Automatic selection of paper tray

I have my printer set up to automatically select the tray with paper, if one tray is empty. It does not work. In the settings on the printer, I have Tray 1 as default, and no lock on. In the printer settings in Windows, it says that the second tray is installed and will auto select the tray. I have also tried Tray 2 as default. If the default tray is empty, and the other tray has paper, it will not auto select and use tray with the paper.
I have also removed the additional try and reinstalled it.

Hey @PirateBird ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand that you are experiencing an issue with out of paper paper trays still trying to print even though the second paper tray has paper in it and is ready to print.
So that I can assist you please answer the following:
1. What Operating System are you using? Press the link to find out, in case you don't know already. http://whatsmyos.com/
2. What printer are you using?
3. Are both trays loaded with standard media?
Look forward to hearing back from you.
I worked for HP.

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Easy selection printing to tray 1 or 2

We have an Officejet Pro 8620 with extra paper tray. Tray 1 for blank paper, tray 2 for paper with business logo.
Now, when we want to print to tray 2, we reject tray 1 a little, so that after a few attempts the software switches to tray 2, and the printing starts.
It is possible, before printing, to change the setting in the software, so that printing to tray 2 is selected. But that is quite cumbersome.
We would an easy way to select to print to tray 1 or tray 2. For instance, as seen in other environments, so that we can choose to print to:
- HP Officejet Pro 8620 (tray 1) or
- HP Officejet Pro 8620 (tray 2)
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Changing the setting everytime is not a good option. Plus, we have other software packages that we want to configure so that they automatically print to the correct tray.
Thanks!
This question was solved.
View Solution.

Hello @Sing020,
Welcome to the HP Support Forums!
I would like to assist you today with adding two copies of your HP Officejet Pro 8620 e-All-in-One Printer to your Windows 7 computer to make printing to Tray 1 and Tray 2 an easier process for you. Can I please have you follow the steps below.
1. Click on your Start menu
2. Select Devices and Printers
3. In the Devices and Printers folder you should see your installed HP Officejet 8620 printer
Before proceeding, we need to determine how your printer is connected. If you have a wireless HP Officejet 8620 printer, on the front panel of your printer touch the Setup button. Touch Network Setup. Select Wireless Settings. Touch View Wireless Details. Take note of the IP Address.
If you have USB Cable connected printer please right click on the HP Officejet 8620 under the Devices and Printers folder and left click on Printer Properties. Click on the Ports tab. Look under the list of Ports for the port that is selected for your printer. There should be a check next to one of the USB ports. If you hover your mouse over the Port is should show you the full name (USB 0001, USB 0002, USB 0003, etc). Take note of the USB Port number.
4. Next, right click on the HP Officejet 8620 that currently shows installed on your computer. Left click on Printing Preferences.
5. Under the Paper/Quality tab please select the Paper Tray (Tray 1) and Paper Size.
6. Click Apply and OK
7. Right click on the HP Officejet 8620 one final time and left click on Printing Preferences. Under the General tab you should be able to add (Tray 1) to the end of your printer name.
8. Click Apply and OK to save the changes.
9. Now we need to add in the second Copy of your printer. Please close Devices and Printers for a moment.
10. Click on your Start menu
11. In the 'search programs and files' box located right above Start type %temp% and hit enter on your keyboard
12. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.
13. Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.
14. Close the Temp folder once it is emptied
15. Right click the Recycling Bin on your desktop and select Empty Recycling Bin
16. Click here to download the Officejet 8620 driver
17. Once the download is complete an extraction will occur and then an install window may open. If an install window opens, please close it.
18. Click on your Start menu
19. In the 'search programs and files' box type %temp% and hit enter
20. When the Temp folder opens locate the 7z folder. Click on the 7z folder once to open it
21. At the top of the page you will see the file path. It should show something like: Local Disk C - Users - AppData - Local - Temp- 7z... Left click on the right hand side of this file path bar. Everything will now highlight in the file path. Right click on the highlighted file path and Copy it.
22. Close the Temp folder
23. Click on your Start menu
24. Click Devices and Printers
25. Click Add a Printer at the top
26. Click Add a Local Printer and hit Next
27. Click Use an Existing Port. Click the dropdown and choose the exact same port that your current HP Officejet 8620 is installed on. Hit next.
28. If you're brought to a list of Manufacturers and Printers, click Have Disk on the bottom right. Right click on the file path bar in the 'Install from Disk' window and 'paste' in the file path we previously copied
29. Hit next to complete the adding process
30. Once you're brought back to the normal Devices and Printers window you should see two copies of your HP Officejet installed. If you only see one copy, your computer may have grouped them under the same icon. Right click on the HP Officejet you see and there should now be arrows next to all the options (Printing Preferences, Printing Properties, etc). If you click on the arrows you'll see two copies of your printer.
31. Right click on the HP Officejet 8620 that we're going to configure for Tray 2
32. Left click on Printing Preferences
33. Click on the Paper/Quality tab
34. Choose Paper Tray as Tray 2, and set the Paper Size
35. Click Apply and OK
36. You can right click on your HP Officejet one more time and select Printer Properties.
37. Rename this copy to HP Officejet 8620 (Tray 2)
38. Click Apply and OK
Now when you try to print, when you select File and Print you will see a Tray 1 and a Tray 2 copy of your HP Officejet. Just choose the copy that matches the Tray you want to print from.
Please let me know if the steps I've provided resolve your issue. It may seem like there is a lot of steps, but it really is an easy process. I just wanted to give you as much detail as possible for any scenarios that may arise. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Print crystal report in A5 paper tray

Dear Experts,
I am using VB.NET
We have different printers like "Lexmark Optra T612_DB", "HP Universal Printing PCL 5 (v4.7)", etc., in the network, there will be 2 or more trays for each printer. One of the tray has A5 paper in it. While printing Crystal report,
1. How to find in which tray A5 paper is present?
2. How to select A5 paper tray for printing?
If the above 2 are not possible with crystal report object:
1. How to print crystal report using PrintDocument object?
2. How to find in which tray A5 paper is present using PrintDocument object?
3. How to select A5 paper tray for printing? using PrintDocument object?
Currently with the following lines of .NET code, it is always printing in Tray 2
report.PrintOptions.PaperSize = PaperSize.PaperA5;
report.PrintOptions.PaperOrientation = PaperOrientation.Landscape;
Regards,
Eswar

Unfortunately, it will be up to you to find out what tray the correct paper size is in, then set that to the report. The CR APIs do not look up these values, they just expect you to know these and set them.
Ludek

How do I select main input tray to print photo over ePrint and not photo tray?

when I send a picture from my Iphone the printer always wants to take paper from the photo tray ,despite that it's set up to take paper from the main tray.

Hey AndreBielser!
Unfortunately there isn't a way to select the paper tray through ePrint at this time. Photos will always try to print to the photo tray. The only way I have seen that you can get around this is by including the photo in the body of the message instead of as an attachment. I will definitely pass on the information that this is something you are looking for as a feature of ePrint though!
Hope this helps!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Wrong automatic paper tray selection in HP LaserJet M3035 printer.

Hello,
I have a printer (this one http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/18972-18972-3328064-12004-3328083-2512333-2512337-3435... ) shared in Active Directory by several users (running Windows XP machines). The thing is that no matter how many times I try to set the source paper tray to a specific one, it seems it doesnt apply/store the changes, and it comes back to Auto tray selection (and it always selects tray #1, which is the one im trying to avoid), causing an issue which needs to be solved by hand.
Thanks a lot in advance.

1. Go into your SETUP MENU on your printer.
2. Choose PREFERENCES
3. Choose DEFAULT TRAY.
Try it and let me know what happens, thanks.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

P3015 won't allow me to manually select paper tray on Mavericks

Selecting 'Default' profile will print from Tray 2. This profile uses AUTO tray selection from the paper feed setup screen.
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feeding from tray 1.
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Hello jmcguckin,
Welcome to the HP Forums.
HP Technical Support, North America 1-800-474-6836. For all other regions click here.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Thank you for posting on the HP Forums.
I worked on behalf of HP.

LaserJet 1320nw: Selecting an alternate paper tray programmatically

Howdy, y'all,
My question is more about coding than printer administration, but I thought that I'd begin by asking at this forum.
I'm working on the enhancement of an older client-server app that prints three copies of an invoice on color-coded paper. One of the users would like to keep the multi-colored sheets in the lower paper tray. Other users may run the same invoice listing on other HP LaserJets. If the <Esc> sequence that I send to the printer to select the lower tray is received by a LaserJet printer without a lower tray, what will the printer do?
I've read the PCL 5 Tech Ref, and in the Programming Hints section, HP writes that "if ... commands are not supported by the PCL device, they are ignored." Does that mean that printer will still print from the default tray if there's no alternate tray?
Thanks kindly.
André in SoCal, USA.

Thanks for your support-- you are correct Epson did not solve my problem. Over time, none of my several printing issues have been solved by Epson . Self-help and Forums have been my best solutions. Once Again I discovered the answer myself. The menu options have been moved around in Leopard compared to Tiger. In "EPSON PrintCD" you now go to Print..., choose Page Setup and unlike Tiger when you choose "US letter" under Paper Size, pulled down to US Letter, there is now a side menu that pops up and allows you to choose US letter(Manual Feed). This takes care of the CD printing problem. Though I haven't tried it as yet, I think that under this new "Paper Size" menu choosing "4x6 ( borderless)" will solve my borderless printing problem!
Sorry I can't shed any light on your particular issues

Paper tray selection for copies won't stay

I'm having problems setting the paper tray for copies. I go into settings on the printer LED screen and select Tray 2 for copies, but it doesn't stick. Since I have envelopes loaded in Tray 1, I'm constantly getting "wrong tray" error messages.

Welcome back to the HP Community @marthainalabama ,
I read your post about the problems you have been having with making copies from Tray 2 in your Officejet 8630, and I would like for you to check out the link below and try the suggestions from @TeK_AcE to see if the steps can help! Try copying from Tray 2 afterwards.
OfficeJet Pro 8600 and OfficeJet Pro 8630 Tray 2 missing
Let me know what happens!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Can't select "Plain Paper" or "Automatic" when Printing in iPhoto

When attempting to print a picture to plain paper in iPhoto 6, the program will not let me select "Plain Paper" or "Automatic" in the "Paper Type" drop down.
See if you can duplicate the problem on your Mac this way:
1) select a picture within your iPhoto library
2) File > Print
3) Choose Advanced, then in the third drop down menu, choose "Paper Type/Quality"
4) Within the "Paper" tab, drop down the menu called "Paper Type"
5) Can you select "Plain Paper" and/or "Automatic"?
Perhaps this is Apple's way of saying they don't want us to print on anything but picture quality paper?? I hope not. I just want to print out some lined paper for my first grader to practice on.
Thanks,
STEVE

The default setting for me appears to be plain paper. iPhoto won't let me choose 'photo quality' and when printing photos on the default setting on photo paper dark areas appear blotchy and the colours are too harsh. I'm using a HP 1205 all-in-one printer/scanner/copier, and the HP people seem baffled by this. The same printer, when connected to my former iBook computer, allowed me to choose different paper types.

Select paper tray

Hello
I'm looking for a solution. My problem is, I have to print one Report on paper tray 2 and one simultaneous on paper tray 3 (As copy) of the printer. I take the procedure PROCEDURE run_report_object_proc(vc_reportobj varchar2, vc_reportserver varchar2, vc_runformat varchar2, vc_other varchar2) IS
v_report_id report_object;
vc_ReportServerJob varchar2(100);
vc_rep_status varchar2(100);
vjob_id varchar2(100);
BEGIN
case :global.sprache
when 1 then --deutsch
v_report_id := find_report_object(vc_reportobj);
when 2 then --französisch
v_report_id := find_report_object(vc_reportobj||'_F');
else
v_report_id := find_report_object(vc_reportobj);
end case;
set_report_object_property(v_report_id,REPORT_COMM_MODE,SYNCHRONOUS);
set_report_object_property(v_report_id,REPORT_DESTYPE,CACHE);
set_report_object_property(v_report_id,REPORT_DESFORMAT,vc_runformat);
set_report_object_property(v_report_id,REPORT_SERVER,vc_reportserver);
set_report_object_property(v_report_id,REPORT_OTHER,vc_other);
vc_ReportServerJob := run_report_object(v_report_id);
vjob_id := substr(vc_ReportServerJob,length(vc_reportserver)+2,length(vc_ReportServerJob));
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Thank's for your help
René

Hi Peter
Thank's for your tip. I have looked at my report, but I don't find the property, where I can set 'SRW.Set_Printer_Tray'. Or is it a trigger and who must be this trigger and kind of trigger?
Have you more information for me or an example?
Thank's

How can I control paper tray selection from within a report?

Hello everybody
I need to print out a report (preferably in the PDF format) in which certain pages need a specific paper. I am therefore looking for a way to control the paper tray on per page basis. It seems hard to do even though there must be thousand of people out there with the same need - or please proof me wrong
I really appreciate any suggestions.
Regards from Zurich, Switzerland
Peter Buchmann

doesn't support it right now. it will figure it out what tray if the paper is a different size but that's about it. you have two options, have two printers or no preprinted stationary. Most companies go with two printers.
Good luck,
Ike

Different Queues for each paper tray

Our customers wish to simply have to select a printer without selecting additional tray outputs (ok, it´s not myself , its a customer of mine, a lacy one).
Is there a way to add separate printer queues for each tray? E.g. "Printer Tray1 - white paper" and "Printer Tray2 - preprinted"...
Then the employees only have to select the one or other printer, the remaining process will be done automatically.
Thanks for your tipps.
Klaus

If you go to the CUPS web interface you can set the default paper tray/size etc for the printer:
http://127.0.0.1:631
Click the "Printers" section at the top of the page, scroll down to the printer you want to set up, then click "Configure printer" - you see all the options applicable to the printer.
I've used this to automate print routines, and it works perfectly.
Just set up multiple "virtual" printers for the same device with different settings for paper tray/size.
You will need to do this on the local machine, and have an admin password.

My C410 is selecting the wrong tray to print my image

I am trying to get a 5x7 image to print but the printer keeps selecting the photo tray which holds only 4x6 paper. I have had this problem in the past with other print jobs. I am using a Mac with os x Yosemite 10.10.1. I have installed the updates available through the Apple update for HP. I have selected the 5x7 paper size. Not sure where to go from here. Should be such an easy thing to do.

I worked through your procedure. My printer still works the same way. I think it may be that the 5x7 paper can be loaded into the photo tray so it is selecting that tray automatically. I wanted to print the 5x7 picture on larger 8.5 x 11 paper so maybe I have to show it on my screen that way. I thought I should be able to select the tray that it feeds from but apparently that is not an option with this printer. Thanks for your assistance however.

Printing 4x6 photos on HP Laserjet 4630. photo paper tray not working?

I am trying to print 4x6 photos on glossy paper. My printer has a photo paper tray in addition to a standard letter tray. When I specify 4x6 borderless glossy paper in the print parameters, the printer keeps pulling from the standard paper tray instead of the photo tray on top of the printer. This has worked for me in the past, but I haven't used it in a long time. What must I be doing wrong?

Hey. I'm a photographer with the C4280.
This printer takes care of 8.5 x 11's pretty much perfectly. But 4 x 6 not for me on iPhoto or Photoshop.
So what I did was I set up a pages document with a blank template, set at 4 x 6 inches.
I dragged rulers about .25inches in and threw in the photo set at 4 x 6 ratio. So... most photos are 4 x 6, just resize it to fit in the rulers.
I've noticed in most occasions it cuts off the top of the photo document when laid out in portrait.
What I do is a hit command p, select the printer but choose under the drop box that says "layout" i hit borderless printing, and a selectable box will show up saying "print borderless" and i just clicked it.
on the document though you might want to make the opacity 10% to save ink. you have to trouble shoot the exact place to set and drag up or down the photo. but once you get it, its reliable the duration the document is open and the printer is on.
i know its kind of pointless for one, but i had a shoot with live printing on the spot with this printer and its great. you can add texts boxes and put those perfectly where you want (once you set the picture so its set) and throw in another picture and really customize the 4 x 6.
i printed a postcard with the writing already in it. just had to mail it no writing involved.
you also need iwork 08 or 09. i have 08 but im sure 09 works. so if you save the pages doc as a template you can just drag in the image file into where the old image is and print that way.
command p, choose borderless printing in the drop box and click print borderless. it should work.
email me for a copy of my pages document. [email protected]
i promise though, with canon or epson 4 x 6 print paper, its pretty amazing. almost comparable to my prints from my printer.
or you can fit 12 3.5 x 2inch (business card sized) pics on an 8.5 x 11.

Automatic selection of paper tray

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