say on the blue screen? If you are able to boot into Windows 8 Safe Mode, please uninstall the following updates: a. KB2982791 b. KB2970228 c. KB2975719 d. KB2975331 Additionally, I would encourage you to post which operating system you are using; and whether your operating system is 32 or 64 bit. The more information you can provide, the better!
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit? Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards

*HELP* laptop displaying "Preparing Automatic Repair"?? Don't know how to fix it??

Hii!
I've had my laptop for less than 12 months. It was being slow so I decided to turn it off and back on again. When I did this, the laptop displayed 'Preparing automatic Repair' then the screen goes black.
I don't know how to go about resolving this issue.
If anyone can help me in any way, I would be more than grateful.
Thanks!!

Test your hard drive using Diagnostics:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03467259&tmp_task=solveCategory&cc=us&dlc=en&lc...
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**Click Accept as Solution on a Reply that solves your issue to help others**

Installing after automatic repair of the computer

Dear all,
I bought Adobe Design Std 6 version during my stay in Japan (in March 2014) and all documentation is in Japanese language (of course I can follow the numbers and all other numerical information on my licence). Everything worked well.
But my computer did automatic repair and now I do not have Adobe Illustrator in my computer (laptop). How to do re-installation without any payments?
Best wishes
Liisa

Hi There,
Kindly install it from the below mentioned links.
Download CS6 products
Thanks,
Atul Saini

Lenovo G780 stuck in Automatic Repair Loop after Windows 8 update

My recent Windows 8 update stuck my computer into an infinite automatic repair loop which results in a blue screen amd the process repeats itself. I tried the OneKey restore feature and the system recovery feature just hangs then it goes back to the same loop issue with rebooting. I called Lenovo for recovery discs since I don't have any any but my concern is does it matter if I mentioned whether I had a 32 or 64 bit OS? I told her to make sure it was for a Windows 8 system amd she just said it works for the G780 models. I'm just hoping these discs work.for a 64 bit system

It should work. Support cannot send you recovery disks if you didn't provide them your serial number. They can check the correct pre-installed OS from your serial number so I'm sure they're sending out the correct disks.

Automatic Repair "Doesn't ever Work"

Windows 8 & 8.1 "Automatic Repair" never ever works, so even with using the command prompt solution which that doesn't work for 99% of people, what can we do to get Window 8.1 to boot up without the worthless "Automatic Repair"
option?

Hi,
I recommend you start your computer via installation media like bootable USB device or installation disc.
Then, click Repair your Windows and choose command prompt in Advance menu, then try following commands:
bootrec /fixMBR
bootrec /Fixboot
bootrec /rebuildBCD
Kate Li
TechNet Community Support

Never ending automatic repair loop

I'm working on a client's HP ENVY TouchSmart 4-1215dx Ultrabook that is stuck in a never-ending automatic repair loop. I have done a system diag...all passed . Tried multiple ways to get into BIOS to do a repair from a USB stick made from another OS 8....but can't get into BIOS to change the boot. Tried F11 to do factoy resest....just puts me back into the loop. I have a feeling my client downloaded a bad 8.1. Considering pulling the HDD and using my desktop to at least try and save her personal data....Please help!

Kris_ClearFIxPC wrote:
I'm working on a client's HP ENVY TouchSmart 4-1215dx Ultrabook that is stuck in a never-ending automatic repair loop. I have done a system diag...all passed . Tried multiple ways to get into BIOS to do a repair from a USB stick made from another OS 8....but can't get into BIOS to change the boot. Tried F11 to do factoy resest....just puts me back into the loop. I have a feeling my client downloaded a bad 8.1. Considering pulling the HDD and using my desktop to at least try and save her personal data....Please help!
That would be the best thing to first do and then use the recovery media of which you will now have to order since the O/S seems corrupted beyond repairs. This way you can be sure the recovery media will restore it back to factory install and hopefully they will not do this again til they will consult first before upgrading the O/S.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

Server 2012 R2 Essentials stuck in Automatic repair loop on every reboot

We are running Windows Server 2012 R2 Essentials on a brand new Dell PowerEdge T110. Nothing new has been installed or are we running any special software. This server is a doing DHCP, Domain Controller and DNS. It is also intergrating the Office365.
I am assuming a windows update did this but i cannot pinpoint when exactly this happened and which update since it was a couple months ago. But everytime we try to reboot this server it goes to that Windows 2012 repair screen and asks us if we want to troubleshoot.
I am able to break this loop by going into safe more and then rebooting but this doesnt fix it, it only allows us to then boot windows normally once after that. But this can only be done when we are onsite and not remotely so we havent rebooted this server
or ran new windows updates in quite some time.
Any help or input would be appreciated.
Thank You

Hi,
On current situation, please use Bootrec.exe to troubleshoot this issue. for more details, please refer to
the following KB.
Use Bootrec.exe in the Windows RE to troubleshoot startup
issues
Meanwhile, please refer to the following similar thread and check if can help you.
Windows
Server 2012 essentials stuck in automatic repair loop
Hope this helps.
Best regards,
Justin Gu

Hp Envy stuck in preparing automatic repair screen won't boot up

My Hp Envy TS m6 Sleekbook is stuck on the preparing automatic repair page..I've tried restoring it using the f11 key but then it goes to another black page with the Hp logo on it and it says please wait and again remains stuck..I've already backed up all my information so I don't mind restoring it back to factory settings but it just won't let me do much of anything!! Please help!!

@Kmarcast18 ,
Hello and welcome to the HP support forums. From what you are stating you system sounds like it is stuck in a repair loop and just cant proceed.
You mentioned tapping F11 to get into the menu and on most system that will work.
Here is a link for the service manual. The reset for this system is listed on page 80.
One thing you can try as well is to remove the battery. The process is on page 32.
With the battery out and the power cord removed. Hold the power button down for 30 seconds.
Put the power cord back in and boot up holding the F11 key again to see if you can get into the restore options. If this works great. Shut the system down again and install the battery.
At this point if that fails you will want to contact phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Shows "Preparing Automatic Repair" then shuts down immediately

I was using my laptop awhile ago and then it suddenly shuts down, I thought it was just the battery that is empty so I tried to plug it in and turn it back on.
And now its only showing "Preparing Automatic Repair" and turns off automatically before I can even press any function keys.
I tried to reboot it by removing the battery and the plug then holding down the power button not less than 15 seconds, but still the same. Still wouldn't turn on.
Please help. I badly need my laptop.
Thanks in advance.

Hi,
Follow the steps listed in the below link
http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/Laptop-stuck-on-Preparing-Automatic-Repa...
"I work for HP."
Please click the "White Kudos" star to say thanks for helping.
Please mark "Accept As Solution" if my help has solved your problem.

Preparing Automatic Repair Windows 8 Boot Camp endless loop

I recently restarted my Macbook pro with windows 8 installed on boot camp to install updates for windows 8.
The first two times it restarted, I got the windows loading screen (4 blue squares) then when it finished loading I was sent to a black screen.
Next, I tried restarting in safe mode to run repair and by spamming F8 + FN I was still unable to get to safe mode and instead got a "preparing automatic repair" message below the windows blue squares loading screen. It stays like that and does not do anything else. I am letting it sit right now.
How do I fix this? I installed via a .iso and have no windows 8 disc.

Unfortunately did not have a backup, I didn't lose much that I care about but it will be a hassle reinstalling all of my programs.
I've researched this error and the common response is to insert a windows install disc and go through the repair system. I was hoping someone could walk me through how to do this on boot camp, since I can't seem to figure it out - I have no boot disc.

Windows 8 failure to load after restart - stuck on automatic repair or Lenovo screen

I have a 1 week old Lenovo G580
Intel Core i3 3110M(2.40GHz) 15.6" 4GB Memory DDR3 1600 500GB HDD 5400rpm DVD±R/RW Intel HD Graphics 4000
Came with Windows 8 x64 ent
Had previously been working beautifully.
I closed the lid to put it to sleep and when I opened it back up the sound driver was not working.
So I restarted Windows.
Ever since that restart, I can not get windows to load.
It either gets stuck on the black Lenovo screen or goes into the Automatic Repair mode, tries diagnosing my PC. Some of the times the error feedback it has given me is to search online for CRITICAL_PROCESS_DIED.....but none of what I have found helps.
The automatic repair eventually prompts me to do a system restore. However, when I click 'Restore' it then goes to the Black Lenovo screen for about an hour. I haven't had the patience to let it sit like that for more than an hour, and IMO with ZERO feedback on the restore process I guess that means there was some restore failure.
I was finally able to get into the Lenovo Setup Utility (pressing F2 IMMEDIATELY on powerup) but so far none of the boot option changes have helped.
Is there any other way to do a 'hard restore' while saving my data? Is there a way to update the BIOS or registry options from the setup utility? I'm feeling extremely limiting because the setup utility is the only alternative screen I can reach.
Anything helps,
Thanks.

SO it finally restored.
I guess the system restore with windows 8/lenovo just takes several hours and gives no feedback during the process. Just the black screen with lenovo. So I left that on for 3+ hours and it restored to a previous date. yay!

HP Pavillion TS Laptop stuck in "preparing automatic repair" loop.

My HP laptop has run perfectly up until now.
When I turn the device on, it tells me that it's "preparing automatic repair" and it stays there, I've waited for hours on end but it doesn't seem to really be doing anything. All the f# keys work perfectly except f11, the one I need to use to attempt to restore the OS to a date when it actually worked. While it'd be neat if all my data could be recovered, it's not required. Thanks for helping.

, Hello and thanks for posting on the HP support forums. If you can please post back with the full Model and Product Number of your notebook. Here is a link to help you with this. HP Notebook PCs - How Do I Find My Model Number or Product Number? Until then try doing a hard reset on the notebook and see if it will clear up the issue. HP Notebook PCs - Performing a Hard Reset or Forced Reset Please post back when you have a chance. Thanks again for posting and have a great day.

Automatic repair

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